Have previously ordered from this company and they are extremely prompt in sending out items. Extremely pleased with both purchase and delivery
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I was looking for some door stops & came across Dortech on a web search. Theirs were much better than anywhere else, they also arrived quickly & well packaged & have served their purpose perfectly. Si... もっと見る
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Great price and quality and good dated Sikalastic 710 mastic, way cheaper than an online auction website. Used it to fit new heiki rooflights to our motorhome.
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Great service from Dortech. My recent order was delayed due to supply chain issues , however Kimberley from Dortech customer services advised me of the issues and was able to advise a revised deliver... もっと見る
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企業情報
Dortech Direct について
当該企業による記述
Dortech Direct Ltd
A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.
Our Product Range
- Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
- Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
- Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
- Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
- Glass Balustrade Systems – Frameless balustrades for architectural projects.
- Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
- Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
- Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.
Why Choose Dortech Direct?
- ✔ Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
- ✔ Premium Quality Products – Stocking materials from leading manufacturers.
- ✔ Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
- ✔ Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
- ✔ Dedicated Customer Support & Expert Advice – Glazing specialists available.
- ✔ Sustainability Commitment – Promoting eco-friendly construction solutions.
Who We Serve
- 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
- 🏠 Architects & Specifiers – Glass systems and architectural solutions.
- 🔧 Builders & Construction Professionals – Premium materials for projects.
- 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.
Our Mission
We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.
Contact Us
📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK
📞 Customer Support: 0330 128 12 12
📧 Email: sales@dortechdirect.co.uk
🌐 Website: www.dortechdirect.co.uk
Elevate Your Construction Projects with Dortech Direct's Premium Building Materials
当該企業による記述
- Your Trusted Partner for High-Quality Construction Supplies
- At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.
連絡先
Dortech Direct, HD2 1FA, Huddersfield, 英国
- 0330 1281212
- sales@dortechdirect.co.uk
- www.dortechdirect.co.uk
4.6
優良
3935件のレビュー
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ネガティブなレビューの 98％に回答しています
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Excellent service by Dortech poor service by delivery company
Excellent service by Dortech, shipped out immediately but let down by the delivery company who took 3 days to deliver despite it being out for delivery with a time slot allocation on the first day.
2026年5月5日
Dortech Direct からの回答
Thank you for the great feedback and for recognising the service from our team. We’re really pleased to hear your order was processed and dispatched immediately.
We do however apologise for the delays caused by the delivery company once the parcel left us. We completely understand how frustrating it is to receive delivery notifications and allocated time slots, only for the delivery not to arrive as expected.
Whilst courier issues are unfortunately outside of our direct control, we are actively working with our delivery partners to improve reliability and ensure this type of delay is kept to a minimum moving forward.
We genuinely appreciate your patience and your positive comments regarding our service, and we look forward to supplying you again in the future.
Excellent company to deal with
2026年5月5日
Dortech Direct からの回答
Thank you for the excellent feedback. We’re really pleased to hear you found us great to deal with. Customer service is something we pride ourselves on, so your comments are greatly appreciated.
Highly recommend Dortech Direct
Once again, efficient and smooth service.
Good pricing of good products.
Prompt and secure delivery.
Am a returning customer and will continue to utilise Dortech Direct.
2026年4月16日
Dortech Direct からの回答
Thank you for your continued custom and for taking the time to leave such a great review. We’re delighted to hear you continue to receive efficient service, competitive pricing, and prompt delivery. Your ongoing support means a great deal to us and we look forward to supplying you again in the future.
Dortech Direct からの回答
Thank you for your review! We’re pleased to hear everything was good and that you were happy with your experience. We really appreciate your support and hope to serve you again soon.
Happy with Dortech
Dortech supplied the items I wanted at a good price and were fairly helpful when I contacted them. The delivery was fine
2026年5月1日
Dortech Direct からの回答
Thank you for your kind review. We’re delighted to hear you were happy with the products, pricing, and service from Dortech. It’s great to know the delivery went smoothly as well. We appreciate your support and look forward to helping you again in the future.
Ordered off them and told didn't have…
Ordered off them and told didn't have in stock, and had to wait ages for refund after chasing my order , won't bother again
2026年4月15日
Dortech Direct からの回答
We’re sorry to hear you were unhappy with your experience. At the time of ordering, the extended lead time was advised before the order was processed. The goods then arrived on the same date that cancellation was requested and had already been dispatched. Following refusal of the delivery, the items were returned back to us and the refund has since been issued in line with our returns process.
