I visited the Taunton shop today with my partner and 2 young children. The minute we walked through the door we were greeted by a member of the DSF team, his name was Sean. Sean was brilliant from tha... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... もっと見る
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Alice was very helpful without being too forceful or off putting! She was very informing, allowed us to roam the store and made the whole process very smooth & enjoyable! We’re very excited to receive... もっと見る
企業が回答しました
Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Toneway, TA1 2BB, Taunton, 英国
- 0333 999 9802
4.9
優良
4626件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Taunton からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Staff were really helpful
Staff were really helpful, didn’t at any point feel rushed or pressured but they were always on hand to answer questions. Nice easy sales experience. Great customer service!
2026年8月8日
DFS Furniture - Taunton からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Good quality sofas
Good quality sofas, value for money and speedy delivery. With staff being friendly and helpful . Thank You.
2026年7月31日
DFS Furniture - Taunton からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Taunton からの回答
Hello Claire,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Alan was so helpful and a credit to DFS…
Alan was so helpful and a credit to DFS I had great service and he explained everything really well thank you it was a pleasure to purchase my new sofa
2026年8月7日
DFS Furniture - Taunton からの回答
Hello Judith,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The person I saw at Dfs was very…
The person I saw at Dfs was very helpful and gave me all the information I needed to know
2026年8月7日
DFS Furniture - Taunton からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Taunton からの回答
Hello Glenn,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
professional and nice staff
professional and nice staff, even though I confused him with my questions until I decided,
2026年8月4日
DFS Furniture - Taunton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service!
We were greeted by a very helpful member of staff who made the transaction very easy and pleasant
2026年7月28日
DFS Furniture - Taunton からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Lawrence was professional
Lawrence was professional, polite & informative. He wasn’t pushy at all which we appreciated. Great customer service.
2026年8月4日
DFS Furniture - Taunton からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Alice was so nice very professional and…
Alice was so nice very professional and exceeded above to make us comfortable and happy with are purchase,would definitely recommend Taunton DFS to friends and family.
2026年8月1日
DFS Furniture - Taunton からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Taunton からの回答
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sean
Sean, our sales person was extremely polite and friendly. Not pushy, which is a pet hate of mine. Very informative in explaining to us everything in detail.
2026年8月2日
DFS Furniture - Taunton からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Informative Sales Person
The shop is well laid out. We kind of knew what we wanted but still enjoyed looking at the other options. Lawrence (sales person) was there when we needed him and answered all questions we had regarding the product. Very good shopping experience.
2026年8月1日
DFS Furniture - Taunton からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lawrence.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Taunton からの回答
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Plenty of choice, speedy service
There was a lot of choice in style and then once we had selected a style, there was a good options of fabrics and colours. Lawrence was helpful and because we were not doing the interest free credit, ordering was quick and simple. Look forward to receiving my sofas.
2026年8月1日
DFS Furniture - Taunton からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Prompt attention and service given with…
Prompt attention and service given with good advice.
Thanks
Mala
2026年8月1日
DFS Furniture - Taunton からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Lawrence was awesome
Lawrence was awesome, not too pushy. Very friendly and explained everything. Asked if we needed to know anything else but he had answered everything. He's a credit to the Taunton branch.
2026年7月31日
DFS Furniture - Taunton からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Took my money but then cancelled my…
Took my money but then cancelled my order. I’m still waiting for my refund. Quick enough to take money very slow in putting it back. Would not recommend this site.
2026年7月30日
DFS Furniture - Taunton からの回答
Good afternoon Mitchell,
Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not. This decision is not made by DFS and we offer our sincere apologies if you are disappointed with the decision made. As with any retailer, refunds can take up to 10 working days to be received once raised.
Kind Regards,
Holly M
DFS Customer Support
Customer service was outstanding
Customer service was outstanding. I also liked the fact there was no hard sell but Sean was very interested in making sure the couch was right for me and my needs.
2026年7月30日
DFS Furniture - Taunton からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
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