The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives
企業が回答しました
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... もっと見る
企業が回答しました
Superb service, offering all the right advice, going through all the details, how the sofa worked and all the T&Cs. Would highly recommend.
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
114-116 Southampton Road, SP1 2LE, Salisbury, 英国
- 0333 999 9507
4.9
優良
2306件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Lovely helpful guy that helped us.
Lovely helpful guy that helped us.. polite kind and honest. 10 out of 10
2026年2月3日
DFS Furniture - Salisbury からの回答
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
I knew what I wanted when I walked into…
I knew what I wanted when I walked into the store as I’d done my research. Once a member of staff approached (Ben) they didn’t try to change or force my mind about a more expensive sofa and instead made the process seamless whilst giving me all available options to me. Overall rather straight forward and easy process.
2026年1月31日
DFS Furniture - Salisbury からの回答
We're happy to hear that you had a straightforward and easy experience in our store. It's great to know that our staff provided you with all available options without pressuring you. Thank you for your positive feedback!
Kind Regards,
Vanessa
DFS Customer Support
Great experience member of staff was…
Great experience member of staff was very accommodating
2026年2月1日
DFS Furniture - Salisbury からの回答
We appreciate your positive feedback! We are so glad to hear that our staff was accommodating and that you had a great experience.
Kind Regards,
Vanessa
DFS Customer Support
Great service …
Helped by two lovely sales assistants Will and Ben. We’re happy to discuss our requirements and make suggestions. Transaction completed quickly and with all the information we needed.
2026年2月1日
DFS Furniture - Salisbury からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Not do as they promise
Had to order online as disability prevents me from visiting store I was unable to order fabric samples I posted feedback and customer services reached out and said they would send fabric samples nothing has been received
They talk the talk but fail to deliver very worried about my sofa’s now
2026年1月31日
自発的なレビュー
DFS Furniture - Salisbury からの回答
Hi Gina,
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.
Kind Regards,
Vanessa
DFS Customer Support
No hard selln
No hard sell and great customer service.
Mark helped us with all the questions ,we put to him.
2026年1月31日
DFS Furniture - Salisbury からの回答
We appreciate you taking the time to share your review. We're happy to hear that our staff were helpful and provided great customer service.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Salisbury からの回答
We appreciate you taking the time to share your experience.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Salisbury からの回答
We're glad you enjoyed your experience! Thank you for your positive feedback; we appreciate it greatly.
Kind Regards,
Vanessa
DFS Customer Support
Great customer service and knowledge
Although I already knew the furniture I wanted, Tito was my sales advisor and he was very helpful and went above and beyond to explain certain things that I wasn't aware of and broke everything down for me to understand. I appreciated his sense of humour and his knowledge. Great salesman! 😁
I would definitely recommend DFS Salisbury.
2026年1月26日
DFS Furniture - Salisbury からの回答
We appreciate you sharing your experience and giving us a 5-star rating. We're happy to hear that our sales advisor was helpful and informative. Thank you for recommending our Salisbury store!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful unhurried staff
2026年1月26日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and efficient
Very helpful and efficient in obtaining information on sofas and what after care was on offer for me.He also Provided advice on suitability of fabrics.
2026年1月26日
DFS Furniture - Salisbury からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The salesman Mark was first class
The salesman Mark was first class, put us at ease and extremely helpful. A credit to your company
2026年1月26日
DFS Furniture - Salisbury からの回答
Good afternoon Tim,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful member of staff
Very helpful member of staff. Was there to answer questions but left us to choose.
2026年1月25日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Salisbury からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Mark who served us beginning to end was…
Mark who served us beginning to end was just fab. Wasn’t pushy, very helpful and truthful.
2026年1月24日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine A
DFS Central Customer Support
Lovely sofas and great staff
The member of staff that helped us choose and order our sofa was very friendly and knowledgeable. I would highly recommend
2026年1月24日
DFS Furniture - Salisbury からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Allowed us to browse before…
Allowed us to browse before approaching, friendly/down to earth staff while having intricate knowledge of trends/fabrics/maintenance needs for all sofas I was interested in.
2026年1月20日
DFS Furniture - Salisbury からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Nice shopping experience I was taken through the all of…
I was taken through the all of information about everything and friendly shop sales people
2026年1月23日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Amazing service
Been meaning to buy a sofa for weeks now but I was too busy to go in store and choose one. With the sales on I didn't want to miss out so I had no choice but to do a video call for some expert help on the colours of the sofas I had in my basket. By luck I got the wonderful Tito assisting me. He was amazing, super professional, really patient and kind. He went through all the colours and textures I had in mind, talked me through it all without any rush and made the whole thing so easy. After weeks of stalling I finally picked the perfect one thanks to him. I’m sooo happy and truly grateful for his help!!
2026年1月21日
DFS Furniture - Salisbury からの回答
Good morning Kayda,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Attentive helpful staff
2026年1月11日
DFS Furniture - Salisbury からの回答
Good Afternoon Jane,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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