Direct Drainage ロゎ
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Direct Drainage レビュヌ 

515
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TrustScore 5段階評䟡の4.5

4.7

氎凊理工堎
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5぀星のうち5の評䟡

Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery ch... もっず芋る

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5぀星のうち5の評䟡

This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sew... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

After the air blower pump in our sewage unit burnt out, our service company told us that it would take at least 2 weeks to get a replacement and possibly up to a month. I found Direct Drainage on the... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Simple to order on the website. Prices appeared competitive on this item. Tracking kept me upto date when the parcel was delayed due to severe weather conditions at the courier depot. I was updat... もっず芋る

䌁業が回答したした

䌁業情報

  1. 氎凊理工堎

圓該䌁業による蚘述

Here at Direct Drainage we have a comprehensive in-house knowledge of wastewater treatment processes, pumping stations, separators, rainwater harvesting systems and wastewater spare parts. Buy from us with confidence.

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4.7

優良

TrustScore 5段階評䟡の4.5

515件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(515)

過去12か月のレビュヌ数: 49件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Very pleased

Helpful and knowledgeable when phoned, very prompt dispatch and delivery. would recommend

2026幎5月5日
Direct Drainage ロゎ

Direct Drainage からの回答

Thank you for your 5 star review Stephen! We hope you chose to shop with us again :)

5぀星のうち5の評䟡

recommended seller

Easy to navigate site, items clearly described, payment system good and prices very competitive. Super fast delivery too. Thank you.

I will shop with you again...

2026幎4月28日
Direct Drainage ロゎ

Direct Drainage からの回答

Hi Nigel, thank you so much for your review! We hope you choose to shop with us in the future!

5぀星のうち5の評䟡

Excellent in all ways!

This is the first time that I have used the services of this company and I have been so very impressed by the level of customer service that I've received.
My dealings was initially with Megan who went out of her way to ensure I ordered exactly what I needed for my job.
Once I completed my job I decided that I needed an amendment in terms of the addition of a spout onto my water tank. I attempted to purchase an over the counter part from local plumber merchants but unfortunately these firms told me it was impossible. In desperation I went back to this company and asked if they had any ideas of what could be done and IMMEDIATELY Craig and Megan came up with a VERY successful adaptation.
A very big thank you to Megan and Craig for all you have done for me. We now have two very happy Donkeys!
I can HIGHLY recommend this company to others!

2026幎4月23日
自発的なレビュヌ
Direct Drainage ロゎ

Direct Drainage からの回答

Hi Tom, thank you for your gleaming review. We are pleased to hear that we have helped you to resolve your issue, and glad to hear that your Donkeys are much happier!

5぀星のうち3の評䟡

Don’t expect next day delivery to be next day

Not worth paying extra for next day delivery as it doesn’t work , retailers blame delivery company and delivery company blaming retailers for not getting it to them on time, and consumer stuck in middle without the goods. Should have brought from Amazon at least they deliver on time?

2026幎4月1日
Direct Drainage ロゎ

Direct Drainage からの回答

Hi Nigel, we are very sorry that your order was delivered a day late. Thankfully this is a rare occasion, but we have taken your feedback on board for the future.

5぀星のうち5の評䟡

Great service

It was easy to place order. Excellent price and delivered very quickly. What more could I ask for?

2026幎3月2日
Direct Drainage ロゎ

Direct Drainage からの回答

Thanks for the 5-star review Rob - always happy to help!

5぀星のうち5の評䟡

Lovely people always helpful

Lovely people always helpful

2026幎2月27日
Direct Drainage ロゎ

Direct Drainage からの回答

Thank you for taking the time to leave us such a kind review! Helping and guiding our customers through their buying journey is something that we value highly so we are really glad to hear that your experience with us always positive.

5぀星のうち5の評䟡

Next day service WTP


Next day service in supplying WTP blower motor, & very quick to source & supply a non stocked part for the same WTP.
Thank you 👍

2026幎1月24日
Direct Drainage ロゎ

Direct Drainage からの回答

Thanks so much for the great review! We're really glad we could get everything sorted quickly for you and appreciate you taking the time to share your experience.

5぀星のうち5の評䟡

Excellent pump at a great price

Excellent pump at a great price. Fast delivery and extremely well packed. The pump is really quiet

2026幎1月15日
自発的なレビュヌ
Direct Drainage ロゎ

Direct Drainage からの回答

Thank you for the five star rating! We're very happy to hear that your new pump is working to your satisfaction.

5぀星のうち5の評䟡

Great service

Great service, great prices and speedy delivery, thanks

2026幎2月2日
Direct Drainage ロゎ

Direct Drainage からの回答

Thanks for taking the time to leave us a great review - we look forward to assisting you again in the future!

5぀星のうち5の評䟡

air pump diaphragm

Excellent service Highly recommend company

2026幎1月7日
Direct Drainage ロゎ

Direct Drainage からの回答

Thank you for leaving us a great review! We’re delighted to hear you were happy with our service and truly appreciate your recommendation. We look forward to assisting you again whenever you need us.

5぀星のうち5の評䟡

Perfect part for Khagester

Perfect part for Khagester. Well packaged and although delayed a few days due to heavy snow the company kept me updated. Would highly recommend Direct Drainage.

2026幎1月5日
Direct Drainage ロゎ

Direct Drainage からの回答

We really appreciate your feedback, thank you! It's great to know that the part was exactly what you needed and that you were happy with the updates received during the weather delays. Your recommendation means a lot to us and we are more than happy to help with any future requirements, so please don't hesitate to contact us for further assistance.

5぀星のうち5の評䟡

Good price and great communication even


Good price and great communication even when the courier was delayed by a day. Will definitely use them again.

2026幎1月5日
Direct Drainage ロゎ

Direct Drainage からの回答

Thank you for your feedback! We're so pleased to hear that you were happy with the pricing and communication throughout your order. We appreciate your trust in us.

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