I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... もっと見る
企業が回答しました
I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... もっと見る
企業が回答しました
Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Rail Mill Way, Unit 12A, S626EJ, Parkgate, 英国
- 0333 999 9814
4.9
優良
3972件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful no pressure
Very helpful no pressure
Easy to order
Always go to DFS for furniture
2026年6月23日
DFS Furniture - Rotherham からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sales woman called Chloe was brilliant
Sales woman called Chloe was brilliant, very informative and great customer service
2026年6月23日
DFS Furniture - Rotherham からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
We had Lynn from who was a guest…
We had Lynn from who was a guest working from a different store Lynn was absolutely amazing
2026年6月23日
DFS Furniture - Rotherham からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very friendly and helpful staff online…
Very friendly and helpful staff online and in store
2026年6月16日
DFS Furniture - Rotherham からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really good customer service helped me…
Really good customer service helped me find the perfect sofa
2026年6月23日
DFS Furniture - Rotherham からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service by Colin
Excellent service by Colin, thanks. Knowledgeable and straightforward. Gave clear instructions.
2026年6月22日
DFS Furniture - Rotherham からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Rotherham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Walked into store and was made welcome
Walked into store and was made welcome. I was pointed to the area of the store that I needed.
I called the salesman for help and advice. Within hour I had purchased the product I needed and walked out the store with all the information I needed and looking forward to sitting on my new sofa
2026年6月20日
DFS Furniture - Rotherham からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
great service and knowledge
2026年6月20日
DFS Furniture - Rotherham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The Sales assistant that dealt with me
The Sales assistant that dealt with me, was extremely friendly and helpful. She managed to secure a sofa for me without any hassle or problems. Would definately recommend dfs
2026年6月20日
DFS Furniture - Rotherham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
2026年6月18日
DFS Furniture - Rotherham からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Rotherham からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent member of staff very thorough…
Excellent member of staff very thorough with explaining insurance and also how to keep sofa clean and refreshing
2026年6月17日
DFS Furniture - Rotherham からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Rotherham からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were friendly and helpful.
2026年6月15日
DFS Furniture - Rotherham からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
10/10
All in all great experience the staff was very friendly, not pushy or judgemental like în some other stores we previously went in, was even offered a drink while we completed our purchases
2026年6月15日
DFS Furniture - Rotherham からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Won't be using dfs again the Rotherham…
Won't be using dfs again the Rotherham store just want to get the sale . We delayed our delivery until 1st of july as we would be on holiday and the staff in the store said that would be fine but while on holiday we get an email saying it will be delivered on 24th june and all we get is its not a storage facility . The Rotherham store staff shouldn't have agreed to the delay then . Updated..store tried to ring because they got the international ringtone they hung up and thats the point of the complaint because we are away and if its delivered there will be no body in the house
2026年6月15日
自発的なレビュー
DFS Furniture - Rotherham からの回答
Hello Scott,
Thank you for sharing your experience with us. We are deeply sorry to hear about the issues you have faced with furniture and the subsequent handling of your concerns. Your feedback is extremely valuable, and we understand your frustration given the situation.
Rest assured the store manager is due to call you and address your concerns.
Kind regards,
Lia
DFS Customer Support
Great selection of sofas
Great selection of sofas, service and staff was excellent - not pushy or following you around
2026年6月5日
DFS Furniture - Rotherham からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Rotherham からの回答
Good Afternoon,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the service received.
If you would like to discuss the issue with us further we will look to get any problems resolved on 03339999777.
Kind Regards,
Lorraine A
DFS Central Customer Support
Can’t remember the name
The member of staff who we dealt with was informative, efficient and really helped us get the best out of our sofa shopping experience.
2026年6月13日
DFS Furniture - Rotherham からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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