Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very efficient and informative sales person,explained everything we asked, Would recommend to anyone. Oh and had a cappuccino as well.Thank you John.
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... もっと見る
企業が回答しました
The sales team weren't at all pushy, they gave us time to look and explained various options and things that weren't actually explained when looking at the sofa set online. When we chose the set we w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, 英国
- 0333 999 9745
4.9
優良
4190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful and professional.
2026年7月28日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We had a wonderful member of staff…
We had a wonderful member of staff named Chloe , she was Very helpful and explained everything .She is an absolute credit to the company.
2026年8月11日
DFS Furniture - Shrewsbury からの回答
Hello Derek,
Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sarah really helpful got us everything…
Sarah really helpful got us everything we needed and all the right info thankyou
2026年8月10日
DFS Furniture - Shrewsbury からの回答
Hello Carla,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful and friendly staff
Helpful and friendly staff, attentive and patient, but not pushy at all.
2026年8月9日
DFS Furniture - Shrewsbury からの回答
Hello Karen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service
Greeted on arrival and pointed in the direction of what we were looking for.
Tony the salesman was personable, helpful and knowledgeable without it feeling like we were being rushed or pushed into a sale.
2026年8月9日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Staff member very helpful and friendly
Staff member very helpful and friendly. Quick and excellent service.
2026年8月8日
DFS Furniture - Shrewsbury からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great experience
The staff are helpful, approachable and friendly. Not a pushy sales person in sight. Well done Susan, the lady who processed our order
2026年8月8日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Really happy with my purchase
Really happy with my purchase. The member or staff was extremely thorough, very pleasant and helpful. I was very happy with the whole experience.
2026年8月7日
DFS Furniture - Shrewsbury からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The sales team weren't at all pushy
The sales team weren't at all pushy, they gave us time to look and explained various options and things that weren't actually explained when looking at the sofa set online. When we chose the set we wanted, they didn't try to encourage us into buying extras or upgrading the sofas with electric options, they just sold us what we chose. There was no trying to increase the spend or add more onto the finance deal. Overall a refreshing change from some other credit based furniture sales.
2026年7月26日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
I always choose DFS
I always choose DFS, for my final purchase. I like to look around other suppliers for ideas and comparisons.
This is my 8th purchase from DFS over many years due to the quality, and support available from start to finish to include the aftersale service.
Today the store was very busy and only The Manager and the delightlful young lady that helped me (Ruby's sister !!!) ..... apologies I did not catch the name.
The service was relaxed, friendly,helpful and met my needs.
Thank you
2026年8月4日
DFS Furniture - Shrewsbury からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service by Charlotte and…
Excellent service by Charlotte and Stuart in a busy shop
2026年8月4日
DFS Furniture - Shrewsbury からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Searching for furniture
Tony was a friendly,knowledgable,helpful customer sales person who helped guide us through our queries with patience and without pressurising a sale.Based on this eperience I would definitely return to the store for further purchases when needed.
2026年8月2日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
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