DFS Furniture - Westwood Cross レビュー 

3,929
TrustScore 5段階評価の5

4.9

189 Westwood Road, CT10 2NU Broadstairs, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed. Georgie was very help... もっと見る

企業が回答しました

5つ星のうち5の評価

Mandy introduced herself soon after we arrived in store and said if we had any questions or needed advice we could ask her. We browsed round without being bothered by anyone, which was perfect, but y... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a wonderful shopping experience at DFS Westwood cross. Mady was very helpful and approachable. Explained the process clearly and gave us all the information we needed to choose our sofa as wel... もっと見る

企業が回答しました

5つ星のうち5の評価

Paul was so friendly, helpful and informative without being pushy. He gave valuable advice on my first visit when I came to just have a look around so I returned within a few days and happily made my... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3929件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

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4.9

すべてのレビュー

(3,929)

過去12か月のレビュー数: 95,641

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The service was amazing we was with…

The service was amazing we was with Mandy and she helped me out so much and she was so lovely and very helpful and my two girls was getting abit overwhelmed and she got colouring out for them and my girls was so happy 😊 she helped me fill out the forms to get the sofa I feel in love with thankyou so much also the other man working there was so lovely too

2026年8月11日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello Olivia,

We're really grateful you shared this amazing 5* review. We are glad to hear that Mandy helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service. Very friendly and explained everything a very happy customer

2026年8月10日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We had a wonderful shopping experience…

We had a wonderful shopping experience at DFS Westwood cross. Mady was very helpful and approachable. Explained the process clearly and gave us all the information we needed to choose our sofa as well the ongoing care. Fantastic customer service 👍👍

2026年8月10日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello Cynthia,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The assistant had an excellent…

The assistant had an excellent knowledge of products and delivery information. Helped us choose exactly what we wanted and would highly recommend her.

2026年7月16日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Helpful friendly staff

Helpful friendly staff. They were not pushy which we really like. They gave us time to browse.

2026年8月9日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Chair purchase

Helpful and friendly

2026年8月8日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

Great service

Staff were very friendly and helpful. Couldn’t fault them

2026年8月7日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello Jane,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Sofa buying

We spent a good few hrs in the Broadstairs shop. They answered all our questions, we changed our minds on 2 sofas but they stuck with us, we was offered coffee and tea too. Nothing was too much. Thank you DFS

2026年7月30日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Friendly efficient staff

Friendly efficient staff, I was given space to explore but staff attentive when I was ready to order. Very knowledgeable staff.

2026年8月6日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Good selection plus finance options

Good selection of soft furnishings, styles and colour a plenty with modern show rooms and friendly knowledgeable staff.

2026年7月9日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great staff in store

Paul, Francesca and Mandy were excellent when helping me pick my new sofa

2026年8月4日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

5つ星のうち5の評価

Mandy introduced herself soon after we…

Mandy introduced herself soon after we arrived in store and said if we had any questions or needed advice we could ask her. We browsed round without being bothered by anyone, which was perfect, but you could always see someone if you needed help.
When I had almost decided on a sofa, Mandy appeared, and was able to answer all my questions. She was knowledgeable about the products, and found me a suitable foot stool to match my sofa. She also talked me through the sofa care 5 year plan, which I purchased. Absolutely perfect service.

2026年8月4日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Paul was so friendly

Paul was so friendly, helpful and informative without being pushy. He gave valuable advice on my first visit when I came to just have a look around so I returned within a few days and happily made my purchase.

2026年8月3日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Great big show room and friendly staff…

Great big show room and friendly staff who wernt pushy.

2026年8月2日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Pleasant experience

Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed.
Georgie was very helpful once we decided what sofa bed we liked. Showed us how bed pulled out went through swatches with us. Once purchased was decided she went through every step carefully with full explanation. Georgie made the sale a very enjoyable experience

2026年8月2日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Outstanding service

The person dealing with my request was extremely helpful, knowledgeable in the products and was attentive to my requirements.

2026年8月2日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great service

The lady I dealt with was lovely, I was looking with my mum and 6 year old who was full of life. I was looking for a sofa I’d seen online and it wasn’t in the showroom, I was shown similar which was helpful with making a decision.

2026年8月1日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

The experience was made so much easier…

The experience was made so much easier because of the lady sales advisor. Shes brilliant

2026年8月2日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent customer service this…

Excellent customer service this morning- very knowledgable and assisted with all enquires.

2026年8月2日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

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