From the moment we walked into the Sunderland store all the staff were friendly, however I must mention how amazing Emma was. From start to finish she was patient, attentive, very knowledgeable and... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We have bought many items from DFS over the years. It remains our favourite furniture store. Staff at the Sunderland store are friendly and accommodating. We have been served by Diallo a couple of... もっと見る
企業が回答しました
The staff at DFS are amazing! We had been to another branch to look at sofas then came back to Sunderland with our full order prepared and Lauren was incredibly friendly and helpful! We actually manag... もっと見る
企業が回答しました
We made our purchase at the Sunderland store and were helped by a staff member called Emma. She helped us finalise our choice and provided guidance on long term care of the sofa, taking into account a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
3 Hylton Grange, SR5 3HR, Sunderland, 英国
- 0333 999 9762
4.9
優良
8228件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff were first class very helpfull
2026年8月14日
DFS Furniture - Sunderland からの回答
Hello Frank,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Really helpful couldn’t fault the staff
2026年8月13日
DFS Furniture - Sunderland からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Successful Experience.
Excellent service by helpful efficient and knowledgeable sale staff...no pressure just a smooth professional experience.
2026年8月4日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
We were attended to by by Sophie he young sales…
We were attended to by The young sales lady called Sophie, she guided us through the process and helped us make our choices effortlessly, and she was really pleasant always smiling, and the complete experience was so easy, so a big thank you to Sophie.
2026年8月13日
DFS Furniture - Sunderland からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Dawn was the best Amazing service from start to finish…
Amazing service from start to finish Dawn was amazing no pressure at all so honest thank you so much
2026年7月30日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great service
2026年8月13日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Warm reception received from the…
Warm reception received from the attendance that day was fantastic
Easy financial payment and the details were fantastic
2026年8月5日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Perfect member of staff was so…
Perfect memeber of staff was so friendly, attentive and very helpful
2026年8月12日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Well done dfs the sales person who…
Well done dfs the sales person who helped us today was very helpful and informative , without being overbearing, she listened to what we required and informed us of all the different options available to us on purchasing our order, we felt comfortable and happy that we left the store with exactly what we wanted, well done brilliant service
2026年8月12日
DFS Furniture - Sunderland からの回答
Hello Denise,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Good service but no company uniform
Good service but no company uniform, could do with a better look
2026年8月12日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for your positive review.
Kind regards
Holly M
DFS Customer Support
Kind staff
Very kind and helpful staff. Came in and the staff who helped made the experience. Answered all questions and talked me through many options making me finalise my choice.
2026年8月12日
DFS Furniture - Sunderland からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Sunderland からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Buying a new sofa Kadence was very helpful in store ,no…
Kadence was very helpful in store ,no pressure sales,everything explained and discussed.
Could not have been more helpful
2026年8月11日
DFS Furniture - Sunderland からの回答
Hello Philip,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Neil was very helpful today in helping…
Neil was very helpful today in helping me choose new sofa & bed
2026年8月11日
DFS Furniture - Sunderland からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Just the right amount of support
Just the right amount of support. Not pushy but informative and knowledgeable support from Cadence and now I’m excitedly awaiting my sofa.
2026年8月10日
DFS Furniture - Sunderland からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Service was very very good
Service was very very good, staff so helpful .
Always use this store
2026年8月10日
DFS Furniture - Sunderland からの回答
Hello karen,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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