Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
(Hope I'm spelling this right) but Atik really stood out to us he wasnt at all pushy, just the perfect amount of helpful, which is rare in a furniture store! He was great with our toddler and was so f... もっと見る
企業が回答しました
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... もっと見る
企業が回答しました
No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, 英国
- 0333 999 9845
4.9
優良
8815件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Polite staff who dealt with the sale…
Polite staff who dealt with the sale cant remember the name could be Warren.
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
Great experience, Lucy was very helpful and ensured she answered all my questions
2026年8月2日
DFS Furniture - Stockton からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Stockton からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Seen what I wanted online the…
Seen what I wanted online the assistants were so helpful and although I couldn’t get the couch I wanted (room not big enough) the adapted the sofa in a way so I could still get what I wanted, all staff extremely friendly and welcoming.
2026年8月9日
DFS Furniture - Stockton からの回答
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Stockton からの回答
Hello Lauren,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
could not of found a happier and most…
could not of found a happier and most helpful person in the store and all while i lay down in comfort
2026年8月9日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Dale definitely 10/10 exactly pained…
Dale definitely 10/10 exactly pained everything and helped with my sizes and listened to what I needed comfort and style , no pressure at all , ordered my lovely sofa set can’t wait to receive it , professional from start to finish , well recommended
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Delightful young lady
The young lady that delt with our purchase was fantastic, she was so helpful. It was a delight to be served by her. The rest of the staff on duty were also so helpful.
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
A good experience
The member of staff was very helpful, attentive but not pushy. I was given useful information on buying suitable furniture to fit my living room. Everything was explained very clearly and was double checked to make sure I was happy with my order.
2026年8月7日
DFS Furniture - Stockton からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
10/10 service from start to finsh
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I went into DFS Teesside park today and…
I went into DFS Teesside park today and purchase a sofa bundle and a rug and the lady who dealt with me was fabulous very friendly and helpful. Made me feel very comfortable and explained everything thoroughly. Got me a great deal. Would highly recommend I am a very happy customer
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Our current sofa we got from this…
Our current sofa we got from this branch has lasted us 10 years, we decided to come back to upgrade and received help from Warren, he was a great help, super friendly and knowledgable. Would be back again.
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Toni was so helpful
Toni was so helpful. Ordered exactly what we needed in our sofa. So grateful
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door
Greeted at the door. Ravanelli was really helpful and explained everything to us in detail and care. Great customer service.
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Left us to look round then was very…
Left us to look round then was very helpful when we wanted to know more
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Really exceptional service from Micheal…
Really exceptional service from Micheal today - made my purchase stress-free and everything was explained perfectly!
Thank you so much!
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Amazing experience
Amazing experience, very helpful, very professional and friendly. 100% recommened
2026年8月8日
DFS Furniture - Stockton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Stockton からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Lovely service from Lucy
Lovely service from Lucy. Very thorough and friendly. Showed good knowledge of the products.
2026年8月6日
DFS Furniture - Stockton からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
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