We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... もっと見る
企業が回答しました
所在地
所在地を変更Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... もっと見る
企業が回答しました
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... もっと見る
企業が回答しました
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, 英国
- 0333 999 9508
4.9
優良
3218件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was not pounced upon
Was not pounced upon. We approached the staff. Staff was very informative & friendly
2026年5月2日
DFS Furniture - Truro からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Going into the store was really valuable
Going into the store to find out information helped me make a decision to buy a sofa. Knowing this information was really important and very useful.
2026年5月2日
DFS Furniture - Truro からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent service and informative.
2026年5月2日
DFS Furniture - Truro からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful thank you…
Very friendly and helpful thank you Tristan from truro branch 10/10
2026年5月2日
DFS Furniture - Truro からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
It was very easy to purchase from DFS
It was very easy to purchase from DFS, Teresa was great help in explaining everything to us and helping us make the right choices. It was all quick and easy! She was lovely and welcoming from the start.
2026年4月30日
DFS Furniture - Truro からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Maria was excellent
Maria was excellent, she took great care and time to make sure I knew of different options for each sofa I liked. Showing me different textured materials as I dont like the feel of certain fabrics and made suggestions of other materials I didn't know of.
She explained each step of the financial process and helped me secure additional items to ensure I could make use of theirs discounts.
I am very happy with the customer service. Maria was very knowledgeable, kind, smiling and joking with me, I never felt pressured to buy anything I didn't need. Great experience 😊
2026年4月29日
DFS Furniture - Truro からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Found what we were looking for on the…
Found what we were looking for on the day. We have bought furniture for many years from your store
2026年4月16日
DFS Furniture - Truro からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We were served by Steve in the Truro…
We were served by Steve in the Truro store. He was professional, informative & friendly. A very pleasant experience.
2026年4月28日
DFS Furniture - Truro からの回答
Good morning Andrea,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great sofa shopping experience
Dan confidently conveyed a comprehensive run down of everything we needed to know. He was friendly and polite.
2026年4月28日
DFS Furniture - Truro からの回答
Good morning Carole,
Thanks for your lovely feedback, we’re glad to hear Dan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Truro からの回答
Good morning Peter,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Really helpful and friendly…
Really helpful and friendly salesperson. Store well laid out to view sofas available. Store also very clean.
2026年4月25日
DFS Furniture - Truro からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Truro からの回答
Good afternoon Sharon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience finding and ordering…
Great experience finding and ordering our sofa in store, Dan was super helpful and went through everything with us, a great experience overall!
2026年4月14日
DFS Furniture - Truro からの回答
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable and polite sales lady
2026年4月19日
DFS Furniture - Truro からの回答
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Truro からの回答
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
great experience
We were allowed to browse without being hassled, once we needed help Steve was very helpful still not pushy left us again to decide, and we left the store very happy with our purchase.
2026年4月18日
DFS Furniture - Truro からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steve.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Truro からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Truro からの回答
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great service from a very helpful staff…
Great service from a very helpful staff member.. Steve I think his name was
2026年4月17日
DFS Furniture - Truro からの回答
Good Morning Alison,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great service from start to finish by…
Great service from start to finish by knowledgeable and approachable staff
2026年4月16日
DFS Furniture - Truro からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
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