DFS Furniture - Truro レビュー 

3,221
TrustScore 5段階評価の5

4.9

Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... もっと見る

企業が回答しました

5つ星のうち5の評価

Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... もっと見る

企業が回答しました

5つ星のうち5の評価

Steve was great… excellent service & not pushy, but very patient, honest & helpful! After working through all the options with Steve and, we felt very comfortable when we had finally decided on the c... もっと見る

企業が回答しました

5つ星のうち5の評価

We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, 英国

  • 0333 999 9508

4.9

優良

TrustScore 5段階評価の5

3221件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(3,221)

過去12か月のレビュー数: 97,647

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Not pushy let us walk around and view…

Not pushy let us walk around and view the showroom but was there when we needed it

2026年7月2日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Good Morning,

Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Dan in the Truro branch was absolutely…

Dan in the Truro branch was absolutely amazing with helping us purchase our first sofa!!

Excellent customer service and a smooth sailing experience!!

Thankyou!!

2026年7月12日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

DFS, GETS IT RIGHT ES…

Couldn't fault the service from start to finish, we felt looked after from the moment we walked in. Great customer service 5 stars. Staff were attentive and easy to talk too with no hard sail patter.

2026年7月11日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Honest, friendly advice, given with no pressure to buy.

From the moment I was greeted, by Trystan, I was made to feel welcome. At no time did I feel pressurised but I was left to view the furniture in my own time, knowing there was helpful, friendly advice available to me, if I needed it.
When the time came, the advice I was given was well explained and given with, what I felt, was my best interests at heart - not given to make a quick sale, or one that wouldn't have suited my requirements. My whole shopping experience was a pleasure.

2026年6月28日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello Jonathan,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

‘Everything you’d want from a Sales Advisor’

Trystan, our advisor, is a very approachable, friendly, polite & informative representative, without being ‘pushy’. He clearly has good knowledge of the product & services, he was reassuring with the answers he provided to the questions we had. He is an excellent Sales Representative & a credit to your company.

2026年7月10日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello Molly,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very satisfied with my purchase.

Went into my local DFS store and was helped by Trystan both times. He was very happy to help me and provided me with all the information I required prior to my purchase. Extremely good customer service and would highly recommend both the store and staff to any prospective buyers.

2026年7月10日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello Craig,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great store, lots of choice and friendly informed staff.

This was our second visit to the Truro store, this time to purchase. We found the sales associate Toby to be very helpful and informed, not pushy just helpful and being a good saleperson, he was honest about sizing so help us choose a good option.
Store was nicely busy and we found all the sale people to be friendly and helpful.

2026年7月9日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Dan was incredible

Dan was incredible, super helpful and very knowledgeable. 5 stars all the way

2026年7月7日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello Adrian,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The sale guy Dan was great answering…

The sale guy Dan was great answering all my questions no pressure sale a great asset to you company

2026年7月7日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Dan.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Friendly staff

Friendly approachable staff. Helpful in assisting in the purchase of the right sofa.

2026年7月2日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

I would like to say thank you to…Tyrstan

I would like to say thank you to Trystan who helped me find a sofa yesterday? I've had a nightmare trying to find one, and he was brilliant. Very knowledgeable, very professional, and we also had a laugh, which is what I like after my experience yesterday , I will definitely be coming back to three milestone turo store.😀😀

2026年7月4日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Lovely seamless sales experience

Lovely seamless sales experience. Nat knew all her stuff and lead me threw the sale with ease.

2026年7月3日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello Cathy,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Happy…

Dan was great at explaining everything regarding the sofa and the payment options and the measurements and was very professional yet friendly. Would definitely recommend!

2026年6月30日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Wonderful

The staff at threemilestone dfs were amazing! So helpful, and the sofas themselves were lovely. Really high quality and nicely finished. We are very happy with the service we received and would definitely recommend dfs to friends and family!

2026年6月30日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Dan was really helpful and efficient

Dan was really helpful and efficient: a delight to deal with.

2026年7月1日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Teresa was very helpful and informative…

Teresa was very helpful and informative about the sofa we wanted. Made us feel at home and that the choice we made was good for our needs. Would highly recommend talking to teresa if you use the Truro branch as she certainly knows the products she is selling and personally offers to do the leg work for a smooth transition from buying to delivering to the house. Customer service was impeccable.

2026年6月28日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Nice staff

Nice staff, friendly and knowledgeable

2026年6月28日
DFS Furniture - Truro ロゴ

DFS Furniture - Truro からの回答

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

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