20/6/27 it was a Dream at Edge Lane Liverpool!! Brilliant experience from beginning to end. Linda listened to our requests (I have a spinal problem) we went on the bed analyser, such fun and it gave... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Store guy was incredibly helpful, explaining how all different mattresses worked after my son did the sleep analysis. Delivery was on time and mattress delivered without fuss. My son said it’s so comf... もっと見る
Thanks for such such friendly, consultative and informative advice as we searched for our son's bed. We were able to browse, ask any questions and didn't feel like we were being given the hard sel... もっと見る
The order for a new mattress went through without any issues. I was given regular updates and reminders prior to delivery. Delivery was on my requested day and time slot. The delivery guys, Walter and... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
4.8
優良
11万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
One satisfied customer
We had an excellent experience regarding the staff in our local Dreams who were informative and so helpful.The bed and mattress were delivered on time . The gentleman who delivered the bed was friendly and helpful . Will go to Dreams when we need any more beds .
2026年7月5日
Absolutely love my tempur mattress
Absolutely love my tempur mattress and could not have been treat better by dreams, the only comment would be unless you pay for the service they just bring it into the hallway and it is a very heavy mattress, we live in a bungalow and would of thought it would be good customer service to just take it to the room it was going ( this is not a cheap mattress)
2026年7月4日
Staff made you feel very welcome
Staff made you feel very welcome. Tried several mattresses and there was no pressure to buy. Delivery was good and the took the old msttress away.
2025年11月15日
Everything was easy and simple
Everything was easy and simple, all staff where helpful, and the two gentlemen delivering the mattress went over and above to help get it where it needed to be.
Great service.
2026年7月5日
Our new Tempur Mattress
Having tried out our mattress of choice in the Shop, we have found it delivers everything we were expecting. Mattress moulds to you body and remains cool, even in this heat.
Excellent delivery and product knowledge and staff were a credit to Dreams!
2026年7月4日
The staff are nice
2026年6月26日
Dreams Tempur Mattress
Gentlemen who served us was the manager and his assistant, were fabulous fairplay. We told them what we wanted and they gave us the best advice. Really helpful. Would defunct recommend.
2026年6月16日
Highly recommend the store in Croydon
Highly recommend the store in Croydon. Diane was brilliant and helpful in helping us choose the right mattress. She gave us time to decide and we even were offered a coffee!
2026年7月6日
自発的なレビュー
Great
Great, salesman, not pushy at all, well informed and friendly. The delivery guys were also great, set the bed up, quickly and took all the rubbish, great experience.
2026年7月5日
Delivery was on time the delivery men…
Delivery was on time the delivery men were so helpful and had respect for my home by wearing protective footwear and so pleased with my new bed
2026年7月5日
Can't recommend enough
Can't recommend enough. Nothing was too much trouble. Very good customer service. The mattress itself is a beast, built like a tank, but very comfy. Would definitely buy again.
2026年7月5日
The order for a new mattress went…
The order for a new mattress went through without any issues. I was given regular updates and reminders prior to delivery. Delivery was on my requested day and time slot. The delivery guys, Walter and Waqar were friendly and efficient, installing the new mattress and removing the old one. I can't pick a fault with any part of the process. And I love my new Pro Air Plus Smartcool mattress.
2026年6月23日
Jazz @ Wednesbury was fantastic
Jazz @ Wednesbury was fantastic, very helpful and knowledgeable 10/10 all round
2026年7月4日
Great customer service & choice of mattresses
Your salesman was informative & did not overwhelm us with the choice that was in your Stockport store.
He showed us a range of prices & explained fully each mattress & what it was beneficial for.
2026年7月5日
Absolutely brilliant.Best sleep I've…
Absolutely brilliant.Best sleep I've had in years.Having to fight off my dog as the cooling mattress in this heat is lush!
2026年7月5日
From ordering and receiving
From ordering and receiving , was made so easy..delivery was spot on 👍the 2 chaps were so nice and helpful
2026年7月6日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。