We needed a new bed. Dreams had some great online reviews. We called out to Aintree shop. Very helpful staff. Manager was excellent. Gave us a variety of options, with differing costs. Bed delivere... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We purchased new bed and mattress after looking at many beds in store with the assistance of Lyndsey who was very professional and friendly. Before trying beds we used the sleep “test” and found what... もっと見る
Honestly your service was excellent...we tried all the beds and pillows were given ...delivery arrived on time and with a smile...nothing was a problem ... I would recommend your company and have don... もっと見る
Great customer service. Explained thoroughly about the product. Told them about the budget they gave us the great deal within our budget and full fill our expectations. Storage Manager and shop assis... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 4A Aintree Racecourse Retail Park, L9 5AL, Aintree, 英国
- 01514337167
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この企業のTrustpilot 利用方法
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Brilliant wouldn't go anywhere else.
From going into the store to choose the…
From going into the store to choose the beds an mattress the customer service was 2nd to none, they answered all our questions and were really really helpful when I had to put back my order. The delivery lads also went above an beyond as I couldn't be there on the delivery date they rang me to double check where I wanted them an when it couldn't be done they gave me a couple of solutions, they were so helpful, and we all love our new beds.
The Delivery gang were great
The Delivery gang were great and in and out with out any damage.
Staff very helpful
The store is very clean and the staff were very much informative and friendly I would highly recommend them
I made right choice buying my new…
I made right choice buying my new mattress it has made big difference to my bad back
Buying a new bed.
From the moment we entered the store we were greeting by a female assistant who could not have been more helpful or informative. She explained everything from purchasing to method and date of delivery. Sorry we never got her name but she is an absolute credit to your company. Thank you !!
Buying a bed.
I needed a new bed. We went to Dreams. Spoke to Kevin and tried various beds. After we decided which bed to buy. Kevin was a brilliant help in deciding.
Excellent
Very friendly and helpful staff, got my bed order and everything sorted really quickly.
Went into aintree store in Liverpool a… fantastic staff
Went into aintree store in Liverpool a young girl called Elisha was fantastic I wasn’t sure how to order online as the bed I wanted that was the only offer she helped me all the way through can’t thank her enough for her proffesional attitude
Excellent service from start to finish…
Excellent service from start to finish from Niaomi at the Aintree store! Thankyou for helping us pick our perfect mattress.
Great service help with lovely lady man…
Great service help with lovely lady man in shop and two men delivered set up tele bed were so kind careful and patient making sure all was set and perfect before they left,really lovely people must be so proud of them please tell all thank you xx
Great service
Went in, found exactly what I was looking for. Ordered easily and arrived on time. The delivery men were great, they brought the bed up three flights of stairs, built it and removed all the rubbish with a smile and a laugh. Lovely men, Craig and his delivery partner. Great service.
Great customer service.
Great customer service.
Explained thoroughly about the product. Told them about the budget they gave us the great deal within our budget and full fill our expectations. Storage Manager and shop assistant they both made us welcomed to the store.
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