Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... もっと見る
企業が回答しました
Very efficient and informative sales person,explained everything we asked, Would recommend to anyone. Oh and had a cappuccino as well.Thank you John.
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, 英国
- 0333 999 9745
4.9
優良
4190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very easy to speak to very helpful…
Very easy to speak to very helpful explained very thing very clearly
2026年8月1日
DFS Furniture - Shrewsbury からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sue was very patient and helpful,she…
Sue was very patient and helpful,she brought our attention to the other furniture ie the tables and lamps as well and asked if we were interested . She was polite and friendly .
2026年7月24日
DFS Furniture - Shrewsbury からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful sales nothing to much…
Very helpful sales nothing to much trouble
She even stayed after closing to complete the salr
2026年7月23日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
The shop had a lot of choice and…
The shop had a lot of choice and options and all staff were helpful. We had Helen help us and she was fantastic. She went through everything very clearly and helped us with choosing the best sofas for us.
2026年7月30日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We had a nice experience with Helen …
We had a nice experience with Helen she was excellent very friendly she made sure we understood all the details anf information ..we will highly recommend
2026年7月29日
DFS Furniture - Shrewsbury からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great service no presure sales overall…
Great service no presure sales overall a great experience
2026年7月26日
DFS Furniture - Shrewsbury からの回答
Hello Mike,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Helen is a star
Although we’d already chosen the sofa we wanted, Helen made the whole purchasing process an absolute pleasure. She was warm, friendly, incredibly helpful, and nothing was too much trouble. Her knowledge and genuine enthusiasm really stood out, and she even took the time to chat to us about roof tents, sharing some brilliant advice and recommendations that have inspired us to look into buying one ourselves. Customer service like Helen’s is rare these days, and she is a real credit to the company. Thank you for going above and beyond!
2026年7月26日
DFS Furniture - Shrewsbury からの回答
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Helen met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Fab service!
The lady who looked after us was phenomenal. Made us feel welcome and made a stressy big purchase as breeze. We might not have bought that day had it not been for her.
2026年7月26日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Exceptional Service
From the minute we walked in the door Graham approached us with a very friendly manner. He explained everything clearly about the purchase and double checked everything with his manager Tony who was also very helpful. This is our fourth purchase from DFS we cannot fault the service or quality of products! We highly recommend them
2026年7月25日
DFS Furniture - Shrewsbury からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Graham and Tony met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
dealt with a positive lady
dealt with a positive lady , who new her furniture inside out a pleasure to deal with .
2026年7月25日
DFS Furniture - Shrewsbury からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Satisfied with the service of the staff
2026年7月18日
DFS Furniture - Shrewsbury からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We were assisted by Helen Burrows what…
We were assisted by Helen Burrows what a fantastic asset to your company. Nothing was too much trouble and a lovely cup of coffee whilst we got the order sorted. Would definitely recommend her and DFS
Well Done !
2026年7月23日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
John helped me out in a courteous and…
John helped me out in a courteous and professional manner, he is a credit to your company
2026年7月23日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Good experience
Pleasant and knowledgable staff didn't rush us made sure we were aware of all our options
Helen took time with us.
2026年7月23日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Really good service and really nice…
Really good service and really nice sales people who give you good advice not pushing you into a sale
2026年7月18日
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Shrewsbury からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Shrewsbury からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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