From the moment we walked into the Sunderland store all the staff were friendly, however I must mention how amazing Emma was. From start to finish she was patient, attentive, very knowledgeable and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have bought many items from DFS over the years. It remains our favourite furniture store. Staff at the Sunderland store are friendly and accommodating. We have been served by Diallo a couple of... もっと見る
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The staff at DFS are amazing! We had been to another branch to look at sofas then came back to Sunderland with our full order prepared and Lauren was incredibly friendly and helpful! We actually manag... もっと見る
企業が回答しました
We made our purchase at the Sunderland store and were helped by a staff member called Emma. She helped us finalise our choice and provided guidance on long term care of the sofa, taking into account a... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
3 Hylton Grange, SR5 3HR, Sunderland, 英国
- 0333 999 9762
4.9
優良
8233件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service was very very good
Service was very very good, staff so helpful .
Always use this store
2026年8月10日
DFS Furniture - Sunderland からの回答
Hello karen,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello Natalie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Sunderland からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The sales man was very helpful and…
The sales man was very helpful and pleasant and went of his way to be helpful
2026年8月10日
DFS Furniture - Sunderland からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great store great help
We’ve went in store over the weekend and Sophie and Emma were both really helpful! Sophie sent us a bunch of information so we had everything in email for us to go away and make a decision on what set up we wanted and Emma was great the next day when we came back. She put through the order and both of them explained everything really well and clearly to us. They were both lovely and really patient with us making our mind up. Thank you both!!
2026年8月9日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The sales man had a great deal of…knowledge
The sales man had a great deal of knowledge and was understanding and very helpful as we explained what we needed in a settee regarding staying clean around young children and what was the best material
2026年8月9日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and got a bed at…
Very helpful and got a bed at discounted price many thanks for your help
2026年8月9日
DFS Furniture - Sunderland からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The atmosphere was very relaxed
The atmosphere was very relaxed. We were welcomed by a cheerful member of staff and allowed to browse furniture without alot of interruption. When we decided what we would like to purchase we sought out a very helpful member of staff who put us in contact with the very helpful sales assistant Cadence who talked us through everything and was very thorough.
2026年8月9日
DFS Furniture - Sunderland からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
The young girl was very helpful and…
The young girl was very helpful and explained everything we needed to know
2026年8月8日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Awesome customer service
Diallo (sorry if incorrect spelling) was helpful, he went through everything from care cover to enough space for the delivery. No pushy and asked questions about my family.
2026年8月8日
DFS Furniture - Sunderland からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
great service
we were served by a lovely member of staff who was very helpful in finding the satee that we needed and went through all the paper work with ease.
2026年8月8日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello Lesley,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent staff 10 out of 10
2026年8月7日
DFS Furniture - Sunderland からの回答
Hello Emma,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Emma looked after us today while we…
Emma looked after us today while we were buying the sofas. She was so nice and made the experience great. Such a nice lady, really pleased with what we bought.
2026年8月7日
DFS Furniture - Sunderland からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Emma met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
From start to finish the experience was…
From start to finish the experience was great no pressure just help when I needed it and very professional.
2026年8月7日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
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