DFS Furniture - Torquay レビュー 3,564

TrustScore 5段階評価の5

4.9

Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went to look and buy a new sofa! The two ladies that came to us were so helpful. The last lady who dealt with ys properly and to purchase the sofa was just so helpful, even went and got us coffee (whi... もっと見る

企業が回答しました

5つ星のうち5の評価

Darren was very helpful right from our first visit to DFS, he helped to make sure the sofa we wanted would work in the room. He wasnt pushy and actually advised we dont order the sofa yet as didnt hav... もっと見る

企業が回答しました

5つ星のうち5の評価

Alison at the Torquay branch was one of the nicest, most attentive people we have ever met. There was nothing she wouldnt do to make our visit to DFS an enjoyable and constructive experience. Prtofess... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into DFS Torquay, knew what we wanted and within 30 minutes order was placed after member of staff showed us all details of furniture we picked. Excellent service so well done to Lilly and Darre... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, 英国

  • 0333 999 9848

4.9

優良

TrustScore 5段階評価の5

3564件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Sofas purchase

I visited the store with intention to check colors of the sofa and was going to buy it online afterwards, but lady called Rachel approached as with a very polite attitude and no intimidating approach ,she was just so easy to talk to so we decided to purchase our sofas in store. Very happy with the service received.

2026年5月30日
5つ星のうち5の評価

After visiting the store several times

After visiting the store several times, I encountered various members of the sales team, all provided excellent advice and support throughout the whole process of purchasing new furniture.

2026年5月28日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち4の評価

left alone to look thought staff tried…

left alone to look thought staff tried pushing insurance too much and when i ordered i thought it was 7 days delivery but having to wait 3 weeks not good with a disabled wife having no sofa

2026年5月23日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Good morning Simon,

The delivery time on the Faxon express 3-seater power recliner is 3 weeks, apologies for any confusion caused. If the power recliner chair was purchased on its one this would take 7 days as its a little faster then the 3-seater however, rest assured you will be the first to know once delivery can be arranged.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Easy process

Easy process, quick and very friendly staff.

2026年5月25日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち1の評価

Everything was very good

Everything was very good, thank you very much.

2026年5月24日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

HI Mrs Norris,

Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.

Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great service

Very polite, very professional and helpful, they didn't follow you around and bug you, just left up to make our own decision. PS coffee was great! Our staff member was Billie and she was lovely

2026年5月23日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service. Helpful assistant. Good range of product.

2026年5月21日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Went to look and buy a new sofa

Went to look and buy a new sofa! The two ladies that came to us were so helpful. The last lady who dealt with ys properly and to purchase the sofa was just so helpful, even went and got us coffee (which were the best lattes my father in law and myself had) Willie you were just great, the whole experience with yourself, from showing us the different ranges and fabrics to going through the whole purchase with you was very fast and efficient. So thank you!

2026年5月20日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Alison at the Torquay branch

Alison at the Torquay branch was one of the nicest, most attentive people we have ever met. There was nothing she wouldnt do to make our visit to DFS an enjoyable and constructive experience. Prtofessional, calming, empathetic. Just great.

2026年5月20日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Hello Betty,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alison.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great customer service

The staff member, Mike was incredibly helpful and supportive. He explained each stage of ordering my new sofas. He was polite and professional throughout.

2026年5月19日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Good morning Cheryl,

Thanks for your lovely feedback, we’re glad to hear Mike met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great Staff Easy Process

easy enjoyable process from trying all the sofas, chairs, messing all the pillows up. Looking forward to delivery, thank you for your help fun afternoon.

2026年5月18日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Good morning Debra,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very good service from Darren

Very good service from Darren, with good knowledge and support.

2026年5月18日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Good afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Went into the shop looking for inspiration

I popped into the shop looking for inspiration, greeted by Alison. On wandering around I came across a beautiful sofa and accent chair, and decided to purchase (plus other items). The service provided by Alison was extremely helpful, polite and professional - a great ambassador for the company.
All round, I am more than happy to recommend DFS.

2026年5月15日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Good afternoon Elaine,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alison.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

We came in to the store and was made…

We came in to the store and was made very welcome. A member of staff came up and helped us thought the process of our purchase. She was very friendly and helpful, everything was explained and a clear manner. It was very straightforward.

2026年5月17日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great service

Darren was very helpful right from our first visit to DFS, he helped to make sure the sofa we wanted would work in the room. He wasnt pushy and actually advised we dont order the sofa yet as didnt have a moving date. On our second visit we asked Darren for help again. He spent alot of time with us, moving rugs and coffee tables from around the store so we could see how it would work with our new sofa and nothing was to much trouble. He was very helpful and definitely made our sofa shopping experience alot easier.

2026年5月16日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Went above and beyond nothing was to…

Went above and beyond nothing was to much trouble.

2026年5月6日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Good morning,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

The staff were very helpful in making…

The staff were very helpful in making sure I got the best deal for what I was looking for and explained how to look after the material of my chosen sofa.

2026年5月16日
DFS Furniture - Torquay ロゴ

DFS Furniture - Torquay からの回答

Good morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

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