Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... もっと見る
企業が回答しました
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... もっと見る
企業が回答しました
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Fornham Street, S2 4AL, Sheffield, 英国
- 0333 999 9835
4.9
優良
2626件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sam is a Star
I had a lovely experience with Sam, who was very attentive, without being pushy. It was my first time purchasing a sofa, and she answered all of my questions about the ranges I was interested in, plus offered useful suggestions that helped me make my decision. Really liked how friendly and down to Earth she was; I've made my purchase, just waiting for delivery.
2026年5月23日
DFS Furniture - Sheffield からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Sheffield からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Sheffield からの回答
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Great service
Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.
2026年5月22日
DFS Furniture - Sheffield からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and customer service was second to none.
2026年5月22日
DFS Furniture - Sheffield からの回答
Hello Chris,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The conversation & choice selection was…
The conversation & choice selection was easy.
Nothing was rushed I was allowed time to
Make a decision and process the information given.
2026年5月28日
DFS Furniture - Sheffield からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Sheffield からの回答
Hello Nicola,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
DFS Furniture - Sheffield からの回答
Hello Benjamin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The sales lady we dealt with was very…
The sales lady we dealt with was very helpful and helped us through the process smoothly and accurately
2026年5月18日
DFS Furniture - Sheffield からの回答
Hello Shaz,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Sheffield からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff Sam is helpful and friendly …
Staff Sam is helpful and friendly able to facilitate us during the sale ; she is polite .
2026年5月23日
DFS Furniture - Sheffield からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
I just got what i was looking for
2026年5月14日
DFS Furniture - Sheffield からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Not push
I loved the fact tge assistant was not pushy. He was confident in giving us the information and he was very pleasant.
2026年5月15日
DFS Furniture - Sheffield からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience at DFS
Great experience at DFS. The salesman was polite, professional, and really helpful explaining all the details about the sofa. Quick and easy visit with excellent customer service.
2026年5月14日
DFS Furniture - Sheffield からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Really helpful & professional
Really helpful & professional.
Lovely member of staff helped us today ! Even after changing my mind a few times
Would certainly use dfs again ..
2026年5月13日
DFS Furniture - Sheffield からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Sheffield からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Good choice of furniture, relaxed, helpful staff.
Sam, the lady that served us didn't pressure us, was very patient, very helpful and answered all our questions both times we were instore.
2026年5月10日
DFS Furniture - Sheffield からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Everyone was very polite and helpful…
Everyone was very polite and helpful when I visited. I’m looking forward to my sofa arriving next week! Once it’s in my home, I’ll leave another update about the sofa itself, but for now, 5 stars for the respect and service."
2026年5月2日
DFS Furniture - Sheffield からの回答
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Lorraine A
DFS Central Customer Support
We needed information and guidance We knew what we were interested in but…
We knew what we were interested in but wanted to see the selection available. The salesman told us where to look and gave us time to consider the sofas. He was on hand when we needed to ask some questions but gave us time to talk privately together.
We were not rushed or pressured in anyway.
2026年5月7日
DFS Furniture - Sheffield からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great Experience
It was lovely to be able to walk into a store and look around without feeling any pressure to buy. The store itself was clean, tidy, and very well presented, with two members of staff available if needed.
We found the sofa we were looking for and, when we were ready for assistance, Jenny came over and answered all of our questions. The whole process was straightforward, and she provided clear information to help us make informed decisions about the sofas and additional items.
Jenny also took the time to engage with our two daughters, who had been sitting patiently, which was a really thoughtful touch.
Overall, it’s a great place to visit if you want a relaxed shopping experience with no pressure, along with excellent service throughout. A truly memorable 5-star experience — thank you, Jenny!
2026年5月8日
DFS Furniture - Sheffield からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
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