We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... もっと見る
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Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... もっと見る
企業が回答しました
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Speke Road, L24 8QB, Liverpool, 英国
- 0333 999 9794
4.9
優良
3389件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Speke からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Speke からの回答
Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Kind Regards,
Vanessa
DFS Customer Support
Susan was so helpful and was able to…
Susan was so helpful and was able to really help me picture my living room. Was an excellent service.
2026年4月14日
DFS Furniture - Speke からの回答
Good morning,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Excellent Service
Tony was very helpful and informative explaining the materials in the suite we were interested in and provided purchase options for an informed decision. Very relaxed shopping experiece.
2026年4月13日
DFS Furniture - Speke からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Speke からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Speke からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Speke からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Sofa purchase
We were helped with our purchase by a lady called Sue. Sue was great in explaining everything to us , with a sofa purchase you want to get all the details right. Being able to take out an interest free agreement was also a great help to spread the cost. Would recommend DFS.
2026年4月12日
DFS Furniture - Speke からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Speke からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Speke からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Good customer service
2026年4月11日
DFS Furniture - Speke からの回答
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Vanessa
DFS Customer Support
Michael was amazing from start to…
Michael was amazing from start to finish and really knew his stuff about the products and what would work best for us.
2026年4月10日
DFS Furniture - Speke からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Speke DFS - BRILLIANT!!!
We went in today looking for a sofa but also really liked looking at the beds and kitchen furniture as well.
The layout of the store was large, with a lot of choice but it was not too cluttered, which was great.
When it came to the sofa, we asked Tony (the manager) for help and he was absolutely BRILLIANT!
He was in the office to begin with but was happy to stop and help us.
When we needed time to discuss, Tony gave us space and ended up dealing with a few other customers and I could see that he did brilliantly with all of them.
When we got back to him, there was no hard sell but he made me, my wife and two kids feel really at ease all the way through.
When we needed information, suggestions and help he was brilliant, not pushy but really knowledgeable and helpful.
We knew what we wanted and he helped us get it sorted, telling us about the different ways we could make it affordable for us.
I normally do not leave reviews but the store was brilliant and Tony was so good that he absolutely deserved a mention - KEEP UP THE GOOD WORK!!!
Oder 56Y4H9466
2026年4月10日
DFS Furniture - Speke からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very professional and very informative
2026年4月10日
DFS Furniture - Speke からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
DFS Furniture - Speke からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Fabulous service by Tony DFS speke
Fabulous service by Tony DFS speke, really helpful and thorough
2026年4月2日
DFS Furniture - Speke からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Speke からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Darren
He was very friendly and approachable. He explained everything very clearly. Thanks for a good experience.
2026年4月7日
DFS Furniture - Speke からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The staff were great and walked us…
The staff were great and walked us through every step. Felt really looked after and it was very straight forward
2026年4月7日
DFS Furniture - Speke からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Speke からの回答
Good morning Darren,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
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