Have previously ordered from this company and they are extremely prompt in sending out items. Extremely pleased with both purchase and delivery
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I was looking for some door stops & came across Dortech on a web search. Theirs were much better than anywhere else, they also arrived quickly & well packaged & have served their purpose perfectly. Si... もっと見る
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Great price and quality and good dated Sikalastic 710 mastic, way cheaper than an online auction website. Used it to fit new heiki rooflights to our motorhome.
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Great service from Dortech. My recent order was delayed due to supply chain issues , however Kimberley from Dortech customer services advised me of the issues and was able to advise a revised deliver... もっと見る
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企業情報
Dortech Direct について
当該企業による記述
Dortech Direct Ltd
A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.
Our Product Range
- Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
- Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
- Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
- Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
- Glass Balustrade Systems – Frameless balustrades for architectural projects.
- Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
- Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
- Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.
Why Choose Dortech Direct?
- ✔ Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
- ✔ Premium Quality Products – Stocking materials from leading manufacturers.
- ✔ Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
- ✔ Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
- ✔ Dedicated Customer Support & Expert Advice – Glazing specialists available.
- ✔ Sustainability Commitment – Promoting eco-friendly construction solutions.
Who We Serve
- 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
- 🏠 Architects & Specifiers – Glass systems and architectural solutions.
- 🔧 Builders & Construction Professionals – Premium materials for projects.
- 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.
Our Mission
We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.
Contact Us
📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK
📞 Customer Support: 0330 128 12 12
📧 Email: sales@dortechdirect.co.uk
🌐 Website: www.dortechdirect.co.uk
Elevate Your Construction Projects with Dortech Direct's Premium Building Materials
当該企業による記述
- Your Trusted Partner for High-Quality Construction Supplies
- At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.
連絡先
Dortech Direct, HD2 1FA, Huddersfield, 英国
- 0330 1281212
- sales@dortechdirect.co.uk
- www.dortechdirect.co.uk
4.6
優良
3935件のレビュー
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ネガティブなレビューの 98％に回答しています
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Dortech Direct からの回答
Thank you for the lovely review! We’re glad you found exactly what you needed and were happy with both our service and pricing. We hope to welcome you back again soon!
Dortech Direct からの回答
Thank you for the 5-star feedback! We’re delighted you were pleased with our prompt delivery service. We really appreciate your order!
Dortech Direct からの回答
Thanks for the great review! We’re pleased you found ordering straightforward and your delivery arrived quickly. Thank you for choosing us!
Dortech Direct からの回答
Just how it should be! 😊 Thank you for the 5 stars we’re really pleased everything went smoothly and you’re happy with your order. We appreciate your custom!
Dortech Direct からの回答
Thank you for the fantastic 5-star review! We’re delighted you’re happy with the product and our delivery service. We really appreciate your support and hope to serve you again soon!
Sent what i ordered in a reasonable…
Sent what i ordered in a reasonable timeframe at a reasonable price. Product (backer rod) did the job
2026年7月22日
Dortech Direct からの回答
Thank you for the great review! We’re pleased your backer rod arrived in good time, at a fair price, and did exactly the job you needed it to.
Great service from Dortech.
Great service from Dortech.
My recent order was delayed due to supply chain issues , however Kimberley from Dortech customer services advised me of the issues and was able to advise a revised delivery. This arrived ahead of time and the product was excellent .
2026年8月4日
Dortech Direct からの回答
Thank you for your lovely feedback! We’re sorry again about the initial supply chain delay, but we’re delighted Kimberley was able to keep you updated and that your order arrived ahead of the revised date. We’ll be sure to pass your kind comments on to her!
Great Service
Great Service, products arrived on time - definitely use Dortech Direct again.
2026年8月7日
Dortech Direct からの回答
Thank you for the 5 stars! Great to hear everything arrived on time and that you’d choose Dortech Direct again. We really appreciate your support!
When I placed my order
When I placed my order, I was clearly expecting the item to arrive within 3–5 days. After some time, I called and was told there would be a slight delay, which I understood. However, I never expected the delay to be almost one month.
As I needed the item within the original timeframe, I had no choice but to purchase it elsewhere. I then requested a refund, but since making that request, nobody has contacted me or provided any update.
