Great service. We were greeted as we went into the store but left to look round on our own, so felt no pressure. Once we had decided what we wanted everything was explained clearly. It was the manag... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
DFS team were really helpful and engaging- treating us like people and listening to our needs. In addition the offer of hot drinks was welcome and recognising our kids and getting hot chocolate... もっと見る
企業が回答しました
We had an excellent experience at DFS, thanks to Veronica. She was patient, friendly, and extremely helpful throughout the whole process. She explained everything about the sofa clearly, took her ti... もっと見る
企業が回答しました
Really friendly, helpful, and knowledgeable staff. Great store with wide selection of sofas, attractively laid out. Easy and plentiful parking with 4 hours free parking.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, 英国
- 0333 999 9796
4.9
優良
4333件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very quick with polite and valuable and…
Very quick with polite and valuable and informative advice and sale process Adil
2026年7月24日
DFS Furniture - Romford からの回答
Hello Anil,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great service from Mohammed
Great service from Mohammed. Clearly knew what we were after. Well done.
2026年7月23日
DFS Furniture - Romford からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
We were asked our requirements and left…
We were asked our requirements and left aloo e without any pressure selling
2026年7月23日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The customer service that serves us was…
The customer service that serves us was very helpful and nice, he told us we needed to hear. He was brilliant.
2026年7月21日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service
Great service. We were greeted as we went into the store but left to look round on our own, so felt no pressure. Once we had decided what we wanted everything was explained clearly. It was the manager who spoke with us , he was friendly and helpful.
This was at the Romford store and we would highly recommend going there.
2026年7月20日
DFS Furniture - Romford からの回答
Hello Debs,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Khan was very efficient and explained…
Khan was very efficient and explained everything in detail.
2026年7月19日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
New Sofa
Very easy ordering our new sofa, Fasil Karn explained everything and went through the details of ordering and the finance as well.
2026年7月19日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service
Very well looked after by Mohammed and Adil, particularly Mohammed who was very friendly and helpful in going through the process of buying our new sofa, which we’re very much looking forward to having.
2026年7月18日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
Very helpful, not pushy and this is the third time weve ordered from this store
2026年7月17日
DFS Furniture - Romford からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
The store at Gallows Corner was…
The store at Gallows Corner was immaculate spotlessly clean very well displayed goods and the staff was very welcoming very knowledgeable and giving good advice didn’t feel rushed into making a purchase the salesman Khan was second to none on explaining everything to us about the two seater recliner sofa and the payment options very thorough and informative also Faye the manager was excellent overall we had a very pleasant shopping for furniture experience
2026年7月17日
DFS Furniture - Romford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Romford からの回答
Hello Kerry,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great sofa selection and staff
Really friendly, helpful, and knowledgeable staff. Great store with wide selection of sofas, attractively laid out. Easy and plentiful parking with 4 hours free parking.
2026年7月13日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
2026年7月12日
DFS Furniture - Romford からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Mohammed provided excellent service…
Mohammed provided excellent service from start to finish. He was professional, friendly, and attentive to every detail. I would recommend DFS.
2026年7月11日
DFS Furniture - Romford からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Romford からの回答
Hello Mr Godo,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Romford からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Mr & Mrs Jupp review
My wife & I were impressed by the professional & personal touch we received by Nicola.
She made us feel at ease & not pressured into making a hasty decision.
2026年7月8日
DFS Furniture - Romford からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nicola.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Romford からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Expert Saleswoman
We had an excellent experience at DFS, thanks to Veronica. She was patient, friendly, and extremely helpful throughout the whole process. She explained everything about the sofa clearly, took her time, and happily repeated anything we didn't understand without making us feel rushed.
Her knowledge, professionalism, and kind attitude made choosing our sofa much easier and more enjoyable. We really appreciated her excellent customer service and would highly recommend asking for Veronica if you visit DFS. Thank you, Veronica!
2026年4月3日
DFS Furniture - Romford からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Veronica met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Romford からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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