Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... もっと見る
企業が回答しました
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... もっと見る
企業が回答しました
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
3 Forbury Road, RG1 3JH, Reading, 英国
- 0333 999 9774
4.9
優良
5575件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Agnieszka was very helpful in getting…
Agnieszka was very helpful in getting my the right sofa
2026年6月7日
DFS Furniture - Reading からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Reading からの回答
Hello Carlos,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Staff were knowledgeable and helpful
Staff were knowledgeable and helpful. I would suggest though that approaching people as soon as they enter the shop is a little off putting and make the customer feel a little uncomfortable. Maybe let them actually get into the shop a bit before you approach them
2026年6月6日
DFS Furniture - Reading からの回答
Hello,
Thank you so much for sharing this lovely review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
They were very helpful when we were…
They were very helpful when we were choosing our corner sofa & guided me through options to my spec
2026年6月6日
DFS Furniture - Reading からの回答
Hello Caroline,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The customer service was excellent
The customer service was excellent. Staff were knowledgeable, helpful and did not pressure us
2026年6月6日
DFS Furniture - Reading からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Helpful & knowledgeable staff
Helpful & knowledgeable staff
We popped in on Tuesday, had a think & did some comparisons before going back to place our order the following day.
The staff were friendly, helpful & answered all our questions.
No pressure so it was actually a pleasure to shop here.
Thank you to our sales assistant, Aga
2026年6月3日
DFS Furniture - Reading からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Customer service
The staff. Good knowledge
Good customer service. Listening is key . Very proffesional.
2026年6月3日
DFS Furniture - Reading からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Reading からの回答
Hello Vicky,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
very helpful staff
very helpful staff, a competitive price. Only issue is that we were not allowed to take colour samples home to check suitability.
2026年5月29日
DFS Furniture - Reading からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. I am really sorry to hear you were not able to take the colour samples home, however if you wish to request this then please contact us on 03339999777, please choose option 1 and our online team can arrange one to be sent to you directly.
We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Friendly helpful staff
Friendly staff were helpful but allowed us freedom to look around and then they were there to discuss our choice and advise of options.
2026年6月1日
DFS Furniture - Reading からの回答
Hello Tim,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Reading からの回答
Hello Martin,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fast, friendly service
Fast, friendly customer service from the salesperson. What we wanted was in stock and we could get a good idea of how it would feel and look from her assistance.
2026年6月1日
DFS Furniture - Reading からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
I had an outstanding experience with…
I had an outstanding experience with this salesman. (Mohammed) From the moment I walked in, he greeted me with a warm, genuine smile and a calm, friendly demeanor. What really stood out was his non-pressured approach—he took the time to listen to my needs and answer all my questions with care and expertise. I never once felt rushed or pressured. His professional manner and genuine enthusiasm made the whole process a pleasure. I would absolutely recommend him to anyone looking for a trustworthy, approachable, and top-notch service
2026年5月31日
DFS Furniture - Reading からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Reading からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
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