The purchase of my new mattress was made easy by the member of staff who served me. She identified what type I was looking for and my preferences. The order was taken, delivery agreed and it worked... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had great service from David in the Falkirk store. He was very friendly and knowledgeable and showed us several different mattresses and wasn’t pushy. After making a decision he sorted out the deli... もっと見る
We have had a good experience with Dreams from choosing our bed to delivery of bed. All staff excellent 👍
I went the the store in Falkirk and received the most outstanding service from the young woman. There were over 60 mattresses to choose from but using the sleep system it was narrowed down to 6 and s... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
9 Calendar Road, Falkirk Central, FK1 1XS, Falkirk, 英国
- 01324 323282
4.8
優良
80件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery on expected timescale
Delivery on expected timescale. Delivery men helpful and accommodating, Andy mindful of property.
2023年12月15日
Great product and services.
2023年10月20日
Dreams come true when you have a matress
I was made feel very welcome and treated like a valued customer in fact I was very surprised when the lady who was helping me had only been in the store for two weeks she was very friendly knowledgeable and very nice and i got a great deal thanks
2023年10月20日
Too early to assess.
2023年9月22日
Julia from the Falkirk store kept us…
Julia from the Falkirk store kept us informed of delivery dates and did everything she could to bring through date forward to suit us.
2023年9月7日
Staff instore excellent I worked there…
Staff instore excellent I worked there five year me store manager and part timer all got jobs within three weeks all head office do is bully staff and steal there wages had to work thru landlord putting for sale signs then off last wage took all holidays I had of last wage and payroll was worse than useless spoke to CEO he passed to payroll last week still no joy and still saying I owe them time now to sue them for constructive dismissal kept getting told nothing when asked about to let signs complained to HR no joy head office don't give a monkeys and management are take take take gave five years service to them and had to get other job which I'm glad I did they will do same as they did in Cumbernauld give staff a week's notice plus if u want a divan base made of cardboard buy from dreams glad I'm no longer taking or selling the crap stuff plus they even kept my £300 tax rebate wish now I had just left and not worked any notice so if u work for dreams n get other job just don't go back because they will steal ure last wage
2023年9月1日
自発的なレビュー
Amazing knowledgeable staff
Amazing, friendly and very helpful staff that knew their stuff. Great selection of beds and mattresses as well as all the essentials that you need.
2023年7月13日
Helpful and polite staff
Staff very helpful and gave us time to try options before choosing, offered refreshments. Fully informed of delivery procedure.I would highly recommend this company.
2023年7月4日
Excellent customer service
Explained everything so clearly to my wife and I extremely polite and excellent customer experience
2023年6月21日
All good great service
2023年5月26日
John in the Falkirk store was really…
John in the Falkirk store was really helpful so much so we will be returning soon
2023年4月29日
Great product at great sale price
Great product at great sale price. Just watch that once one January sale ends, another, further reduced sale then starts!
2023年4月18日
Excellent
From entering the store right up to delivery, everything was as it should be. Service, delivery, communication and product all excellent.
2023年2月20日
Very good customer service
Very good customer service. Fast delivery, 0% finance. Can recommend
2023年2月17日
The sales person was very friendly s as…
The sales person was very friendly s as no knowledgeable, gave us loads of time to ourselves to try different beds etc.
Helped us to pick the right mattress for our needs
2022年9月30日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。