Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... もっと見る
企業が回答しました
Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... もっと見る
企業が回答しました
Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... もっと見る
企業が回答しました
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

DFS Furniture - Shrewsbury からの回答
I've just purchased a sofa from DFS at Shrewsbury and had a fantastic experience. Helen, the store assistant, was incredibly helpful, friendly, and knowledgeable. She explained everything clearly and made us feel completely comfortable asking as many questions as we needed.
It’s great to see that dfs has such wonderful staff who genuinely care about their customers. Helen truly went above and beyond—she was an absolute star!

DFS Furniture - Shrewsbury からの回答
Very good went straight in and brought my sofa Very helpful and good service 👍

DFS Furniture - Shrewsbury からの回答
John was really pleasant and helpful.He explained everything in detail and I was really happy

DFS Furniture - Shrewsbury からの回答
Great Service ,helpful staff everything explained fully .

DFS Furniture - Shrewsbury からの回答
Very good experience. Jon provided a first class service. He had a good knowledge of the product and services provided by DFS.

DFS Furniture - Shrewsbury からの回答
We were/are returning customers to your Shrewsbury store. As replacement furniture isn't something that one buys very often it was good to go directly to a reliable firm we had previous experience of. A warm and postive greeting with help locating reclining settees and chairs. Then we were left to browse with absolutely no pressure selling or indeed someone 'hovering' and making us uneasy. We chose fairly quickly and were then served professionally and clearly. We were assured the furniture we chose would fit through our small doorway as the settee - in particular - dismantled for delivery - a significant relief. We were given a magnificent cappacino - much better than some high street cafes!
I am sorry I cannot remember the lady's name who so kindly helped us and made the experience a joy and not mundane.

DFS Furniture - Shrewsbury からの回答
Great, friendly service from Helen who advised on all options without pressurising or rushing us. We can’t comment on the delivery or product yet but if it’s the same level as what we had in-store then this will be a 100% great experience

DFS Furniture - Shrewsbury からの回答
Very polite and talked us through everything very clearly, very pleased

DFS Furniture - Shrewsbury からの回答
Helen at Shrewsbury was very friendly and helpful, listened to our needs and advised us accordingly, no pushy sales tactics, just listened and advised with a smile on her face. She's a credit to the company.

DFS Furniture - Shrewsbury からの回答
Helpful and friendly member of staff helped us with our order.

DFS Furniture - Shrewsbury からの回答

DFS Furniture - Shrewsbury からの回答
Helen in the shrewsbury store was really helpful, explained all options available and was patient whilst we made the right choice.

DFS Furniture - Shrewsbury からの回答
Ella was so helpful with the selection process. her technical knowledge of the product range was most helpful in guiding us to the perfect solution for our needs. A very refreshing experience.

DFS Furniture - Shrewsbury からの回答
Ellie was extremely helpful and accommodating.
Helped in every way she could.
Great service thank you.

DFS Furniture - Shrewsbury からの回答
George was really helpful without being pushy. He gave good advice and used his knowledge to help us to a final choice.

DFS Furniture - Shrewsbury からの回答
Visited the Shrewsbury store to purchase some furniture for our son, Stuart (in his pink polo, apparently we share a love all of polo’s of all colours) was our first point of contact, he discussed some options with us as we were a little undecided on colour/style etc. Once we had decided on the preferred sofa of choice we were then dealt with by Ella, she was great, very humorous and guided us through the whole payment process really well (no pressure selling, just very informative). Very relaxed purchase and it was actually quite enjoyable.

DFS Furniture - Shrewsbury からの回答
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