We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... もっと見る
企業が回答しました
所在地
所在地を変更Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... もっと見る
企業が回答しました
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... もっと見る
企業が回答しました
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, 英国
- 0333 999 9508
4.9
優良
3218件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Direct to the point
2026年5月12日
DFS Furniture - Truro からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great Service
Not pressured into buying. We were left alone after an initial friendly greeting unil we were ready to speak to someone. Liana (I hope I've remembered the name correctly) answered all of our questions and demonstrated the sofa functions, and put our minds at ease explaining the fabric care package in a professional and personable way. Can't wait for the delivery! Thank you.
2026年5月11日
DFS Furniture - Truro からの回答
Good morning Michelle,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Was very helpful and explained…
Was very helpful and explained everything Teresa the staff member nice and easy and polite
2026年5月11日
DFS Furniture - Truro からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Maria was brilliant
Maria was brilliant, we told her the the sort of things liked for sofas and when we looked at the ones we liked Maria explained everything to us about fillings and fabrics etc. We cant thank you enough for all the assistance (and the tea) that she gave us. Thank you
2026年5月10日
DFS Furniture - Truro からの回答
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Maria in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Truro からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Truro からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Truro からの回答
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
very helpful salesman,large choice,lots…
very helpful salesman,large choice,lots of information supplied
2026年5月10日
DFS Furniture - Truro からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Truro からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
FIRST SOFA!!
Mariangela was very helpful and very welcoming. She explained the process with a smile and professionalism.
Helped us pick the colour and explained the difference between foam and fluff.
Will definitely be recommended.
2026年5月9日
DFS Furniture - Truro からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Truro からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very welcoming when entering store
Very welcoming when entering store. Very informative and helpful when choosing the right sofa for me.
2026年5月5日
DFS Furniture - Truro からの回答
Good morning Ed,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great staff and a lot to chose from fantastic value highly recommended to family and friends
Great staff and a lot to chose from
2026年4月29日
DFS Furniture - Truro からの回答
Good morning Heather,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Still waiting on delivery
Still waiting on delivery! Keep getting told a date and then never arrives!
2026年3月29日
DFS Furniture - Truro からの回答
Good afternoon,
Thank you for your feedback. We're sorry you gave DFS 1 star and understand your frustration if delivery didn't happen as expected. After checking, delivery was never arranged before. We will investigate why you were told it was booked. Sorry for the inconvenience and we look forward to delivering your order next week.
Kind Regards
Lia
DFS Customer Support
DFS Furniture - Truro からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Positive feedback
Quiet steady approach by the staff. We were given time to look around before being offered help.
Sales person extremely polite and helpful taking the time to look at different options for our needs and aftercare.
2026年5月4日
DFS Furniture - Truro からの回答
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience, no pressure, everything explained so that you understood all you were signing up for, and purchased a great corner sofa and footstool 😁
2026年5月4日
DFS Furniture - Truro からの回答
Good afternoon James,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Truro からの回答
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Truro からの回答
Good morning David,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Dan was very helpful and friendly could…not ask for better
Dan was very helpful and friendly could not ask for better service I would give him 10 all the way
2026年5月4日
DFS Furniture - Truro からの回答
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
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