Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere
企業が回答しました
They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... もっと見る
企業が回答しました
Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, 英国
- 0333 999 9785
4.8
優良
5262件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience with DFS
Great experience with DFS! Delivery was quick, and the customer care team was very helpful and patient in answering all my questions. The sofa itself is super soft, comfortable, and exactly what we were looking for. Highly recommend!
2026年7月27日
DFS Furniture - Slough からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Excellent service by Darren 👍🏻👍🏻 Polite, good sense of humour and cooperative
Honest helpful and constructive
2026年8月3日
DFS Furniture - Slough からの回答
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Slough からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The customer sales advisor Tania was…
The customer sales advisor Tania was very knowledgeable and helpful, she also showed patience.
2026年8月3日
DFS Furniture - Slough からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Straight away refused even with great…
Straight away refused even with great score and good gross house hold income. Order number is: 48Z4I7693
2026年8月2日
自発的なレビュー
DFS Furniture - Slough からの回答
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service by Faisal
Excellent customer service by Faisal. Talked through everything and showed patience whilst we decided.
2026年8月2日
DFS Furniture - Slough からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Buying two armchairs
The service was excellent
The sales person was very helpful talked me through everything and doubled checked with me to make sure I was happy with my order
2026年8月2日
DFS Furniture - Slough からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great Service from the start .Patient…
Great Service from the start .Patient and very knowledgeable in regards to the products
Walked up through various options until we found the right sofa :)
2026年8月1日
DFS Furniture - Slough からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very pleased to meet with sales person…
Very pleased to meet with sales person and really good experience
2026年8月1日
DFS Furniture - Slough からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ahmed was very helpful
Ahmed was very helpful, nice and knowledgeable on the sofa’s we purchased
2026年8月1日
DFS Furniture - Slough からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Entering your store my son & I received…
Entering your store my son & I received a very warm welcome & the assistant showed me to the item I was going to purchase, showed me the colours of which I chose a different one, went through a few things with me & the item was ordered for me.
I must say he was certainly professional, friendly with a good knowledge.
2026年8月1日
DFS Furniture - Slough からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Customer care
2026年7月25日
DFS Furniture - Slough からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Slough からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Slough からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Alan was a brilliant salesman
Alan was a brilliant salesman, very much customer oriented and helpful. Really good customer service care.
2026年7月30日
DFS Furniture - Slough からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just such a lovely guy who went through…
Just such a lovely guy who went through everything with us at your slough branch Hamid just so informative and helpful couldn’t get better than that . Thank you.
2026年7月29日
DFS Furniture - Slough からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
It was great experience the customer…
It was great experience the customer service was up to the mark the person who sold us the sofa was patient.
2026年7月29日
DFS Furniture - Slough からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Muhammad was v helpful and explained…
Muhammad was v helpful and explained everything we needed to know . A very pleasant visit to your store .
2026年7月28日
DFS Furniture - Slough からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The assistant was most helpfull did not…
The assistant was most helpfull did not rush me explained all the ins and outs.I found him to be most pleasant and knowledgeable .
2026年7月28日
DFS Furniture - Slough からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Slough からの回答
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
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