I have been working with DAMS group and especially with EDGE and found a very satisfying service for our mutual clients. I have found them highly professional. They and keen to solve problems and iss... ãã£ãšèŠã
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DAMS were able to help me when both the garage that crashed my car and my insurer told me a I was too young to be insured on their hire vehicles. This put me in a really difficult position as I wo... ãã£ãšèŠã
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I made an accident claim over a month ago and am still waiting for the engineerâs report. Unfortunately, there seems to be no way to contact them directly, as I keep being told that someone will get b... ãã£ãšèŠã
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Nevermind dams replying saying they carnt find my case...ð€£ This company is a complete pis take. Luckily my claim is finished now, but when I've renewed my insurance recently I've just found out I s... ãã£ãšèŠã
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Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped literally thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else. We offer a 24-hour, 7-day a week service with nationwide coverage from our large and varied fleet of vehicles. We have four depots, all of which are located close to the citiesâ main arterial roads in; Birmingham, Bristol, Liverpool and North London. This allows us to ensure that your replacement hire car or van is with you in most cases the same day. Our dedicated Claims Advisors deal with your claims quickly and efficiently, and thanks to our long-established relationships with repairers, insurance companies and solicitors, we are able to ensure your problems are resolved to your complete satisfaction.
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Admiralty House, Ringtail Road, Burscough Industrial Estate, L40 8JY, Ormskirk, è±åœ
- 0845 054 1000
- info@directaccident.co.uk
- www.directaccident.co.uk
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Fantastic service!!
As a professional garage we were very sceptical at first and thought it was all too good to be true. After a visit from rebecca van havere we changed our minds. She took time to explain the whole process to us and she was very knowledgeable and could answer all of our questions.
It wasn't long after her visit we had our first customer with a case. The service provided was excellent and it took all the worry out of doing the job. The customer was supplied with a courtesy car very quickly and was very happy how quickly and efficiently the whole job was sorted out.
I was very happy with the help and support from rebecca who was always available. We look forward to using them for our next job and would recommend anybody to use them.
jon rodgers
lapthorne motors
ipplepen
newton abbot
tq125tn
Long standing DAMS customer
Longstanding user of DAMS
Great service,
Never use anyone else.
Customers love the service they provide.
Longwood Motors
Ilford
I have nothing but good things to say.
Dealing with Direct Accident has been seamlessly efficient on the four times we have done business. Unlike the sometimes obstructive systems I have encountered with insurance companies, DAMS have been extremely fast, professional and lucrative for my company. Great rep too.
David
RS Automotive (Southend on Sea)
I'm Glad I Changed to Direct Accident!
I used a different Accident Manmagement company, and the Rep for Direct Accident convinced me to try them. I cant stress how pleased I am that I did. Money was great and on time, The service from the head office was brilliant, and my client is very happy. The replacement vehicle was delivered the same day.
Pawel - CAR VIP - HA1
Excellent
This company is excellent they were fast, helpful and really friendly 5*
highly recomnded!
Thank you for great help
I was working with this company and I was very happy with the claim they deal very quick and recover all my compensation quickly
Thank you
Highly recommended
I love working with Direct Accident!
I love working with Direct accident as they are very efficient and do all the hard work for me. We've used other accident management companies but these guys are the best. They pay well, and the vehicles are delivered quickly. I would highly recommend them.
GREAT SERVICE
We were using an alternative accident management company for many years.
After coming to DAMS it has been an eye opener.
The service they provide to our valued customers is second to none.
The service is amazing and I have no hesitation in recommending Direct Accident!!!
Dagenham Accident Repair Centre Ltd
AJ
Trustworthy Company
We have been working with these guys for the last 8 years. I never had any problems, cars are always clean and tidy customers are always happy. We have a large population of Brazilian customers which they also cater for. I highly recommend this company
Rio Auto Centre
Excellent companu
I recommend DAMs to all my customers who have had a non-fault accident. DAMs have a great range of cars and deliver them quickly so my customers stay mobile. My local rep, Claire, is excellent and always at the end of the phone.
Intrusive & unprofessional
I live in North London and always used the same garage so don't really want to blame the garage ,
I decided to use direct as I thought I was getting a good deal and was annoyed with my insurance as they would not let me use the garage of my choice .
Firstly I went to pick my hire car up from garage which was nearly 2 hours late . There was a girl who apparently was the rep but did nothing to help . The car finally arrived and all was then fine until the paperwork come through the door !!!!' I CANT believe NO O N E ELSE HAS MENTIONED THIS ???? 6 months worth of bank statements of ALL accounts and 20 pages of paperwork to sign ???? Really ? When I called to ask why they need all these details they told me I had to comply or pay the thousands of pounds hire charges ....... Poor all round and def will never recommend and all these reviews seem to be from garages and not customers
Great Company would totally recommend them
Direct accident were brilliant, they put me in a car straight away, as i needed one for work. They helped me with getting injury compensation, and were very friendly and helpful.
Recomand Direct accident au fost foarte eficienti cu claim si cu compesatile medicale!
Best accident management company
Really good commutation. Keep me informed about my claim at every stage. I'd highly recommend.
My local rep, Claire, is friendly and we all look forward to her visits.
Chris @ Hawkins Paint Solutions in keynsham, Bristol.
Really great company
I would highly recommend Direct Accident to any one as an alternative to using an Insurance company and paying a costly excess.
Their cars are pristine, service is good and the local rep is really lovely and helpful.
Simon @ Wincanton Auto Repairs in Somerset
Great service, great people!
After a few visits from Direct Accidents West London Rep I finally decided to bite the bullet and send over a claim. What can I say, every person i spoke with were professional and extremeley helpfull. My client was in desperate need of a hire vehicle straight away. Direct accident had a car out within 24 hours and my client was very impressed with both the type of car and also the condition. I have been kept informed of the process of delaing with Direct Accident from day 1 and have recieved complete professionalism and care from all the team. I would highly recommend any other garage owner to use this company as no doubt I will be sending more claims to them.
Great Company
I've used Direct Accident several times and would recommend them to anyone. My customers have always had a positive experience. The cars are always pristine when they are delivered and the local representative, Claire, is excellent.
Car arrived within the hour
Someone hit my car and so I took it to my local garage (Sprayit! in Crews Hole, Bristol) and they suggested Direct Accident Management. They also pointed out that, although I thought my car was drive-able, it actually wasn't road legal or safe.
Direct accident delivered me a hire car within the hour and I used it until my car was sorted. They dealt with everything for me and it didn't cost me a penny. I'd use them again, no question.
Excellent service
Our garage (Ray's Autospray in Swindon) has been using Direct Accident for years and I would recomend them to anyone. Any of my customers who have an accident that isn't thier fault can have a car whilst I fix thier vehicle.
Direct Accident offer excellent customer service, new cars delievered quickly and my area sales manager is always around to support me.
Excellent service, good company
I'm keen to grow my business and have found that Direct Accident have supported me in doing this. They have taken care of my customers and provided them with beautiful courtesy cars. Their caring service is an extension of my business and my local rep is always on hand for support.
I will continue to recommend this service to any customer who has had an accident that isn't their fault as Direct Accident save them the hassle of dealing with insurance companies.
Darren @ South West Vehicle Re finishers in Bristol
Used and trusted company
Recommended to several of my customers who have had non-fault accidents and they have all had really positive experiences.
Mode group Bristol
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