DFS Furniture - Romford レビュー 4,273

TrustScore 5段階評価の5

4.9

Colchester Road, Unit 4,Gallows Corner, RM3 0AD Romford, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The salesperson ( Adil) was very professional and never pushy throughout the process. They took the time to clearly explain all the options that best suited our needs and gave us plenty of time to mak... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service! Professional and friendly. We had the pleasure of buying two couches with Adil’s help at Romford branch and we felt like he was superb when it comes to customer service. Very knowledgea... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into DFS Romford today just to “have a browse” and ended up walking out having bought a sofa and rug thanks to the amazing customer service! The team were so friendly, knowledgeable and genu... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff member was friendly and helpful. She went out of her way to help us get the right colour and material for the sofa we ordered. She explained all delivery details and checked sizing to ge... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, 英国

  • 0333 999 9796

4.9

優良

TrustScore 5段階評価の5

4273件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Lovely experience

Lovely experience! We knew the sofa we wanted and enjoyed trying it out! The sales process was easy and straightforward.
We’re looking forward to receiving it!!

2026年5月30日
5つ星のうち5の評価

Great friendly relaxed staff member Mr…

Great friendly relaxed staff member Mr Khan. Great salesperson

2026年5月29日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Customer Service

The salesperson ( Adil) was very professional and never pushy throughout the process. They took the time to clearly explain all the options that best suited our needs and gave us plenty of time to make our decision without any pressure. We really appreciated their patience, knowledge, and excellent customer service. Highly recommend!

2026年5月21日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Adil met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Faisal khan was an excellent staff he…

Faisal khan was an excellent staff he made me very comfortable and went through the process with me and well exploratory

2026年5月29日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great choices and service

Great choices. Great customer service. They were so welcoming and helpful,.. apart from no air conditioning….poor staff :-(

2026年5月28日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service

Great service! Professional and friendly. We had the pleasure of buying two couches with Adil’s help at Romford branch and we felt like he was superb when it comes to customer service. Very knowledgeable, patient and thorough. We would definitely come back. The selection was good as well, we found what we were looking for in a decent price range.

2026年5月21日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

The staff member was friendly and…

The staff member was friendly and helpful. She went out of her way to help us get the right colour and material for the sofa we ordered. She explained all delivery details and checked sizing to get through the house which made us choose a slightly different sofa to come in sections which will fit through living room doorway.
I have bought from DFS before and would do so again.
I would recommend people to get there furniture there.

2026年5月25日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Friendly service very helpful not in…

Friendly service very helpful not in your face sales pitch felt very relaxed with everything thank you

2026年5月25日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello Ramsey,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Went into DFS Romford today just to…

Went into DFS Romford today just to “have a browse” and ended up walking out having bought a sofa and rug thanks to the amazing customer service!

The team were so friendly, knowledgeable and genuinely helpful without being pushy at all. They took the time to answer all our questions, helped us find exactly what we were looking for and made the whole experience really enjoyable and stress-free.

Highly recommend DFS Romford if you’re looking for great quality and even better customer service!

2026年5月25日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello Paige,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

Need some air conditioning in the shop

Need some air conditioning in the shop. Poor staff and customers were sweating

2026年5月24日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Sales person was friendly

Sales person was friendly, approachable and knowledgable, made the whole process very easy

2026年5月17日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Assistant Adil Very helpful with good…

Assistant Adil Very helpful with good personal service

2026年5月18日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Good morning John,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

Mo was great

Mo was great! Great choice options and liked the checking out with another staff. the verification gave much confidence. Liked the sale.

2026年5月17日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great service

Great service

2026年5月16日
DFS Furniture - Romford ロゴ

DFS Furniture - Romford からの回答

Good morning Kelly,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報