We needed a new bed. Dreams had some great online reviews. We called out to Aintree shop. Very helpful staff. Manager was excellent. Gave us a variety of options, with differing costs. Bed delivere... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We purchased new bed and mattress after looking at many beds in store with the assistance of Lyndsey who was very professional and friendly. Before trying beds we used the sleep “test” and found what... もっと見る
Honestly your service was excellent...we tried all the beds and pillows were given ...delivery arrived on time and with a smile...nothing was a problem ... I would recommend your company and have don... もっと見る
Great customer service. Explained thoroughly about the product. Told them about the budget they gave us the great deal within our budget and full fill our expectations. Storage Manager and shop assis... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 4A Aintree Racecourse Retail Park, L9 5AL, Aintree, 英国
- 01514337167
4.9
優良
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very polite and knowledgeable
Staff very polite and knowledgeable. Offered a virtual assessment on most suitable mattress and personally shown available options. My wife and I were offered coffee and made to feel welcome. Would recommend Dreams to my family and friends.
2024年11月17日
Helpful non pushy staff
Kevin was really helpful, friendly and knowledgeable. He made us feel relaxed when trying the sleep match bed.
2024年10月19日
Amazing mattress
Tested so many mattresses and the one I found is perfect I had a sore back because of my old one and my new one is amazingly comfy my back is so good should have done it a long time ago love it
2024年11月10日
Excellent work DreamsWe had excellent advice from Liberty at…
We had excellent advice from Liberty at our local Dreams. Liberty helped us put together the best divan, mattress and headboard for our particular needs.
On delivery and build day the gentlemen worked quickly and efficiently even solving a problem due to bed build being missed off the system.
Delighted with the service and enjoying our new bed.
2024年11月8日
Excellent Staff in store and delivery
2024年11月8日
Very good customer care
Very good customer care, I was kept update with delivery , staff excellent, I couldn't fault , very friendly and helpful . Thank you .
2024年11月3日
Great quality product and quick assembly
2024年10月18日
Very happy with Dreams
No sales pressure from the staff in the store, had a body scan to see which type of mattress suited me. They were happy to give advice and let me try out the various mattresses. I picked the one I liked and the staff filled in all my details for purchasing and delivery. My mattress was delivered on the day it was meant to, I was contacted the day before and on the day to let me know where they were. I couldn't fault anything from picking my mattress to the delivery. Very happy and would recommend.
2024年10月5日
love the mattress you can not beat…
love the mattress you can not beat silentnight lives up to the name really happy with the mattress
2024年10月6日
Brilliant service as always with dreams…
Brilliant service as always with dreams delivery drivers very polite and helpful amazing
2024年9月9日
All good very pleased with the whole…
All good very pleased with the whole service. 100 day sleep guarantee good to have!
2024年9月13日
A very positive experience
Staff at the store were attentive and helpful without being pushy. They helped to make sure that the mattress we bought was right for our needs and budget.
The delivery team were friendly, and wore shoe covers whilst in our home and gave guidance on how best to care for our new mattress.
All in all my experience of buying a mattress from Dreams was a very positive one.
2024年8月10日
Great deal for a great bed
Great deal for a great bed and great service in store and on delivering! So swift
2024年7月25日
Excellent service and attention
Excellent service and attention.
Very happy with the new mattress
2024年7月12日
Comfy mattress
The lady in Aintree shop greated me at the door and tested me on a special bed and indicated the type of mattress best suited to me. Then showed me a range of mattresses in my budget.
It's been very comfortable thanks
2024年6月22日
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