DFS Furniture - Westwood Cross レビュー 

3,991
TrustScore 5段階評価の5

4.9

189 Westwood Road, CT10 2NU Broadstairs, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... もっと見る

企業が回答しました

5つ星のうち5の評価

Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... もっと見る

企業が回答しました

5つ星のうち5の評価

We recently purchased a sofa from DFS and were very happy with the service we received. The staff were friendly, professional and helpful throughout the whole process. What we particularly appr... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff asked if they could assist when we arrived then showed us to the right area. We were left to browse at our leisure but made aware to ask questions or assistance if needed. Georgie was very help... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3991件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,991)

過去12か月のレビュー数: 95,284

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience

Paul was more than helpful and friendly today when deciding on our new long term family sofa. Would 100% recommend DFS to anyone.

2026年8月24日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Informative staff

Informative staff. Mandy was very helpful and explained everything thoroughly.

2026年8月24日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Helpful and friendly

The staff went that extra mile to make sure my family was happy!!

2026年8月24日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very welcoming

Very friendly, welcoming & polite. Everything concerning my purchase was explained clearly to me.
Very happy & satisfied

2026年8月23日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Best service I have had for a long…

Best service I have had for a long time! He was knowledgable. polite, helpful and I would recommend Roger to anyone! Thank you.

2026年8月16日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We was served by Mandy and she was so…

We was served by Mandy and she was so nice, polite lovely character to speak to and she went through everything with us in purchasing the right furniture.

2026年8月23日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great

Great all round

2026年8月22日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

we were not harassed by staff

we were not harassed by staff, just offered help when required.

Louisa made the experience straightforward, as did the other young lady we saw when we came in the day before.

2026年8月20日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Louisa.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

The young lady was very helpful who…

The young lady was very helpful who looked after us and gave us all the information we needed thank you I think her name was Francesca

2026年8月20日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Francesca.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great staff and service

Great staff and service! All very easy and professional!

2026年8月20日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great service and very polite

Great service and very polite. Answered all questions and gave multiple options available.

2026年8月20日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello Adrian,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Super service when choosing and ordering our sofa!

We were served by Mandy when purchasing sofas. She was absolutely fantastic from start to finish. She was so efficient, friendly and knowledgeable, and she explained everything clearly without being at all pushy. She was really friendly, which made the whole experience so easy and enjoyable. The service was quick, informative and professional, and we felt completely comfortable making our decision. I would highly recommend Mandy to anyone visiting DFS — she was brilliant!

2026年8月18日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

We're really grateful you shared this amazing 5* review. We are glad to hear that Mandy helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Helpful and friendly with a real…

Helpful and friendly with a real desire to help. He provided a personalised service , seemed interested and made us feel comfortable

2026年8月17日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Met 3 different people at different…

Met 3 different people at different times when looking for a sofa. All 3 were brilliant. Very helpful and polite. Bought 2 sofas and 1 chair. Staff were very knowledgeable.

2026年8月17日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very friendly staff also very…

Very friendly staff also very knowledgeable.
Made very welcome & comfotable in all aspects of the service.
We were seen by Nadia last week & another wonderful lady today. Thank you both for your kindness.

2026年8月17日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Amazing customer service

We first visited the Westwood cross store on Friday, we were met by the incredible Roger, he was absolutely fantastic, we viewed the great range in the store we prefer to see things in front of us rather then online, the store looked great and once we had picked our sofa and a Swivel cuddle chair. Roger was nothing short of Incredible he answered all our questions and was so informative, we decided to go home and measure up and make sure that it was definitely the sofa we wanted for our home, we then came back today and was able to pick up were we left off a lovely lady offered us a drink whilst we waited, Roger ran through everything with us again and offered us all different options and services, whilst having a good natter, he made us feel at ease, welcomed and really listened to us, unlike other shops we have visited previously, Roger wasn’t pushy at all, he was just fantastic, and has made our experience so fun, thank you Westwood cross store!

2026年8月16日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The sales man Roger was very attentive…

The sales man Roger was very attentive and informative about the sofa we chose.
He was also very knowledgable about the company which he seemed very proud to be part of.
The buying of our new loveseat was very easy which was great,he even made me and my husband a cup of tea which was kind of him.

2026年8月14日
DFS Furniture - Westwood Cross ロゴ

DFS Furniture - Westwood Cross からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Roger.

Kind Regards,

Jordan
DFS Customer Support

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