We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... もっと見る
所在地
所在地を変更Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... もっと見る
企業が回答しました
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... もっと見る
企業が回答しました
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, 英国
- 0333 999 9508
4.9
優良
3213件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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DFS Furniture - Truro からの回答
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Truro からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Toby was most helpful and knowledgeable…
Toby was most helpful and knowledgeable about the settee we wished to purchase, he was very patient due to our consultation changing of what colour.
Would recommend Toby and DFS
2026年8月5日
DFS Furniture - Truro からの回答
Hello Mr Hill,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Dan was really helpful today
Dan was really helpful today. The perfect amount of leaving us to browse and discuss, but also on hand to answer any questions and see us through to making the purchase. Thanks, Dan
2026年8月4日
DFS Furniture - Truro からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The staff were very helpful ,very good…
The staff were very helpful ,very good customer service explained everything
2026年8月4日
DFS Furniture - Truro からの回答
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Large amount of furniture displayed
Good amount of well displayed furniture to look around. The staff were there if needed but not overwhelming.
Once our decision was made, the member of the team that served us was polite, well informed and extremely helpful.
2026年8月4日
DFS Furniture - Truro からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Truro からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
DFS Furniture - Truro からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
SOFA SO GOOD!
The staff are friendly but professional gave us space and time to decide on what we wanted to purchase but were there to answer any questions we may have,
we are looking forward to receiving our new sofa and returning to DFS for our next purchase, thank you
2026年7月31日
DFS Furniture - Truro からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sales lady was very informative and…
Sales lady was very informative and helpful, very pleased with her customer service.
2026年8月1日
DFS Furniture - Truro からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly helpful staff
Trystan took time to make sure we understood how best to look after the furniture and explained the benefits of added extras without rushing or pressurising us to make a decision.
2026年8月1日
DFS Furniture - Truro からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
first class service delightful sales…purchase of sofia sofabed
first class service delightful sales person well done and many thanks alana
2026年7月31日
DFS Furniture - Truro からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very informative visit to the store…
Very informative visit to the store today,Teresa was very helpful and knowledgeable, looking forward to receiving my new sofa and pouffe
2026年7月30日
DFS Furniture - Truro からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Trystan was very helpful and answered…
Trystan was very helpful and answered everything we wanted to know
2026年7月30日
DFS Furniture - Truro からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Amazing service from the lady who…
Amazing service from the lady who helped us purchase a sofa. I’m a support worker and we went there and were made to feel very welcome and the client I support was fully included in all conversations and plenty of time was given
2026年7月13日
DFS Furniture - Truro からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
A fantastic experience
The customer service provided by Toby was fantastic. It was so clear that he was very knowledgeable in the field and was able to answer all of our questions as well as provided great advice. Toby was so down to earth and made our sofa-shopping experience a breeze!
2026年7月28日
DFS Furniture - Truro からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Good service given by Toby seem to know…
Good service given by Toby seem to know what was talking about
2026年7月28日
DFS Furniture - Truro からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A pleasant experience
Tristan talked us through the whole process carefully and answered all of our questions thoroughly, he presented us with all the options that we could purchase but was not pushy at all and we felt at ease in his company. We would certainly be happy purchasing from DFS in the future.
2026年7月28日
DFS Furniture - Truro からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tristan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Super service
We were supported choosing a sofa by Teresa who directed us to a sofa that we hadn't before looked at, having listened to what we wanted. Teresa was friendly, approachable and transparent through the purchase. Everyone in DFS Truro that we met gave us excellent service and we would go there again to buy furniture.
2026年7月26日
DFS Furniture - Truro からの回答
Hello Olivia,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Teresa helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Truro からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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