DFS Furniture - Stockton レビュー 

8,815
TrustScore 5段階評価の5

4.9

4 Middlesbrough Road, Park Avenue, TS177BT Thornaby, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... もっと見る

企業が回答しました

5つ星のうち5の評価

(Hope I'm spelling this right) but Atik really stood out to us he wasnt at all pushy, just the perfect amount of helpful, which is rare in a furniture store! He was great with our toddler and was so f... もっと見る

企業が回答しました

5つ星のうち5の評価

All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... もっと見る

企業が回答しました

5つ星のうち5の評価

No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • 4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, 英国

  • 0333 999 9845

4.9

優良

TrustScore 5段階評価の5

8815件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(8,815)

過去12か月のレビュー数: 101,274

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Toni was so helpful

Toni was so helpful. Ordered exactly what we needed in our sofa. So grateful

2026年8月8日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Greeted at the door

Greeted at the door. Ravanelli was really helpful and explained everything to us in detail and care. Great customer service.

2026年8月8日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Left us to look round then was very…

Left us to look round then was very helpful when we wanted to know more

2026年8月8日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Really exceptional service from Micheal…

Really exceptional service from Micheal today - made my purchase stress-free and everything was explained perfectly!
Thank you so much!

2026年8月8日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Amazing experience

Amazing experience, very helpful, very professional and friendly. 100% recommened

2026年8月8日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great team thanks

Great team thanks

2026年8月6日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Lovely service from Lucy

Lovely service from Lucy. Very thorough and friendly. Showed good knowledge of the products.

2026年8月6日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for sharing your great review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Fantastic Customer Service from Ateeq…

Fantastic Customer Service from Ateeq at DFS Stockton. Very welcoming and relaxed atmosphere to browse. Not pressurised by staff whilst browsing but Ateeq was on hand when we asked for assistance. All staff very pleasant but Ateeq in particular stood out to us as a very knowledgeable, approachable, friendly person happy in his job. He took the time to explain everything thoroughly and guided us through our purchase skilfully. A pleasure doing business.

2026年8月6日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Atiq was our customer service…

Atiq was our customer service representative today. He was very helpful and cooperative. He understood what we needed and guided us to the best. Whole shopping experience was really good.

2026年8月6日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Great staff

The staff were very knowledgeable and friendly. Michael in particular was extremely helpful, therecwas no 'hard sell' and he was genuinely interested in what we wanted, gave us plenty of time to try out all the sofas and also suggested suitable alternative options for us to consider. Thank you so much to all the DFS team we spoke to during our visits to your Stockton store.

2026年8月5日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Karl was knowledgeable and attentive

Karl was knowledgeable and attentive. 5 star! Great coffee too!

2026年8月5日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello Jacky,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Everything was perfect.

Everything was perfect.
My partner and her Mam had viewed the sofa set the day before and had spoken to the staff that dealt with my order.

2026年7月28日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Claire was exceptionally helpful and…

Claire was exceptionally helpful and patience I supporting us in what we were looking for and what would actually work .

2026年8月5日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

I can’t remember the gentleman’s name…

I can’t remember the gentleman’s name that helped us but he was super friendly and very helpful. He recognised me from the day before when I had been in the shop and helped me pick and finalise my sofa. Great experience and service

2026年8月3日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

This is our 2nd time buying from DFS

This is our 2nd time buying from DFS , the service we received was excellent, the member of staff who helped us ,he was so helpful & knowledgeable he gave us lots of helpful tips to keep sofas pristine.

2026年8月3日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Good value deal

Good value deal on a : seater + 2 seater sofa bundle. Happy with the sales service from Carl.

2026年8月3日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

We entered the shop after a couple…

We entered the shop after a couple minutes we were approached by Warren and asked us if we needed help. We told him what we were looking for a shown us where to find the bed. After couple minutes of looking around Warren came over to us We asked him a few questions to which Warren provided the information we tested the beds and had a chat with Warren He was very knowledgeable we agreed on a mattress. Warren completed the sale with professionalism We had a friendly chat about life. What a gentleman he was A credit to DFS. Thank you Warren.

2026年8月3日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

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