Great experience in the store today! Duncan was so incredibly helpful and knowledgeable (as well as very patient!) Defo recommend anyone looking for help on a new sofa to head down and chat with the l... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Darren in the Torquay Store was outstanding. He demonstrated the sofa and organised the everything with real professionalism. Store was spotless and all other staff we interacted with were polite and... もっと見る
企業が回答しました
Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... もっと見る
企業が回答しました
I had a really good experience with DFS. The whole process was explained clearly from start to finish, and the staff were very patient, friendly, and happy to answer all of my questions. They took the... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, 英国
- 0333 999 9848
4.9
優良
3648件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Torquay からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
In for a browse, out wirh a suite and 2 tables ordered
Came in today to look for a new suite. Wasnt feeling great as have a shoulder injury so wanted to come in look around and show partner some ideas i had seen and go home. Lily asked if we were ok and we wandered around tried lots of furniture. Then Lily appeared to ask if we needed help on anything, and we did. She was amazing. Not forceful just very friendly smiley and informative. She got us both a much needed coffee. We ended up leaving really happy having chosen a new suite and two tables. Great experience. Thanks Lily
2026年7月12日
DFS Furniture - Torquay からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Torquay からの回答
Hello Joanna,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Helpful staff who made the whole…
Helpful staff who made the whole process really straightforward. Would highly recommend!
2026年7月5日
DFS Furniture - Torquay からの回答
Hello Ash,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Mike was extremely helpful and was able…
Mike was extremely helpful and was able to explain every question we ask. He was very charming and made us feel extremely at ease and did not try to push us into anything.
Also he never once try to rush us.
2026年7月1日
DFS Furniture - Torquay からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mike.
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff
Very friendly staff. I was in the store for nearly 2 hours and no forced sale pitch. Once I decided what I wanted, they were very brilliant.
2026年7月6日
DFS Furniture - Torquay からの回答
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Buying the furniture at DFS Torquay was…
Buying the furniture at DFS Torquay was a pleasant experience. Mike was very patient and friendly as we slowly made our choice of sofa and colour. He was helpful without being intrusive. Altogether a successful purchase. Thank you!
2026年7月6日
DFS Furniture - Torquay からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Plesent and very helpfull assisyat a…
Plesent and very helpfull assisyat a plesent experince
2026年7月5日
DFS Furniture - Torquay からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
No pressure to buy!
2026年7月4日
DFS Furniture - Torquay からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Ordering was quick and easy- Rachel was…
Ordering was quick and easy- Rachel was helpful and polite
2026年7月4日
DFS Furniture - Torquay からの回答
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Great staff and we're very helpful
Great staff and we're very helpful, everything was explained 👏 ⁰
2026年7月1日
DFS Furniture - Torquay からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Torquay からの回答
Hello Joe,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Lily at dfs was really helpful and…
Lily at dfs was really helpful and helped us choose our first sofa we are very excited
2026年6月30日
DFS Furniture - Torquay からの回答
Hello Chantelle,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and polite
2026年6月28日
DFS Furniture - Torquay からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Great customer service. Left us to look round the store at our leisure.
2026年6月27日
DFS Furniture - Torquay からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Torquay からの回答
Hello Ashlie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant, once we located her following a very meandering wander around the store for ages,
until we finally located someone, to help. Very pleasant airy store but would have been even more impressed with my shopping experience if the staff that we did see were smartly dressed rather than jean type trousers and casual top. I’m old school and still expect retail stores to maintain a smart dress code which fosters the belief in customers that management expect a high standard of service from their sales staff.
2026年6月23日
DFS Furniture - Torquay からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good helpful service
2026年6月22日
DFS Furniture - Torquay からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
I’m really impressed with the treatment…
I’m really impressed with the treatment I received by DFS in Torbay. They were so helpful. Nothing was too much trouble and they explained everything clearly the whole process of delivery, warranty and Finance.
I will certainly be recommending them to family and friends. Thank you
2026年6月22日
DFS Furniture - Torquay からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
OurDFS storeTorquay is next to M&S…
OurDFS storeTorquay is next to M&S where we regularly shop , we popped in DFS for a quick look around and saw a special offer on a settee we tried and thought a bargain after a chat with a helpful staff member who pointed out why it was a special offer and available within a week so we bought it and can’t wait for our delivery .
2026年6月20日
DFS Furniture - Torquay からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。