The young man who served me was very knowledgeable about all the products available, extremely polite & helpful. Great experience all round. Thank you
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer service was excellent. Always checking in and never pushed us into purchasing anything. Gave us time to think and come back when decided. Very kind, friendly and welcoming.
企業が回答しました
We had such a wonderful experience, Andy was super knowledgable and helped us get the sofa we wanted by tailoring the sofa to our specific requirements. Really helpful and explained everything clearly... もっと見る
The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Stirling Road, Unit 1A, YO30 4XZ, York, 英国
- 0333 999 9849
4.9
優良
3616件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a really positive experience…
I had a really positive experience purchasing my chair from DFS. From the moment I walked into the store, I was greeted warmly and made to feel completely comfortable, with no pressure to buy at all.
After taking some time to look around, I approached the gentleman who had first welcomed me for some advice. He was incredibly friendly, knowledgeable, and genuinely listened to what I was looking for. He took the time to answer my questions and helped me find the perfect chair without ever making me feel rushed.
2026年5月18日
DFS Furniture - York からの回答
Good morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Excellent customer service.
2026年5月16日
DFS Furniture - York からの回答
Good morning Rebecca,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Eddie was excellent help this morning
Eddie was excellent help this morning. Helped me really quickly and was able to answer all of my questions.
2026年5月18日
DFS Furniture - York からの回答
Good afternoon Kevin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Lovely staff members
Lovely staff members, described everything perfectly
Quality customer service
2026年5月17日
DFS Furniture - York からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - York からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Lovely polite young man helped us…
Lovely polite young man helped us choose or sofa bed, he wasn't pushy in any way, we knew what we wanted but we needed directing to right way to make our decision.
2026年5月16日
DFS Furniture - York からの回答
Good morning Kim,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very friendly and helpful staff
Very friendly and helpful staff, especially Stephanie. Gave us plenty of information, time and space to make our decision to buy a sofa and we are delighted with our choice.
2026年5月15日
DFS Furniture - York からの回答
Good morning Susan,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - York からの回答
Good morning Christine,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - York からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - York からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Great customer service. Explained everything to us about how to take care of our product.
2026年5月7日
DFS Furniture - York からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Top service
Excellent experience!! Staff were extremely helpful and smooth! No pushing or selling of extra’s!
Lady who severed us was super clued up and speedy!
2026年5月13日
DFS Furniture - York からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
The staff were great and the guy…
The staff were great and the guy getting us sorted with our sofa was really helpful and thorough.
2026年5月13日
DFS Furniture - York からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - York からの回答
Good afternoon Laura,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Attentive and responsive staff
Attentive and responsive staff.
Gave us time and space to consider our options.
Personable, efficient and clear.
Had every detail at their finger tips.
Pleasure to do business with them.
😊👍
2026年5月10日
DFS Furniture - York からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Barney was very helpful
2026年5月10日
DFS Furniture - York からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Went to dfs today for a sofa
Went to dfs today for a sofa small budget £1500
The staff were helpful and for me no added to sell
Overall experience amazing
2026年5月10日
DFS Furniture - York からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent Sales representative
Excellent Sales representative! Very friendly and informative. Went through everything with us :).
2026年5月10日
DFS Furniture - York からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
When I first approached staff I wasn’t…
When I first approached staff I wasn’t sure they were interested in serving me, just a feeling I had. I sat and checked a few things as I knew the items I wanted, then I was approached by Andy (York branch). He was friendly and very helpful, he helped me finally decide on the exact items I liked. Showed me similar products and even showed me the sofas I was interested in on a big screen, This made it easier to decide. I then ordered my pieces, thanks Andy
2026年5月10日
DFS Furniture - York からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales guy was very helpful and…
The sales guy was very helpful and knowledgeable. Let us browse after explaining whereabouts in the store the chairs were placed that we wanted to try out. Then once we decided the whole process was very smooth. Advised us on extra products which we decided to get. Very pleasant experience.
2026年5月10日
DFS Furniture - York からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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