We had such a lovely experience at DFS Swansea yesterday and wanted to give a special mention to Hannah, who was an absolute pleasure to deal with. She was warm, friendly and really personable, and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We had been in the Swansea store on several occasions trying to decide on a new sofa. The staff are always friendly and helpful, even though we were often there near closing times! No pushy sales p... もっと見る
企業が回答しました
Knowledge of the salesman, Nathan was second to none. He was incredibly helpful and provided us with a full breakdown of the available options and nothing was too much for him.
企業が回答しました
Came and looked on another visit to see what you had to offer. Offered assistance but declined as want to look and see wothout hassle and was left to it and not hoovered around. Came in yesterday to... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, 英国
- 0333 999 9795
4.9
優良
3508件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hanna was really professional and…
Hanna was really professional and knowledgeable her advice helped me choose the perfect sofa. A very pleasant experience I highly recommend this store.
Thank you
2026年7月2日
DFS Furniture - Swansea からの回答
Hello Mike,
We are really grateful for your kind words and for sharing your experience in our store with Hanna. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Swansea からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Swansea からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent experience allowed to walk…
Excellent experience allowed to walk around and chose then quickly delt with when we were ready. Did not feel rushed or pressured in any way.Dave was professionalism personified
2026年7月1日
DFS Furniture - Swansea からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Agent was amazing
Staff and Barbara who saw to us was amazing, excellent customer service and went through the whole process step by step and in great detail making it easy to understand and make a purchase with ease.
2026年6月28日
DFS Furniture - Swansea からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Swansea からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Swansea からの回答
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Swansea からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Swansea からの回答
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Swansea からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I like the no pester/bother approach
I like the no pester/bother approach by Nathan. He was very friendly and knowledgeable about the sofas. A credit to DFS.
2026年6月23日
DFS Furniture - Swansea からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Swansea からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Swansea からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Swansea からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Swansea からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Myself and my husband had a fantastic…
Myself and my husband had a fantastic experience at DFS Swansea thanks to the sales lady who assisted us. She was friendly, professional, and extremely knowledgeable about the products. She took the time to listen to what we was looking for, answered all my questions, and helped me find the perfect furniture without any pressure.
Her customer service was outstanding from start to finish, making the whole process easy and enjoyable. It's rare to receive such attentive and genuine service these days. She is a real credit to DFS, and I would highly recommend visiting the Swansea store because of the excellent support I received.
2026年6月20日
DFS Furniture - Swansea からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Merrill though I may be misspelling her name
The member of staff, dealing with me, was Merrill. I found her absolutely charming and helpful. I just wish that everyone I come in contact with could be as knowledgeable and friendly. She was a credit to your store.
2026年6月19日
DFS Furniture - Swansea からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Person selling sofas I just was really…
Person selling sofas I just was really really good and he really helped to decide what we wanted and explain the finance really well.
2026年6月16日
DFS Furniture - Swansea からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Swansea からの回答
Hello Mandy,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Nathan was incredibly helpful
Nathan was incredibly helpful. I had seen a sofa online which I really wanted but unfortunately it was not in the store to view. Nathan took the time to explain the measurements, went to look for the colour sash and went through everything with me. Really really helpful, thank you Nathan
2026年6月14日
DFS Furniture - Swansea からの回答
Good Morning,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Nathan gave you all the information you needed and met all of your expectations.
Kind Regards,
Jordan
DFS Customer Support
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