We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... もっと見る
企業が回答しました
所在地
所在地を変更Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... もっと見る
企業が回答しました
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... もっと見る
企業が回答しました
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, 英国
- 0333 999 9508
4.9
優良
3218件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service from Stephen today in…
Excellent service from Stephen today in helping us find our next sofa. Highly recommend the team at truro
2026年6月25日
DFS Furniture - Truro からの回答
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Stephen.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Truro からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Truro からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Found what I wanted and the assistant…
Found what I wanted and the assistant was very cheery and helpful. Will always use DFS because as of now we have never been disappointed.
2026年6月19日
DFS Furniture - Truro からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The guy who delt with us was…
The guy who delt with us was brilliant,I will be buying again from the store
2026年6月17日
DFS Furniture - Truro からの回答
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The gentleman that served us was…
The gentleman that served us was fantastic.he answered all my questions explained everything in detail served us coffee didn't push us let us take our time brilliant service.
2026年6月18日
DFS Furniture - Truro からの回答
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Truro からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Tristan was most helpful
Tristan was most helpful, informative and very approachable.
Brilliant at his job.
2026年6月16日
DFS Furniture - Truro からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Welcome warmly when entering shop &…
Welcome warmly when entering shop & asked regarding help
When help needed very informative professional
Buying process explained & easy
2026年6月15日
DFS Furniture - Truro からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Wide variety of products available in…
Wide variety of products available in the store. Staff very knowledgeable about the products.
2026年6月15日
DFS Furniture - Truro からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great range of sofas in spacious…
Great range of sofas in spacious showroom with friendly staff.
2026年6月15日
DFS Furniture - Truro からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Male assistant was very polite
Male assistant was very polite , welcoming, and was very knowledgeable about the sofa we bought.
2026年6月15日
DFS Furniture - Truro からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Tristan was politely welcoming into the…
Tristan was politely welcoming into the store enquiring if I need any help.
He was very professional and meticulous in giving options for the sofa I wanted.
Clearly gave me all the information needed, both for the purchase and the credit agreement.
This man is a brilliant salesman….well done and thank you Tristan.
2026年6月14日
DFS Furniture - Truro からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Dan really explained the process well.
2026年6月14日
DFS Furniture - Truro からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Truro からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The website was easy to use and choose…
The website was easy to use and choose a shortlist from, in store the sales personnel were polite and informative. I didnt feel rushed or pressured to make a choice.
2026年6月12日
DFS Furniture - Truro からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Tentative and knowledgeable staff
Tentative and knowledgeable staff.
Good coffee too, I had 2.
2026年6月12日
DFS Furniture - Truro からの回答
Hello Lee,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service. Our assistant Dan was amazing. He was very friendly, helped us when we had picked a sofa and made it very fun.
2026年6月10日
DFS Furniture - Truro からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Toby who…
Excellent service from Toby who arranged the finance , he was very helpful and knowledgeable.
2026年6月9日
DFS Furniture - Truro からの回答
Hello Andy,
Thanks for your lovely feedback, we’re glad to hear Toby met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful and once furniture chosen
Very helpful and once furniture chosen, fully explained options for furniture protection. No time pressure
2026年6月8日
DFS Furniture - Truro からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
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