We appreciate your feedback and apologise for any frustration caused throughout the process.
Dortech Direct からの回答
Thank you for the fantastic feedback! We’re really pleased you were happy with both the product and our response time. We appreciate the 10/10 review!
Dortech Direct からの回答
Thank you for your review! We’re glad you were happy with the product, pricing, and fast delivery. Your support means a lot to us
Dortech Direct からの回答
Thank you for your kind words! We’re pleased to hear the ordering process and communication were quick and clear. We look forward to serving you again.
Dortech Direct からの回答
Thank you for the 5-star review! We’re delighted to hear our customer service team was helpful. We’re always here if you need anything.
This is an excellent product removed…
This is an excellent product removed stains and scuff marks other products would not touch.
2026年4月13日
Dortech Direct からの回答
Thank you for the amazing feedback! We’re thrilled to hear the product removed stains and scuff marks that other products couldn’t. We really appreciate your support!
I was a part missing from my order and…
I was a part missing from my order and have tried contacting about it multiple times with no luck👎
2026年4月23日
Dortech Direct からの回答
Hi, we’re sorry to hear you feel this way. We did receive your email with the images attached, however we replied on 27.04.2026 at 9:12am advising that we were unable to open the attachment and asked for the images to be resent. Unfortunately, we did not receive a further response after this. Please resend the images and we’ll be happy to assist further.
Easy to speak to someone from Dortech…
Easy to speak to someone from Dortech on the telephone. Quality product (coastal letterbox). There were postal delays but these were communicated with me via Dortech. Website a little clunky but prices good and was reassured by phoing company directly.
2026年4月10日
Dortech Direct からの回答
Thank you for your feedback! We’re pleased you were happy with the product and our customer service. We appreciate your patience with the postal delays and are glad our communication kept you updated throughout.
Dortech Direct からの回答
Thank you for your review! We’re delighted to hear you’re happy with the quality of the product.
Late & incomplete delivery
Late & incomplete delivery, then the rest came but it all was too late for the intended job
2026年4月28日
Dortech Direct からの回答
We’re sorry to hear you were unhappy with your order. The shipping method selected at checkout was our 2–5 working day service, and the parcels were delivered on the 4th and 5th working days respectively, which is within the advertised delivery timeframe.
If there were any issues with the order, we would always encourage customers to contact us directly so we can investigate and help resolve the matter. Unfortunately, without being made aware of any problems, we are unable to assist.
Product arrived in good time and was…
Product arrived in good time and was easy to apply. How well it wears only time will tell.
2026年4月8日
Dortech Direct からの回答
Thank you for your feedback! We’re pleased your order arrived quickly and that the product was easy to apply. We hope it continues to perform well for you over time.
Misleading at best
The website claims that items are in stock when they are not, presumably so you don't lose the sale to another supplier who does actually have stock. And then you have the audacity to allow customers to pay extra for faster 2-5 days delivery knowing full well that it will be 10+ days because you have to order the products in.
2026年4月27日
Dortech Direct からの回答
Thanks for your feedback I’m sorry to hear you’re unhappy with the service.
To clarify a few points:
The website states “stock available” because this is based on live information from our suppliers, not just our own warehouse stock. We list items as available in good faith that the supplier inventory is accurate at the time of ordering.
In some cases, we rely on supplier stock holding rather than physically holding every item ourselves, which allows us to offer a wider range of products.
The delivery estimates shown at checkout are based on typical fulfilment times and are intended to reflect normal conditions. In most cases, orders do arrive within these timeframes.
That said, we acknowledge that supply chain delays can occasionally occur, which may extend delivery beyond the estimated window. We’re sorry when this happens and understand the frustration it causes.
We appreciate you taking the time to leave your review and are sorry that your experience didn’t meet expectations on this occasion.
Dortech Direct からの回答
Thank you for your continued support over the years! We really appreciate your loyalty and are glad we’ve consistently met your expectations.
Great supplier
2026年4月8日
Dortech Direct からの回答
Thank you for your kind review! We’re pleased to hear you’re happy with our service.
The pvc cleaner I purchased is…
The pvc cleaner I purchased is fantastic. It is the best i have ever used. My package arrived fast and in perfect condition. Ordering my pvc cleaner was simple and quick. I will order again. This is a product you must try.
2026年3月11日
Dortech Direct からの回答
Thank you for the fantastic feedback! We’re delighted to hear how impressed you are with the PVC cleaner and that your order arrived quickly and in perfect condition. We look forward to serving you again soon
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