The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives
企業が回答しました
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... もっと見る
企業が回答しました
Superb service, offering all the right advice, going through all the details, how the sofa worked and all the T&Cs. Would highly recommend.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
114-116 Southampton Road, SP1 2LE, Salisbury, 英国
- 0333 999 9507
4.9
優良
2306件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Attentive helpful staff
2026年1月11日
DFS Furniture - Salisbury からの回答
Good Afternoon Jane,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were looked after very well today
We were looked after very well today. The sofa is so comfortable and we are very much looking forward to receiving our order.
2026年1月21日
DFS Furniture - Salisbury からの回答
We appreciate you sharing your feedback. We're so glad you found a comfortable sofa and that you were well looked after. We hope you enjoy your order!
Kind Regards,
Vanessa
DFS Customer Support
The young lady was lovely who served…
The young lady was lovely who served me. Very helpful and knowledgeable. She was sorry about the extra cost for delivery charge which is high. Considering we only bought a 2 seat sofa.
2026年1月20日
DFS Furniture - Salisbury からの回答
We're glad you enjoyed your experience and found our team member helpful. We appreciate your feedback regarding the delivery charge for your sofa. Thank you for your review.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Salisbury からの回答
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
We were served today by a wonderful…
We were served today by a wonderful employee who helped us purchase the sofa we wanted, I dont know his name but great service and knowledge
2026年1月18日
DFS Furniture - Salisbury からの回答
Good morning,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
We were left alone to browse and make…
We were left alone to browse and make our decision without being hounded by a salesperson the minute we walked through the door .
Competitively priced compared with neighbouring outlets.
When we asked the salesperson for advice he was friendly, knowledgeable and helpful.
2026年1月18日
DFS Furniture - Salisbury からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Salisbury からの回答
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very good and experienced rep in the…
Very good and experienced rep in the Salisbury shop well done DFSSalisbury!!!
2026年1月17日
DFS Furniture - Salisbury からの回答
Good morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Salisbury からの回答
We appreciate you sharing your positive experience; it means a lot to us that our team member was so helpful during your visit.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Salisbury からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Salisbury branch…
Dealt with Ben in the Salisbury branch who was knowledgeable and helpful
2026年1月11日
DFS Furniture - Salisbury からの回答
Good Afternoon David,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very quick and easy to get things…
Very quick and easy to get things ordered. Very understanding about our 1 year old and his wandering the store!
2026年1月10日
DFS Furniture - Salisbury からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful staff member Ben
Very helpful staff member Ben . Everything very straight forward and easy accessible
2026年1月11日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
The chap that assisted us “ Tito” was…
The chap that assisted us “ Tito” was very helpful in explaining the ranges of sofa available that we were particularly looking for. He provided once we’d selected the sofa we wanted a description of what configurations were available within the range.
2026年1月10日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and welcoming when we arrived and when walking around. They were very knowledgeable and polite when explaining ordering details, and very efficient when completing the order.
2026年1月10日
DFS Furniture - Salisbury からの回答
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Brilliant experience
Brilliant experience -
Helpful, knowledgable staff and good value for money.
2026年1月10日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Salisbury からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Salisbury からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Pleasant Experience
It was a relaxed atmosphere at the store and we weren't pestered by sales people; just helped when we needed it. No hard sell, which was a relief!
Picked-out a lovely pair of sofas and the whole process went smoothly. Would recommend.
2026年1月6日
DFS Furniture - Salisbury からの回答
Good morning Terri,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We didn’t feel pressured and Mark was…
We didn’t feel pressured and Mark was very helpful and made things easy with his knowledge.
2026年1月6日
DFS Furniture - Salisbury からの回答
Good morning Susan,
Thanks for your lovely feedback, we’re glad to hear Mark met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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