Jon was absolutely fantastic, we picked the sofa we liked but forgot to bring the measurements. He was able to get our previous order up, show us something of similar size and talk us through everythi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Would just like to say big shout out to zee khan for helping us with the purchase of our new couch, everything was explained perfectly even down to the smaller details. Any one that takes calls at 9:3... もっと見る
企業が回答しました
Went into DFS Wednesbury store yesterday to purchase a new leather sofa I had viewed online. I was greeted by Nichola who guided us to the section of the store where the sofa was on display, sh... もっと見る
企業が回答しました
Our purchase was hassle free and our options were broken down simply and professionally by advisor “jet” no fuss no oversell just facts and figures delivered as they should be. Keep doing what your... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Axletree Way, Gallagher Shopping Park, WS10 9QY, Wednesbury, 英国
- 0333 999 9525
4.9
優良
5655件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have a friend who purchased the same…
I have a friend who purchased the same suite last year and she raved about it so I already knew what I was looking for, that said your sales person ( Nicola at the wednesbury branch) was really helpful in explaining things like the maintenance and upkeep, the process was easy and sorted in less than 20mins so good job
2026年6月10日
DFS Furniture - Wednesbury からの回答
Hello Malcolm,
We're really grateful you shared this amazing 5* review. We are glad to hear that Nicola helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
John was very helpful
John was very helpful, he explained everything from the sofa to finance options
2026年6月9日
DFS Furniture - Wednesbury からの回答
Hello Julie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Shop staff very helpful and polite
Shop staff very helpful and polite. Had to phone to amend the order, call centre is only way, 3 days to get it sorted ,hopeless
2026年6月3日
DFS Furniture - Wednesbury からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Please accept our apologies if you are experiencing a problem with your order and the customer service received and I am happy to see your order has been amended now.
Kind regards,
Lorraine A
DFS Customer Support
Great Experience!!
The sales colleague listened to all our requirements and found a suitable product that met the budget
2026年6月9日
DFS Furniture - Wednesbury からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Anand was so helpful and made the…
Anand was so helpful and made the experience a pleasant one my sister had her sofa of you so she recommended you and she came with me and Anand explaining everything we needed to know clearly
2026年6月9日
DFS Furniture - Wednesbury からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great very helpful staff jet was…
Great very helpful staff jet was good to deal with very happy 10 stars
2026年6月9日
DFS Furniture - Wednesbury からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Wednesbury からの回答
Hello Tracey,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Meeting Poppy.
Meeting Poppy was very relaxed, informative and listen to what style, colour and material we were looking for. She also understood our needs with regards our dogs and kids by recommending material protection and also extending our warranty.
2026年6月9日
DFS Furniture - Wednesbury からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Poppy.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Wednesbury からの回答
Hello Bob,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We were greeted by your salesman Jet…
We were greeted by your salesman Jet and can honestly say he is the best salesman we have ever encountered. Friendly, polite, helpful, patient and allowed us to try out many suites, whilst offering us coffee, until we found the right one. He is definately an asset to DFS.
2026年5月29日
DFS Furniture - Wednesbury からの回答
Hello Roger,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Wednesbury からの回答
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
good salesman
2026年6月7日
DFS Furniture - Wednesbury からの回答
Hello Baljinder,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
John was amazing!
We were served by John, he was polite and friendly. He approached us to ask if we needed any help and at the time we were just looking so we respectfully said No thank you.
When we were ready to talk more about a particular suite John was very knowledgeable and talked us through all of the colour options and told us about expected delivery times.
His customer service was excellent and would highly recommend the store especially if you get served by John!
2026年6月7日
DFS Furniture - Wednesbury からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Fantastic
Saw a sofa on line and went in store to have a look
Was greeted by a lovely man named Habib who kindly helped me
After his honest opinion about checking sizes for my room I changed my mind
With being on a budget I asked to see other options and chose something to suit me
I went with a sofa with electric recliners
After realising I didn’t have a socket close enough and I didn’t want to use an extension lead. I had to leave the shop to see how much my electrician would charge to fit a socket for me.
Habib did try to catch me after I had left the shop. He rang me to tell me spoke with his manager James who kindly offered me battery packs for the power to recline the sofa FREE of charge
I went back to the store and finalised the sale. Went above and beyond for me
Now I wait for delivery of my new sofa. Thank you so much guys
2026年6月7日
DFS Furniture - Wednesbury からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Wednesbury からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful and knowledgeable about…
Very helpful and knowledgeable about the products we were interested on
2026年6月6日
DFS Furniture - Wednesbury からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
John was very approachable
John was very approachable, friendly, knowledgable and not pushy. He made the whole experience very easy and we would recommend him to anyone who was thinking of visiting the DFS in Wednesbury.
2026年6月6日
DFS Furniture - Wednesbury からの回答
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Amazing experience!
The staff were friendly and welcoming. They provided us with excellent customer service and knowledge with sofas and helped us pick the right choice. Will recommend other family members to visit.
2026年6月6日
DFS Furniture - Wednesbury からの回答
Hello,
Thank you for leaving us a review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
He was very calm and listened to all…
He was very calm and listened to all our opinions and also gave suitable advise
2026年6月5日
DFS Furniture - Wednesbury からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Sales person gave all relevant…
Sales person gave all relevant information on the items purchased. Quick and efficient.
2026年6月5日
DFS Furniture - Wednesbury からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
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