Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Unsere Weltreise auf der MSC Magnifica wurde über Dreamlines gebucht – und genau das war der entscheidende Fehler. Während der Reise kam es zu massiven Problemen an Bord. Unterstützung? Fehlanzei... もっと見る
Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... もっと見る
Ja, wir hatten uns auf eine Reise mit Norwegian über den Atlantik gefreut. Gebucht über Dreamlines. Leider hat die Reederei(Norwegian) uns erst ca 6 Wochen vor Reisebeginn über eine für uns bedaue... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
連絡先
600 Corporate Drive - Suite 240, 33334, Fort Lauderdale, 米国
- +1-888-403-1425
- www.dreamlines.com
Absolutely amazing experience
Absolutely amazing experience!
The entire booking process was made incredibly easy. Sandy was super helpful and ensured every single one of my needs was met.
Would recommend/10 :)
2018年10月28日
自発的なレビュー
I asked the representative several very…
I asked the representative several very basic questions about the cruise and options and he had no idea and had to look up everything. After over 20 minutes with no real answers, I hung up.
2018年10月26日
自発的なレビュー
Dreamlines からの回答
Dear Ms. Dalfonso,
We are in receipt of your recent review and want to thank you for bringing this negative situation to our attention. We are very concerned that we failed to provide you with the service that you deserve and we have a reputation for providing. Please know that we are investigating the situation you describe to better understand how we failed and to retrain our agents to correct this situation from ever happening again.
Our Managing Director has personally instructed that you be contacted and a member our management team has already reached out to you. Each and every Dreamlines customer is very important and we are hopeful you will give us an opportunity to earn your current and future business.
Kindest regards,
The Dreamlines Team
Sunny was great!!
2018年10月25日
自発的なレビュー
Dreamlines からの回答
Ms. Zimmerman,
Thank you for your kind comments about your cruise consultant. We are here and look forward to continuing to serve you.
We appreciate your business.
Warm regards,
The Dreamlines Team
Ruben was truly wonderful to work with
Ruben was truly wonderful to work with. He is truly patient, thorough, and pleansant over the phone. Not pushy at all, which is so refreshing! Truly outstanding service!!!
2018年10月23日
自発的なレビュー
Dreamlines からの回答
Thanks for taking the time to provide us with positive comments about the service your cruise consultant provided.
We appreciate your business!!!
Warm regards,
The Dreamlines Team
Dreamlines からの回答
Dear Ms. Richards,
Thank you for your comments. We take pride in not only offering excellent service but doing so with our best price guarantee! So happy to have earned your business and look forward to to being the place you go for all of your current and future cruise needs.
Warm regards,
The Dreamlines Team
The representative was very helpful
The representative was very helpful , informed and dedicated to helping us plan the best cruise while staying within our budget . I would highly recommend .
2018年10月23日
自発的なレビュー
Dreamlines からの回答
Thanks Melinda,
Pleasure to serve you and we are so happy to have earned your business and praise.
Warm regards,
The Dreamlines Team
Best of the best
2018年10月23日
自発的なレビュー
Dreamlines からの回答
Mr Richter,
Such a wonderful comment, thank you for taking the time!
Kind regards,
The Dreamlines Team
Carlos did great at helping us pick a…
Carlos did great at helping us pick a cruise and room. He gave us several prices on the different types of rooms and explained the differences and also helped us decide which type of room would work best for our family of four.
2018年10月22日
自発的なレビュー
Dreamlines からの回答
Mr Richards,
We truly appreciate you taking the time to give us this positive feedback about your cruise consultant. So happy your family was given the service deserved and are proud to welcome you to the Dreamlines Family of cruisers.
Warm regards,
The Dreamlines Team
It was an amazing first experience
It was an amazing first experience. The travel agent was very knowledgeable!!
2018年10月22日
自発的なレビュー
Dreamlines からの回答
Thanks you for your kind comments and we look forward to continuing to assist you with your DREAM cruise vacation.
Warm regards,
The Dreamlines Team
Booking with Dreamline
Gueslyne was amazing! I have only booked trips online but this time I needed help with booking 14 people. Thankfully when I called she answered, not only was she extremely helpful she was pleasant and able to give me all the information I needed that I would not have found booking on a random site. She explained how things would work, what we should be looking for, and it was quick and easy. I have saved her contact info in my phone and will be calling her next time we plan a trip!!
2018年10月19日
自発的なレビュー
Dreamlines からの回答
Thank you so much for your kind review and complements of your cruise consultant. We take pride in what we do and it is our goal to provide personalized 5-star service each and every time.
Looking forward to serving you again,
The Dreamlines Team
Excellent customer service !
My experience with Dreamlines was excellent! My agent Carlos went out of his way to find us the best possible price for our cruise. And was very patient with all the questions we had, and answering them and making sure that we got the best possible perks offer. I would definitely recommend Dreamlines to anyone the service is outstanding !
2018年10月17日
自発的なレビュー
Dreamlines からの回答
Dear Ms. Pasko,
Thank you for taking the time to review your cruise consultant and kind comments. We appreciate your personal recommendation and look forward to serving you in the future.
Warm regards,
The Dreamlines Team
Ruben Mena is excellent rep
Ruben Mena is excellent rep, friendly ,will listing to all my concern and questions and knowledgeable and always made me feel that he was looking for my best interested. Excellent customer services skills very professional was very easy to talk to him. it felt like you were calling a friend and that for me is always more than 5 stars.
2018年10月17日
自発的なレビュー
I made contact with Ruben and he…
I made contact with Ruben and he exceeded my expectations with the special needs that were required and happily my husband and I will be taking a cruise in December. I especially like the fact that he made it clear that I could contact him again for any further assistance which we may need. This is my first time with dreamline and so far so great.
2018年10月15日
自発的なレビュー
She’s wonderful!!
2018年10月13日
自発的なレビュー
Was a great place
Was a great place, to find r cruise, had, a, great, person work with u to, find, the right dates,for use to go,would use them again
Tracy F
2018年10月8日
自発的なレビュー
Dreamlines からの回答
Dear Ms. Finlayson,
Thank you for taking the time to review your Dreamlines experience. We are happy to serve you and hope to earn your 5-star rating in the future.
Wishing you a wonderful cruise and Bon Voyage!
Warm regards,
The Dreamlines Team
Sandy was professional and really…
Sandy was professional and really helpful in planning and booking our family vacation. 15 people, all taken care of in no time!
2018年10月8日
自発的なレビュー
Dreamlines からの回答
Dear Linda,
Thank you for taking the time to provide us with the feedback from your cruise buying experience with Dreamlines! We are honored you selected us to help plan this special cruise vacation for your important family. Know that we are here to assist you each and every step of the way. You and your family are now apart of the Dreamlines family!
Warm regards,
The Dreamlines Team
Great agents
2018年10月8日
自発的なレビュー
Dreamlines からの回答
Thanks for your time and complement...we are happy to serve you!
Warm regards,
The Dreamlines Team
Great Help in PlANNING our 30 Year…
Great Help in PlANNING our 30 Year Anniversary Cruise
2018年10月7日
自発的なレビュー
Dreamlines からの回答
Wishing you a VERY happy anniversary cruise!
Warm regards,
The Dreamlines Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。