We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... もっと見る
企業が回答しました
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... もっと見る
企業が回答しました
Staff were amazing, came over straight away to see if we needed help, he was really chatty and knowledgeable about the sofa i was interested in and very lovely and helpful guy
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Speke Road, L24 8QB, Liverpool, 英国
- 0333 999 9794
4.9
優良
3387件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Speke からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Chloe was great
Chloe was great. Friendly and helpful. She was clear on expectations etc staff and service great they also didn’t jump on you and let you browse which is great
2026年5月2日
DFS Furniture - Speke からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Speke からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
great service plenty of good advice regarding size sofa for your room
Susan was really helpful giving mum lots of good advice whilst choosing her sofa from DFS
she was really friendly and very professional, and gave us plenty of time to choose the right sofa
2026年4月28日
DFS Furniture - Speke からの回答
Good afternoon Lorraine,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service and experience
All over my experience was brilliant , very knowledgeable staff , very helpful in explaining everything, thank you
2026年4月29日
DFS Furniture - Speke からの回答
Good afternoon Martin,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly patient and helpful staff.
Friendly patient and helpful staff.
Good quality furniture.
Lovely surroundings.
2026年4月28日
DFS Furniture - Speke からの回答
Good morning Hilary,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The staff Gwere really helpful without…
The staff were really helpful without pressurising you ,everything was explained they are a credit to DFS Speke,we left happy and satisfied with our purchase
2026年4月26日
DFS Furniture - Speke からの回答
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
The lady was so amazing
The lady was so amazing, she is very good marketer. Very professional and friendly
2026年4月25日
DFS Furniture - Speke からの回答
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Highly recommend
It was our first time buying a couch for my partner and I’s first place together and Darren made the experience so easy and relaxed and made sure to not add any stress. Would 10/10 recommend.
2026年4月20日
DFS Furniture - Speke からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Speke からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Brilliant advice and customer service…
Brilliant advice and customer service from Darren at Speke. Thank you x
2026年4月21日
DFS Furniture - Speke からの回答
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Speke からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The lady who helped us with our order
The lady who helped us with our order, she was very helpful.
2026年4月12日
DFS Furniture - Speke からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Fab thanks
I knew which sofa I wanted, so I was just going to browse and sit to make sure. I made my mind up to get the sofa there and then seeing the 0%APR for the 4 years.
The staff at speke all said hi when they seen me and was welcoming. I managed to get a member of the team pretty quick. Hos name was Callum . He was polite and to the point, on noticing my son was making it a little hard for me to talk, he offered to send him to sit on the electronic sofas, which he did. Made everything so much easier to speak and get the sofa ordered. Cal also took me through the agreement and no hidden costs, and the costs what would be added which is great. Even spoke to reassure me there was one sofa on order after noticing on the app there was two.
2026年4月19日
DFS Furniture - Speke からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Speke からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Speke からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Helpful store assistant who gave us…
Helpful store assistant who gave us time to make a decision before making the purchase.
2026年4月18日
DFS Furniture - Speke からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Micheal who looked after us was great
Micheal who looked after us was great
Very professional and explained everything great
2026年4月18日
DFS Furniture - Speke からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Speke からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Speke からの回答
Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Kind Regards,
Vanessa
DFS Customer Support
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