Direct Drainage ロゎ
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Direct Drainage レビュヌ 

515
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TrustScore 5段階評䟡の4.5

4.7

氎凊理工堎
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5぀星のうち5の評䟡

Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery ch... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sew... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

After the air blower pump in our sewage unit burnt out, our service company told us that it would take at least 2 weeks to get a replacement and possibly up to a month. I found Direct Drainage on the... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Simple to order on the website. Prices appeared competitive on this item. Tracking kept me upto date when the parcel was delayed due to severe weather conditions at the courier depot. I was updat... もっず芋る

䌁業が回答したした

䌁業情報

  1. 氎凊理工堎

圓該䌁業による蚘述

Here at Direct Drainage we have a comprehensive in-house knowledge of wastewater treatment processes, pumping stations, separators, rainwater harvesting systems and wastewater spare parts. Buy from us with confidence.

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4.7

優良

TrustScore 5段階評䟡の4.5

515件のレビュヌ

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4.7

すべおのレビュヌ

(515)

過去12か月のレビュヌ数: 49件

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5぀星のうち3の評䟡

Ordered next day delivery on a Friday


Ordered next day delivery on a Friday got it Wednesday. No spacers in kit gave me problems too.

2026幎9月28日
Direct Drainage ロゎ

Direct Drainage からの回答

Hi Kieron,

Thank you for your feedback, and I apologise that you feel our delivery service did not meet your expectations on this occasion.

Our standard delivery service with DPD is next working day delivery for orders placed before our 3pm cut-off time. As your order was placed after 3pm on Friday, it was dispatched on Monday, which was the next available working day. Unfortunately, due to delays within your local area, DPD were unable to deliver the parcel until the following day.

With regard to the part you mentioned, unfortunately this item is not included as standard within the kit supplied.

Once again, I apologise that we did not hit the mark for you this time. We appreciate your custom and your feedback, and we hope to have the opportunity to provide a better experience in the future.

5぀星のうち5の評䟡

Excellent service

Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery charge. I had tried other companies but couldn't reach them by telephone. Excellent service.

2026幎9月4日
Direct Drainage ロゎ

Direct Drainage からの回答

Hi Sue! Thank you so much for your review! 5* customer! :D

5぀星のうち2の評䟡

Still haven’t got repair kit dpd are


Still haven’t got repair kit dpd are being a nightmare just lazy

2026幎9月3日
Direct Drainage ロゎ

Direct Drainage からの回答

Hi Richard, We apologise you are having issues, this is not the level of service we aim to deliver. If you had reached out to us, we could have looked into this for you sooner. One of the team members will be contacting you shortly so that we can get this solved.

5぀星のうち5の評䟡

This company is absolutely brilliant

This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sewage treatment plant out of action. Great work by all

2026幎7月27日
Direct Drainage ロゎ

Direct Drainage からの回答

Hi John, what a lovely review, thank you so much! Will pass on to the team.

5぀星のうち5の評䟡

Above and beyond customer service

Prompt helpful responses when items went astray in post with supply of replcement without question. Great service

2026幎6月8日
自発的なレビュヌ
Direct Drainage ロゎ

Direct Drainage からの回答

Thank you for your 5*review! Customer satisfaction is very important to us, we hope you choose us again! :)

5぀星のうち5の評䟡

Good price, good service

Easy to find what I needed. Swift and efficient delivery. Good price.
Nice to find a local firm!

2026幎6月1日
Direct Drainage ロゎ

Direct Drainage からの回答

Hi Simon, we are so pleased you find out site easy to navigate :). Thank you for our 5 star review! We hope you choose us again.

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