DFS Furniture - Taunton レビュー 

4,531
TrustScore 5段階評価の5

4.9

Toneway, TA1 2BB Taunton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Lovely warm reception from Kyle when entering the store. We were then left to browse the stock in our own time. Once we'd decided to go ahead with the purchase, Kyle was on hand to answer our question... もっと見る

企業が回答しました

5つ星のうち5の評価

As I said in the previous review the person who dealt with us was lovely, didn’t pressure us at all. When we finally decided to buy our sofa which was shop display he went off to get the agreement to... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited DFS Taunton to buy a Soda Bed. Spoke to Alan on this occasion who could not have been more helpful a true credit to the team at Taunton. Very relaxed and informative and went through every asp... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent advice and overall service in the Taunton store. Easy to talk to sales people, not pushy. Very helpful, moving furniture around for us. Recommended a nice place for lunch… Great complimentar... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

4531件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,531)

過去12か月のレビュー数: 100,311

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Sean was very patient & helpfull…

Sean was very patient & helpfull without being pushy

2026年7月23日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Kyle was great,knowledge professional…

Kyle was great,knowledge professional and kind. It was a really positive experience. Thank you.

2026年7月22日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Good info and quick set up

Good info and quick set up

2026年7月22日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Excellent customer service

Excellent customer service, nothing was too much trouble. Salesman was informative, honest and was focused on us as customers.

2026年7月20日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello Charley,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Helpful

Helpful, informative, really useful to be able to borrow swatches for a small refundable deposit.

2026年7月19日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Taunton showroom- Great!

Excellent advice and overall service in the Taunton store. Easy to talk to sales people, not pushy. Very helpful, moving furniture around for us. Recommended a nice place for lunch… Great complimentary coffee in store too!

2026年7月19日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち1の評価

They convinced me to buy a sofa in…

They convinced me to buy a sofa in store in the colour i didnt see.Sean made sure i buy it with them inside the store knowing i was not sure of the colour.When it arrived the colour was not good.I went to furniture village for advise and they said if sofas are bought online you can return them without high fees which i didnt know and i went to dfs i told them what furniture village said and Sean and Mark who is the manager said its none of their business and they are not obliged to give customers that information and that if i don't like the sofas i have to pay £ 820 for them to take them back .I pleaded with them and no mercy.Im a single mum and they took all my savings.I wouldn't advise to buy from these people ,no empathy whatsoever.

2026年6月13日
自発的なレビュー
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Good morning,

Thank you for sharing your feedback with us, we are sorry to hear you are unhappy with the product you have received. As we are unable to showcase every colour available in-store we do have sample books available which display all colours and fabrics for available ranges. It is also discussed upon purchase that orders cannot be cancelled or changed once placed unless a fault is present with the item. If you wish to discuss this further please contact the team on 0333 9999 777.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Came in this morning to have a look at…

Came in this morning to have a look at some sofas Alan showed us round some latest recliner sofas showed us how they work and connect upto Bluetooth very helpful fantastic service

2026年7月18日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Lawrence was very helpful and provided…

Lawrence was very helpful and provided great customer service. This was our third visit to DFS and this time we knew what sofa we would be purchasing.

2026年7月18日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Lovely warm reception from Kyle when…

Lovely warm reception from Kyle when entering the store. We were then left to browse the stock in our own time. Once we'd decided to go ahead with the purchase, Kyle was on hand to answer our questions and provided useful information about the product we'd chosen. The sale was handled in a professional manner whilst keeping the transaction jovial. A very pleasant experience and looking forward to our delivery.

2026年7月18日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち4の評価

Had a good experience

Had a good experience

2026年7月11日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Very good service no pressure and was a…

Very good service no pressure and was a very nice salesman who gave me all my options and explained all the offers

2026年7月17日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very happy with all aspects of my…

Very happy with all aspects of my purchase. The store the salesman was very informative and helpful without being too pushy. Good early delivery. Very pleased I have two lovely sofas.

2026年7月3日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello Jane,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The sales man was excellent

The sales man was excellent

2026年7月14日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello Keith,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

We had a fantastic experience shopping…

We had a fantastic experience shopping here. The salesperson was incredibly friendly, welcoming, and patient. They took the time to help us choose the perfect sofa and offered us a great deal at a very good price. The whole experience was relaxed, professional, and completely pressure-free, which made us feel comfortable from start to finish. We’re very happy with our purchase and would highly recommend this store to anyone looking for excellent customer service and quality furniture. Thank you!

2026年7月13日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

As I said in the previous review the…

As I said in the previous review the person who dealt with us was lovely, didn’t pressure us at all. When we finally decided to buy our sofa which was shop display he went off to get the agreement to find it had been sold already online a few hrs before, undeterred he then rang around all stores until he found the identical settee which happen to be the same price. Outstanding customer service thank you

2026年7月5日
DFS Furniture - Taunton ロゴ

DFS Furniture - Taunton からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報