Dreams - Edmonton レビュー 

Great mattress so far, and the delivery and collection of the old mattresses was great.

It's all good

Delivered on time. The irdered items were rught and bot damaged.

The staff is nice

Exceptional service comfortable mattress. Thank you

Delivery was fine, quality of the bed base could be better. Service in store was good.

Reply to response from Dreams:

Hi Dylan, I have replied to your email, thanks.

Updated review:

Further to my original review and contact from Dylan Bailey-Knox from Dreams, my divan bed frame is now due to be replaced this coming Saturday, 28 February, free of charge, with the delivery crew disassembling my current base and assembling the new one. Dylan has also refunded the amount that I paid to have my old mattress and bed frame disposed of as a gesture of goodwill. I wasn't expecting this at all, and I am very grateful for the steps that Dylan has taken to resolve the situation. Fingers crossed that it all goes to plan on Saturday 28 February!

Update, 1 March 2026

The divan base has been replaced. Dreams arrived on time, and smoothly and professionally removed the damaged base, and installed the new base, in approximate 12 minutes. Including removing and replacing my mattress. Fantastic customer service, thank you, Dylan Bailey-Knox. Once it's been confirmed that the refunds have arrived, this will be a wrap 👌🏾

Phillip Batchelor the store manager was very helpful he was very patient and had amazing social skills. The sales assistant ridwan was also very helpful and friendly.

So helpful, they couldn't do enough for me to find the right mattress for me.

I purchased a double bed from this shop, and even after many years it is still in perfect condition and looks brand new. The quality is truly outstanding.

From the very first day, I was warmly welcomed and everything was explained to me clearly, especially the prices. I felt respected, valued, and completely satisfied with my purchase.

What impressed me the most is that even after ten years, I received the same excellent service, kindness, and respect. This shop truly cares about its customers and stands behind the quality of its products.

I highly recommend this shop to anyone looking for high-quality furniture and exceptional customer service.

We had a great experience at the Edmonton store. Philips was very respectful and knowledgeable. He made us feel comfortable and recommended the best options for us within our budget.

A very excellent service, quick delivery and assemble. I recommended them to my son who was also happy with their service

One of the wooden base frame snapped when I laid down.

Excellent great service friendly helpful in finding the right bed fast delivery easy to install and had the best sleep so comfortable and relaxing and affordable price and reliable would recommend this store for a bed and mattress

Good service

Very helpfully and friendly staff

Service was great, member of staff was very understanding to my needs and explained very clearly

Good mattress. Very comfortable

We bought a double bed but it was too small, we are not happy.

To be honest I bought the king size mattress supposed to be cooling one well since I have had it personally I think i wasted my money acti gel