DFS Furniture - Rotherham レビュー 

3,970
TrustScore 5段階評価の5

4.9

Rail Mill Way, Unit 12A, S626EJ Parkgate, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... もっと見る

企業が回答しました

5つ星のうち5の評価

We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... もっと見る

企業が回答しました

5つ星のうち5の評価

I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... もっと見る

企業が回答しました

5つ星のうち5の評価

Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3970件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,970)

過去12か月のレビュー数: 97,237

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service everything explained…

Excellent service everything explained simply answered any questions was very patient during an urgent family phone call whilst dealing with my purchase

2026年7月15日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Lovely store! Would go again.

The store was clean and the staff were very welcoming and polite! The Lady Nicola that helped us was so kind and caring and answered any and all questions that we had. She also sent us an email with all the info added so we could mull it over and order the sofa online when we got home.

Very excited for the sofa to arrive! You came highly recommended as my parents and grandparents both have DFS sofa’s!

Thank you :)

2026年7月6日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The service was very friendly and…

The service was very friendly and professional. Answered any questions we had.

2026年7月10日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち3の評価

I recently purchased a sofa from your…

I recently purchased a sofa from your store. While I am happy with the service provided by your staff, I was disappointed that no complimentary items were offered with my purchase. I was also charged separately for the cleaning product.

Just two days earlier, I purchased products from another store, and they provided several complimentary items, which made the overall experience much better.

Your staff were very helpful and courteous, and I appreciate their service.

2026年7月1日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Good Morning,

Thank you for taking the time to share your experience with others. All of our extras are optional at an extra cost. I do apologise if this does not meet your expectations and of course we can pass this feedback onto the relevant team.

It is great to hear that you are happy with the service provided by our team and we hope that you love your furniture when it arrives.

Kind regards,
Jordan
DFS Customer Care

5つ星のうち5の評価

The atmosphere when i walked into the…

The atmosphere when i walked into the store was welcoming, i was assisted by a knowledgeable and patient gentleman. he was very helpful and gave good product information to help with my choice.

2026年7月8日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Really helpful staff,very friendly and…

Really helpful staff,very friendly and not at all pushy.

2026年7月7日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello Sandra,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great standard of service.

We were impressed from the outset by the standard of service and the product knowledge of the salesman, Richard. We’d been searching for our ideal snuggle chair for some months and we’d already made our choice before visiting the store. However, Richard explained everything about the chair, the fabric, the care and maintenance and the guarantees, so we were confident we were buying a quality, hard-wearing product that we would enjoy for years. We are very happy and satisfied with our overall experience.

2026年7月6日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Helpful & knowledgable!

Richard was very helpful and knowledgable about the sofas in store. He went through everything in detail and made sure I was comfortable proceeding with the purchase. Lovely experience and a good brew!

2026年7月6日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Richard the adviser was very helpful…

Richard the adviser was very helpful and gave us plenty of time to browse. He was very knowledgeable of the products. Excellent customer service

2026年7月5日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Lovely Staff!

The lady who served us was so nice, very chatty and I didn’t feel at all rushed. She was very clear and everything was double checked. Special shout out to her!

2026年7月5日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The service we received was excellent…

The service we received was excellent ,we needed help in which corner suite woild be best for us
The staff got it all up on the laptop ,which colour we needed
But for tge last 10 years or so we gave bought our sofa from DFS

2026年7月4日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

I was made to feel very welcome

I was made to feel very welcome, someone came and sat with me and talked me through options. really helpful.

2026年6月28日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent customer service

Excellent customer service, Emily was very personable and had great knowledge

2026年6月29日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

We had a superb experience at DFS…

We had a great experience at DFS Rotherham Parkgate today and Syda / Cida (not sure how to spell the ladies name, sorry) was absolutely great today. The main thing for me was she absolutely didn’t waffle on loads of sales dribble like far too many people do and annoy the hell out of you. She was lovely and just want you want in a sales assistant, very like minded. Would highly recommend. Thanks for our service today it was great

2026年6月27日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Very good customer service

Very good customer service, the memeber of staff was really helpful and polite.

2026年6月27日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful, listened and answered every question we wanted to know. Even if it was just simple silly question.. Was happy to leave with a perfect sofa of dreams, after 4 failed sofa.

2026年6月27日
DFS Furniture - Rotherham ロゴ

DFS Furniture - Rotherham からの回答

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

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