A good experience overall from sales at the store to delivery of the items. The bed looks great and the mattresses are, as expected, very comfortable. However, the storage space in the bed is not as d... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Thank you Rebecca in Dreams Edmonton Green, for providing great customer service. You walked us through the process of finding the perfect mattress for us to suit our back pain. Will come again once i... もっと見る
I went to the Edmonton store, and the sales assistant was very knowledgeable and nice, making the process very easy. My sofa bed has been delivered today by two nice guy, who had to unpack it downstai... もっと見る
I am really impressed that I was able to change the colour of my bed one week before delivery. The people that set my bed up were extremely nice and very accommodating. They gave me time to hoover bef... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
Unit 12 Edmonton Green Shopping Centre, N9 0TZ, Edmonton, 英国
- 02088 035095
4.6
優良
105件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The drivers are polite professional . I dton't give 5 stars because you have to be the best
The company kept to time and promise and upon all that, they cleaned up the rubbish they generated
2025年6月13日
The guys who came to assemble my new bed
5* To Rebecca from Edmonton branch. An absolute star for having the patience and calmness to listen to someone with ADHD Complex and dyslexia. I will go back there.
The guys who came to assemble the bed, were so very respectful of my home. Even when I needed to change the room round and they had already started to assemble the bed, they didn't complain they were very helpful. Helping me and my friend manoeuvre the furniture. They were polite and efficient. I had a couple of ice cold cokes for them, it was a very hot day. If I could have them deliver everything I order, that would be fantastic!!
2025年5月20日
the productsthe products are very nice thank you are very nice thank you.?
the products are very nice thank you.?
2025年5月2日
Members of staff were very polite and…
Members of staff were very polite and helpful. Delivery was on time.
2025年4月20日
They were very good to work with as the…
They were very good to work with as the workers had exceptional manners and they were overall such a delight.
2025年4月6日
Very professional and friendly staff
Very professional and friendly staff. Good range of products.
2025年4月1日
自発的なレビュー
Was worth the wait
The shop experience was very positive. Using the machine to work out what type of mattress is suitable for you was brilliant. Sales guy was very knowledgeable ✨✨✨
2025年2月21日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Awful Customer Service
Another complete and pointless use of my time in a Dreams store in Edmonton. While in store we phoned up customer service and they told me with the voucher code sent across to them I could use my vouchers in store there and then since I was there. The guy in the store who had no clue what he was doing. Didn’t even have a name badge then told me I should ignore customer service as they don’t know what they are talking about. I couldn’t use the voucher as they need something physical. He then told me I could use it online, to then be told I couldn’t. Pointless 1.5 hours of my life.
2025年1月24日
自発的なレビュー
Dreams - Edmonton からの回答
Good afternoon Joshua,
Thank you for taking the time to leave us your feedback following your visit to our Edmonton showroom.
I am glad we could speak today. I will be ensuring this is addressed constructively internally.
I have also sent you an email so if you do require any further assistance, please do not hesitate to contact me.
Many thanks,
Kishan
I was really happy with the bunk bed.
2025年1月15日
From the staff in the show room to the…
From the staff in the show room to the delivery, old bed removal and assembly of new bed, my experience was very positive.
2025年1月10日
The sales assistant named Berkeley was…
The sales assistant named Bekele was very helpful,patient and polite when she showed us the choices of beds.He was thorough during the demonstration.
2024年12月13日
I am really impressed that I was able…
I am really impressed that I was able to change the colour of my bed one week before delivery. The people that set my bed up were extremely nice and very accommodating. They gave me time to hoover before assembling my bed and also gave me time to put my things under my bed. They were extremely pleasant
2024年11月29日
Bed delivered on time.
2024年11月1日
Thank you DREAMS for an ideal bed and…
Thank you DREAMS for an ideal bed and excellent service.
I have now been sleeping in the bed for some time and admit it was the right choice.
Many thanks to Bekele for his kind attention and professional advice.
2024年10月18日
Great experience at Edmonton green dreams store
My experience was great at Edmonton green dreams store as I felt I had so much time to choose the mattress that was best suited for me , the staff member Jahanger who served me,was so knowledgeable on all the products and gave me the best advice for my health issues.
2024年9月14日
自発的なレビュー
Bekele in Edmonton was very helpful
Bekele in Edmonton was very helpful, we got everything we needed and lots of good advice
2024年8月19日
Good service very good product.
Good service was provided by the members of staff during my visit to the Dreams store in Edmonton Green. The mattress was exactly the right product.
2024年9月1日
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