Unfortunately, I cannot be happy with this experience. A delay of almost a month, combined with the lack of communication regarding my refund, is very disappointing.
Based on my experience, how could I recommend this company?
2026年8月7日
Dortech Direct からの回答
Thank you for your feedback. We completely understand your disappointment regarding the delay to your order, and we do take full accountability for the fact that the item did not arrive within the original expected timeframe.
However, we would like to clarify that the item was subsequently dispatched and successfully delivered on 8th August. Today is 18th August, and since delivery we have not received any correspondence from you advising us that the item was no longer required or requesting that it be returned.
Had you contacted us following delivery, we would have been more than happy to arrange collection of the item and process the appropriate refund. Unfortunately, as we were not made aware of the situation after the item was delivered, we were unable to take those steps.
We absolutely appreciate that the original delay caused inconvenience, particularly as you needed the item within a specific timeframe, and we are sorry that we were unable to meet that expectation. At the same time, we hope you can appreciate that we need to be given the opportunity to resolve an issue once an order has been delivered.
We remain happy to assist with arranging the return and refund where applicable, so please contact us directly and we can advise on the next steps.
got my order completely wrong after…
got my order completely wrong after driving for 2hrs to collect
2026年8月4日
Dortech Direct からの回答
We’re sorry to hear that you were disappointed with your experience, particularly after making such a lengthy two-hour journey to collect your item.
We would, however, like to clarify that the item itself was ordered in specifically from our supplier and was correct; the issue was with the colour rather than the product ordered, and we completely understand how frustrating that must have been.
We would also like to clarify that your order was processed as a delivery, not a collection. Unfortunately, we were not made aware that you intended to travel to us to collect it. Had we known, we could have checked everything with you beforehand and potentially prevented the wasted journey.
We fully appreciate the inconvenience caused by the colour issue and are sorry that your experience did not meet expectations.
Dortech Direct からの回答
Thanks for the 5-star review! We’re pleased your order arrived exactly when expected.
The price was good and good selection…
The price was good and good selection of silicones . O only downside was delivery it took 5 working days which seemed forever
2026年7月17日
Dortech Direct からの回答
Thank you for your feedback! We’re glad you were happy with our prices and silicone selection. We appreciate your comments regarding the delivery time too and will certainly take them on board.
The staff were very helpful when I…
The staff were very helpful when I called to explain that I had not received my order for over a week and a half. It turned out that the order was sent by EVRI who are absolutely terrible. EVRI said that the parcel was in Inverness but had lost it there. A new order was sent and it arrived a few days later.
2026年7月14日
Dortech Direct からの回答
Thank you for taking the time to leave your review. We’re pleased to hear that our team were helpful when you contacted us, although we’re sorry that the original parcel was unfortunately lost while with the courier.
While courier issues are outside of our direct control, we completely understand the frustration caused by the delay. As soon as we became aware of the issue, we arranged for a replacement order to be sent, and we’re glad to hear this arrived safely a few days later.
Thank you for your patience and understanding, and we hope the way our team handled and resolved the situation gave you confidence in our service.
Dortech Direct からの回答
Thank you! It’s fantastic to hear you were happy with our communication, delivery and service. We really appreciate the 5 stars!
Good service just delivery a bit slow
2026年7月16日
Dortech Direct からの回答
Thank you for your review and for your positive comments about our service. We’re sorry that delivery took a little longer than expected and appreciate your patience.
We’re always looking at ways to improve our delivery experience, and we hope we can earn that fifth star from you next time!
Dortech Direct からの回答
Thanks for the brilliant review! Great price, fast delivery and a product you’re happy with – exactly what we aim for!
Dortech Direct からの回答
Thank you for the 5 stars! We’re glad your order arrived quickly and was well packaged.
Happy customer
Product arrived promptly, well packaged and was as described. Excellent seller.
2026年7月31日
Dortech Direct からの回答
Thank you for your excellent feedback! We’re really pleased everything arrived promptly, securely packaged and exactly as described.
Dortech Direct からの回答
Thank you! We’re delighted you were happy with both the quality of the product and our delivery service.
quick delivery and very reasonable
2026年7月27日
Dortech Direct からの回答
Thanks for the great review! We’re pleased you found our prices reasonable and delivery quick.
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