Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... もっと見る
企業が回答しました
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... もっと見る
企業が回答しました
The workers were extremely helpful and had time to walk around on our own and try and have a look at everything, before some one approached us
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
114-116 Southampton Road, SP1 2LE, Salisbury, 英国
- 0333 999 9507
4.8
優良
2300件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was supported and given a wide range…
I was supported and given a wide range of choices to choose and an ample time to make a decision which was fantastic. Thank you Tito for your professionalism.
2026年6月8日
DFS Furniture - Salisbury からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very polite and efficient staff member
Very polite and efficient staff member, they were very busy and we had to wait for a little while but once seen we completed our transaction smoothly and quickly.
2026年6月13日
DFS Furniture - Salisbury からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great Service
She was very helpful and friendly. Knew her informations and not pushing sale at all.
2026年6月17日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Charlotte
The staff member Charlotte was very helpful she was very informative and answered all my questions .
Charlotte was very helpful and made the whole transaction very easy .
2026年6月16日
自発的なレビュー
DFS Furniture - Salisbury からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards
Vanessa
DFS Customer Support
Great staff and I got what I needed very professional my second purchase from D.F.S in the past 2 years
Friendly and professional at an affordable price on order so I am looking forward to receiving my purchase 🙂
2026年6月13日
DFS Furniture - Salisbury からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Easy to deal with and very…
Easy to deal with and very understanding when my wife changed her mind 56 times! 🙄
2026年6月13日
DFS Furniture - Salisbury からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The Sales person was superb
The Sales person was superb and he could not have done more for us, he made it an easy visit, we called a second time about 2 hours later after our first we made sure the sofa bed would fit in our room.
2026年6月10日
DFS Furniture - Salisbury からの回答
Hello John,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Good & Friendly service make all…
Good & Friendly service make all staff.Iam happy to buy furniture in a dfs Salisbury…….
2026年6月8日
DFS Furniture - Salisbury からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Customer service in store was…excellent
Customer service in store was excellent, everything explained, finance explained , going to be very pleased when settee arrives
2026年6月2日
DFS Furniture - Salisbury からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Salisbury からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Salisbury からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff Ben was so helpful and customer…
Staff Ben was so helpful and customer service was excellent
2026年6月7日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Salisbury からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The 2 guys were very helpful
The 2 guys were very helpful, not at all pushy, very pleased with the purchase of my sofa. Would recommend this store to friends.
2026年6月6日
DFS Furniture - Salisbury からの回答
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff members extremely helpful
Easy to understand ordering and delivery process.
Good interest free option.
2026年5月26日
DFS Furniture - Salisbury からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful polite and knowledgeable…
Very helpful polite and knowledgeable the staff made you comfortable
2026年5月25日
DFS Furniture - Salisbury からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I went to hedge end first to look at…
I went to hedge end first to look at the sofa I wanted as Salisbury didn’t stock it ,the chap that dealt with me at hedge end was very helpful not pushy gave me the information I needed,I then went to Salisbury and ordered my sofa ,the chap who served me was vey good I felt very relaxed and happy with everything
2026年6月1日
DFS Furniture - Salisbury からの回答
Hello Susan,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
We were given time to walk round the…
We were given time to walk round the store unhurried. I asked the Staff about the item we wanted and then were told that what we needed was in a certain part of the store and were left to try and discuss between in private. Once chose, we engaged with the sales staff who were courteous throughout answering the questions we had. There were no pushy sales tactics. On deciding to purchase all the options were discussed and we were given all the information neeeed to make an informed choice
2026年5月31日
DFS Furniture - Salisbury からの回答
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
We were welcomed by the staff
We were welcomed by the staff, left alone to look around, when we asked for information it was swiftly provided in a friendly and professional manner, and once we made a choice, the process to purchase was slick, and all done whilst sat on the sofa we had set our hearts on. Easy. Thank you
2026年5月9日
DFS Furniture - Salisbury からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The sales rep was really polite
The sales rep was really polite, professional and accommodating to our needs when we decided to change our minds on the size of the sofa we were looking at.
2026年5月29日
DFS Furniture - Salisbury からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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