Dorset Plumbing レビュー 

122
•
TrustScore 5段階評価の4.5

4.6

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5つ星のうち5の評価

The customer service was great, I needed a service for my rental property and Doreset Plumbing were quick to arrange this and liase with timings and certificate. They did exactly what they said and w... もっと見る

企業が回答しました

5つ星のうち2の評価

After visiting me to provide a bathroom fitting quote I never heard from them again despite several emails and voice messages. Didn’t even have the courtesy to advise they weren’t interested. I’ve now... もっと見る

5つ星のうち5の評価

Recently had Dorset Plumbing go to 1 of my properties to do a Landlord Gas Safety. My tenant asked for a PM visit and I got a couple of text messages, 1 on the day and 1 when the engineer was on his w... もっと見る

企業が回答しました

5つ星のうち5の評価

Very professional from start to finish. The 1st time putting the heating on in our customer reception and the boiler decided not to work. Called these guys off a recommendation as I was let down but 2... もっと見る

企業情報

  1. ガス技術者
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  3. 配管工

当該企業による記述

Call 01202 668822 for plumbers in Bournemouth, Poole, Christchurch and Dorset. Boilers, bathrooms, drains, leaks, gas safety checks and emergencies.


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4.6

優良

TrustScore 5段階評価の4.5

122件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(122)

過去12か月のレビュー数: 15件

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5つ星のうち5の評価

Needed to replace an old boiler so got…

Needed to replace an old boiler so got in contact with Dorset Plumbing.They came out and gave a good quote
so decided to use them.Scott came out on the set date and arrived on time,He was polite got on with the job in hand.By the end of the day we had our new boiler up and running.I was surprised how quick it was installed,and he cleaned up and disposed of the old boiler as well.He came back the next day to commision the boiler and made sure everything was running right.He done a first rate job and not a lot of damage done to existing paint work.Would highly recommend this company very satisfied customer.

2022年12月29日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks so much for leaving this great review and also for using us to carry out the work, We are so glad you are happy.

5つ星のうち5の評価

They were superb

They were superb. Water was leaking from my boiler. I was panicking and thinking we’d have no heating or hot water over Christmas. They came out the same day and, despite being really busy, they managed to move jobs around and get out to fix it the next day. They even managed to fit a broken toilet while they were at it. Guy who did the job was great- friendly and all done with no mess left behind. Couldn’t recommend higher.

2022年12月14日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thank you so much for the great review, we are glad you are happy and above all warm for Christmas

5つ星のうち5の評価

Power flush good effort

Power flushed my 1930's house and supplied and fitted a new new hot water tank.

2022年11月14日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thank for the 5 star review and thanks for using us to carry out the work

5つ星のうち5の評価

Great service

Great service, friendly and professional.

2022年2月17日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks so much for the review we really appreciate it

5つ星のうち5の評価

Excellent service from Ben at Dorset…

Excellent service from Ben at Dorset Plumbing. Had a few issues with my combiboiler at the time of service which he dealt with very well. Would highly recommend his business. High quality plumbers who take pride in their work. Will certainly be using them again.

2022年2月5日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks for the great review, We are glad we go this all sorted out for you and kept a valued Customer happy.

5つ星のうち5の評価

Very quick friendly service

Very quick friendly service. The plumber called before he arrived and was right on time.

2022年1月27日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks so much for the great review

5つ星のうち5の評価

Had my old reliable boiler (35 years…

Had my old reliable boiler (35 years old) serviced by a very helpful engineer after years of being told to replace it by BG engineers on the basis thay it was less efficient than a new one and not all parts are available ! Great service: thanks to all at Dorset Plumbing :-)

2022年1月6日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks so much for the great review, we really appreciate you taking the time and also for being a customer of ours. Regards Dorset Plumbing

5つ星のうち5の評価

Boiler upgrade

I was in the market for a replacement boiler so contacted my gas supplier who quoted me an astronomical amount. I looked on Google and found a few local companies and asked them to provide me with a quote. After receiving 3 quotes I chose Dorset Plumbing, they wasn't just the cheapest I found the customer service much better and the engineer was so tidy and polite I'm glad to say I made the correct decision

2021年12月24日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks for the great review, we are so happy you chose us to install your new boiler

5つ星のうち5の評価

Bath taps

Bath tap decided to break close to Christmas so called the experts and they arrived. I can now wash again. Thanks

2021年12月23日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

We really appreciate you taking the time to write this review.

5つ星のうち5の評価

Leaking overflow

Leaking overflow was repaired in a timely manor. The representative for the company was tidy and on time. All in all we are happy

2021年12月5日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks so much for the review.

5つ星のうち5の評価

My boiler was losing pressure and I…

My boiler was losing pressure and I called Dorset plumbing on a recommendation of a friend. They were so helpful on the phone asking me if I’d tried to re-pressure it. I wasn’t having much luck and they told me not to worry and they could be out later that afternoon but just couldn’t give me an exact time. Later that afternoon I received a phone call to say they could be with me within the hour and asked if that was ok. They came over found the problem and fixed it. Customer service was above and beyond. Highly recommended !!

2021年12月3日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks for taking the time to leave this review we really appreciate it

5つ星のうち1の評価

Please take note of all of the poor feedback on all sites…

They did a routine landlord gas safety check (£59.99) in Feb (coldest week of the year) – I and my normal engineer were shielding so had to trust them. They immediately said there was a gas leak “probably under the concrete floor”. Tenant couldn’t smell any gas. Cut off supply leaving tenants and two young children with no cooking or heating. They replaced the immersion element without reference to me (£108). They couldn’t replace the gas supply (£640) for 3 days – then cancelled last minute and rebooked following week (below zero temperatures!). Meanwhile immersion stopped working a few days after installation on a Sat. I had to pay emergency call out £108 over phone or they wouldn’t go to fix it – he flicked a trip on the immersion and was out in a few minutes. It failed again 2 days later but they refused to fix it as new gas pipe was being done the next day. Tenant (kitchen fitter) said I should check the quality of work- joints not good. Told DP I wanted to go and look – responded with ranting and shouting, threatened to rip out the new gas pipe that day if I didn’t pay then over the phone. Very abusive and bullying and stressful so I paid and decided to follow up after (bad move). Referred it to Gas Safe who inspected and they had to re-do all joints and add seals outside as they were below standard. I asked DP to fix immersion at the same time but they refused and subsequently refused to refund me threatening court action???! Job was rubbish quality – suspect there was no leak - but have sold the house so can’t take them to court. I SERIOUSLY WOULD NEVER RECOMMEND THEM.

2021年11月30日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks for leaving this review which is complete fiction. Every conversation that we had with you was well over 1 hour long and involved you making false accusations about your tenant and everyone else in the world, so i guess it is now our turn. We did find a leak and cancelled jobs to get you in and we did fit you in quick. As a landlady it is your responsibility to make sure the property is up together and had you of had a proper electrical inspection carried out then you would of know the immersion heater was not working an it would not of been an out of hours emergency.

5つ星のうち5の評価

Have used these guys for the last few…

Have used these guys for the last few years for boiler service, they are always informative of when they will arrive and who will arrive. They are very professional and leave no mess, very friendly polite and helpful. They have today responded and done a pipe leak for me all within very short notice.Thanks guys excellent service well done! Would definately recommend to anyone.

2021年11月5日
自発的なレビュー
Dorset Plumbing ロゴ

Dorset Plumbing からの回答

Thanks so much, it really makes our day when we get a great review like this, we really appreciate you for taking the time to write and also appreciate the work you give us. All the Best

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