Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... もっと見る
企業が回答しました
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... もっと見る
企業が回答しました
The workers were extremely helpful and had time to walk around on our own and try and have a look at everything, before some one approached us
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
114-116 Southampton Road, SP1 2LE, Salisbury, 英国
- 0333 999 9507
4.8
優良
2300件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The sales rep was really polite
The sales rep was really polite, professional and accommodating to our needs when we decided to change our minds on the size of the sofa we were looking at.
2026年5月29日
DFS Furniture - Salisbury からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Salisbury からの回答
Hello Deborah,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
DFS Furniture - Salisbury からの回答
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Good selection of sofas and polite helpful salesmen
Good selection of sofas. Perfect salesmen allowed us time in a relaxed atmosphere to choose.
Very happy.
2026年5月26日
DFS Furniture - Salisbury からの回答
Hello Lloyd,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Someone was quick to help us
Someone was quick to help us. They were able to answer all the questions we needed and then we were left to try out the sofa bed ourselves without any hard sell.
2026年5月15日
DFS Furniture - Salisbury からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
A very friendly Tito
2026年5月13日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Staff were brilliant and helped us get…
Staff were brilliant and helped us get the sofas we were looking for.
2026年5月11日
DFS Furniture - Salisbury からの回答
Good morning Matt,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff member was absolutely fantastic…
Staff member was absolutely fantastic and made the transaction of buying a sofa so easy.
2026年5月16日
DFS Furniture - Salisbury からの回答
Good morning Carly,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Knowledgable and good communication skills from staff
Good comunication and knowledge skills from sales staff
2026年5月15日
DFS Furniture - Salisbury からの回答
Good morning Peter,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The rep will was very good
The rep will was very good , not to pushy but friendly and knew his business
2026年5月11日
DFS Furniture - Salisbury からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales person was very helpful and…
The sales person was very helpful and friendly and clear and not pushy
2026年5月4日
DFS Furniture - Salisbury からの回答
Good afternoon Steve,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent customer service from the Salisbury store
Over the last few days I have been in and out of the Salisbury Store to choose and order a sofa, I have had excellent service from Ben and the rest of the team. They were attentive without being pushy and nothing was too much trouble with everything being checked and explained in full to me.
2026年5月6日
DFS Furniture - Salisbury からの回答
Good morning Richard,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Friendly service left us to view…
Friendly service left us to view without following us around . When we needed advice really helpful and friendly not pushy to buy extras.
2026年5月4日
DFS Furniture - Salisbury からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Great sofa, poor delivery experience
DFS itself were really good. Helpful store assistants and easy purchase process. Sofa quality is excellent and very comfy.
What let it down was the delivery experience through the sofa delivery company. Only 2/3’s of the corner sofa ware delivered due to incorrect loading of the delivery van. This was not made aware until 20 mins prior to delivery, by the delivery drivers who were told I was made aware earlier. Still awaiting the final part of the sofa and care kit.
2026年3月20日
DFS Furniture - Salisbury からの回答
Good morning Ben,
Thank you for taking the time to share your review with us, we are really sorry to hear items were missing upon your recent delivery, we appreciate this is disappointing for you. We can confirm that delivery of the missing items is due to take place today, the drivers will be in touch when they are on route to your property to complete the delivery in full.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Salisbury からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff very helpful and patient!
2026年5月1日
DFS Furniture - Salisbury からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Will
Will - the sales rep in the Salisbury Store was extremely accommodating and helpful - making the purchase of our products a pleasant experience
2026年4月28日
DFS Furniture - Salisbury からの回答
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Amazing knowledge and customer service
Amazing knowledge and customer service. No pressure. Very helpful
2026年4月26日
DFS Furniture - Salisbury からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Ben in Salisbury was great and…
Ben in Salisbury was great and informative all the way through, our order came through a lot quicker than we expected too, absolutely no issues at all, beautiful sofas that have made our house a home
2026年4月12日
DFS Furniture - Salisbury からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Salisbury からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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