Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... もっと見る
企業が回答しました
No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... もっと見る
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, 英国
- 0333 999 9845
4.9
優良
8807件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful
Staff very helpful - even made us a drink!! Cannot fault the service - well done DFS 👍👍
2026年8月15日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Super efficient friendly staff
Super efficient friendly staff. Everything was explained clearly
2026年8月8日
DFS Furniture - Stockton からの回答
Hello Brenda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Stockton からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Stockton からの回答
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Helpful polite took time to explain…
Helpful polite took time to explain things gave us time to talk things over try different ones picked which l sutes us
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Stockton からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Stockton からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Stockton からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service will be back in the near…
Great service will be back in the near future Thank you great staff
2026年8月2日
DFS Furniture - Stockton からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Patsy
Happy with my experience after visiting DFS store today. Salesman Dale was very informative and efficient I couldn't fault him!
Looking forward to receiving my purchases.
2026年8月14日
DFS Furniture - Stockton からの回答
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Dale met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Stockton からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Received excellent service from DFS…
Received excellent service from DFS Teesside park today. The salesman was friendly polite and knowledgeable.
2026年8月14日
DFS Furniture - Stockton からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from Brandon…
Excellent customer service from Brandon he even stayed after his shift end to help us decide which sofa to buy.
2026年8月14日
DFS Furniture - Stockton からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
I visited twice and spoke with both…
I visited twice and spoke with both Annabel and Lucy. Both were warm, friendly and knowledgeable, gave me good advice and helped me choose the sofa that was right for me. Thank you very much!
2026年8月6日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly and enjoyable experience
Enjoyable experience. Michael was friendly, patient and supportive, and had a genuine warmth and was very helpful. He gave me space to make decisions in my own time without imposing or pressurising, stepping back at times to allow me room to think about my choices.
2026年8月13日
DFS Furniture - Stockton からの回答
Hello Sara,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Stockton からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The sales man had fantastic knowledge
The sales man had fantastic knowledge, we told what we were after he took us straight to a couch and it was perfect. Made whole experience so easy
Thank you
2026年8月6日
DFS Furniture - Stockton からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Dale was fantastic
Dale was fantastic, so polite, we went in with a certain sofa in mind and that’s exactly what we ordered. Customer service was second to none even with the internet glitch in the heat. Recommend so highly
2026年8月13日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very good service from DFS at Stockton.
Very good service from DFS at Stockton.
Very helpful and explained the differences between the type of leather and style of the sofa.
2026年8月12日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
DFS Furniture - Stockton からの回答
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
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