Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... もっと見る
企業が回答しました
I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... もっと見る
企業が回答しました
The staff didn’t hassle us they allowed us to walk round and have a good look when we had decided there was somebody immediately available. We was offered a hot drink. The gentleman explained everyth... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, 英国
- 0333 999 9796
4.9
優良
4370件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Romford からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We were allowed to wander around the…
We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything. His name was Mr Khan and he had a young African assistant who had only just started this job. They were both very kind and knowledgeable.
2026年8月3日
DFS Furniture - Romford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Amazing service
2026年7月26日
DFS Furniture - Romford からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Very good service from Khan
Very good service from Khan. Polite, informative and good knowledge of the product.
2026年8月3日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sales Rep Khan was very engaging and…
Sales Rep Khan was very engaging and was listening to our requirements and was able to understand our choice of products. He explained all the areas and was very calm in his delivery without any pressure
2026年8月1日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
The gentleman that helped us was really…
The gentleman that helped us was really helpful. I have Tourette’s and he was so understanding and patient with me. He made my experience easy. His name was khan if I’m correct.
2026年7月25日
DFS Furniture - Romford からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Khan.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Romford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very thorough sales staff.
2026年7月18日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Romford からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
No pushy sales assistant.Enjoyable experience.
I felt the lady was very helpful and informative on what exactly I was looking for .She did not push me to buy .Also different ways to pay .Giving me plenty of time to choose.She also informed me of extras I could purchase .I had a very pleasant experience.
2026年7月28日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great customer service!
On arriving into the store, after a few minutes we were approached by a lovely salesman called khan. He offered his assistance, and also a hot beverage. He was so helpful, and knowledgeable of all the products and furniture in the store. He was so professional, but not pushy. He helped show me all the measurements, even advised me to measure the seating area to make sure the furniture fits, which was great advice. We came away and went back a couple days later to be greeted with warmth and kindness like we were told friends. What a kind man he is. The store was clean and felt comfortable and not overbearing, or being forced into sales. We ended up purchasing some lovely furniture, and can't wait for it to arrive. Our experience was made so much better by the wonderful staff at DFS. Thank you!
2026年7月27日
DFS Furniture - Romford からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Romford からの回答
Hello Douglas,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service (Mr Khan). Very knowledgeable and friendly, and no pressure to buy.
2026年7月27日
DFS Furniture - Romford からの回答
Hello Alan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing service
2026年7月25日
DFS Furniture - Romford からの回答
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great service
Friendly and very efficient service. Excellent knowledge of product and finance options. Everything was explained fully.
2026年7月26日
DFS Furniture - Romford からの回答
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
Excellent customer service by Mr Adil…
Excellent customer service by Mr Adil at the store !
2026年7月26日
DFS Furniture - Romford からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service from our sales person…
Great service from our sales person Faye. She was patient and explained everything so well. I'm general a great experience in store, good selection.
2026年7月26日
DFS Furniture - Romford からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Romford からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Romford からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very quick with polite and valuable and…
Very quick with polite and valuable and informative advice and sale process Adil
2026年7月24日
DFS Furniture - Romford からの回答
Hello Anil,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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