Went to Dreams- Feltham to order my bed. The person who assisted me was wonderful and patient. Suggested the bed as per my budget and even provided me with free pillows :) On time delivery, I had pa... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great product… Great costumer experience… Great value for money. We just bought beds and mattresses for our new house from Dreams. The quality of the products are the best in the market. We loved the... もっと見る
We had a very good Dream staff member(very polite and courteous) who made us feel welcome and also took his time in going through the different range of Mattresses. Also assessed what type of Mattre... もっと見る
Good service in shop. Our choice was not on display but assistant was able to locate our exact model online. Made purchase and was able to pick a suitable delivery date. Informed the day before of ou... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
1 Wilton Parade, TW13 4BU, Feltham, 英国
- 02088 931664
4.6
優良
197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect experience
Arrived on time, taken to the bedroom with no fuss and delightful manners.
2024年5月17日
From the sales team in the showroom to…
From the sales team in the showroom to the guys who delivered our king size bed everything went smoothly and 5 stars for the quality of the bed and comfort .. many thanks
2024年5月6日
Extremely happy with our product .
2024年4月21日
I order a double mattress and double…
I order a double mattress and double ottoman bed. The bed is larger than the mattress and the mattress is sliding not firm on the board, incompatible. There is no studs to hold the bed up it’s in low position seems cheap and the inner board is just on the floor with a hole on the middle. Not impressed !!If it can correct please do . I went to dreams store to order, I don’t were went wrong waited 5 weeks . Thx
2024年4月20日
The welcoming and the assistance was…
The welcoming and the assistance was brilliant! The experience to test the best match mattress with the machine was amusing but also very accurate in our desire. The different possibilities on offer were from basic price to more expensive we went for a top middle range choice and really are happy with the overall service by dreams from the seller assistant in the shop to the delivery guys and finally enjoying our new mattress.
Katherine & Joffrey
2024年3月17日
Arrived on time, very efficien
I ordered a bed base which arrived on time, very efficient. The service was really good... overall my new bed base is extremely comfortable which is the most important thing.
2024年3月14日
Delivery and product a Dream…
Delivery on time and well informed when they were coming. The sofa bed was delivered upstairs with no problems Tomas and Walter were quick and extremely helpful and very respectful
2024年3月15日
Excellent Service
My order was dealt with very efficiently and my bed was delivered within 5 days. The men who came with the delivery were very kind, friendly and helpful and nothing was too much trouble.
2024年3月9日
From when I visited your store I found…
From when I visited your store I found everyone, especially the delivery crew, very helpful and pleasant. I also appreciated being kept updated with the delivery time. Will be recommending Dreams to all my friends.
2024年3月7日
From the salesman to the deliver…
From the salesman to the deliver drivers all was great
Thank you very smooth and stress free experience
2024年1月22日
Thanks for your help
2024年1月2日
Excelente uma boa compra
2023年12月17日
Got a great deal on a single bed with a…
Got a great deal on a single bed with a put you up bed plus it was free delivery only waited 2 weeks for it to be delivered
2023年12月7日
Great customer services
Made an order in store and realised later that the product was on Black Friday sales 25%. I had a chat with CS and immediately got price matched and refund for the difference.
2023年12月2日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Poor product
I bought BRUSHED TWILL FOSSIL DOUBLE DEWAN.Very poor quality of the base.To join two parts of the bed base two cheap looking plastic clips are provided.these used to be metal ones.Didn’t expect this from dreams.I want to buy another bed.I am sure I won’t buy it from dreams.Two stars only for mattress I havnt used yet and customer service.
2023年12月1日
Dreams - Feltham からの回答
Good afternoon
Thank you for taking the time to speak to me today. I am sorry for the issues you have had with your bed base.
I am glad we have come to a resolution on the bed that you deem as acceptable. Should you need any further help or assistance, please do not hesitate to contact me.
Many thanks
Peter
Always better to shop in a store and get personal service.
The salesman in the shop was particularly helpful and the bed he recommended has proved very satisfactory. The delivery was on time and very efficient and the staff explained the working of the adjustable bed.
2023年11月26日
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