Went to Dreams- Feltham to order my bed. The person who assisted me was wonderful and patient. Suggested the bed as per my budget and even provided me with free pillows :) On time delivery, I had pa... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great product… Great costumer experience… Great value for money. We just bought beds and mattresses for our new house from Dreams. The quality of the products are the best in the market. We loved the... もっと見る
We had a very good Dream staff member(very polite and courteous) who made us feel welcome and also took his time in going through the different range of Mattresses. Also assessed what type of Mattre... もっと見る
Good service in shop. Our choice was not on display but assistant was able to locate our exact model online. Made purchase and was able to pick a suitable delivery date. Informed the day before of ou... もっと見る
企業情報
当該企業による記述
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
当該企業による記述
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
連絡先
1 Wilton Parade, TW13 4BU, Feltham, 英国
- 02088 931664
4.6
優良
197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very comfortable.
2023年10月20日
guy your Man in the Feltham Shop made…
guy your Man in the Feltham Shop made it for us he was most helpful
Thank you Guy
Mary Carey
2023年9月29日
自発的なレビュー
Excellent buying experience.
Advice and service at the store was excellent. The bunk beds were delivered on time with no components missing, lovely quality and clear assembly instructions.
We are very impressed.
The store was Dreams in Feltham
2023年9月8日
The Dreams Experience
The staff from the store and the delivery men were absolutely amazing. Would definitely recommend Dreams to everyone who needs a new bed
2023年8月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Happy with the customer service
2023年9月1日
Dreams - Feltham からの回答
Good afternoon,
Thank you for taking the time to leave your review and to speak to me over the phone just now. I am pleased that there were no issues with your order.
If there is anything you need in the future, please do not hesitate to let us know.
Many thanks,
Simon
Lovely matresses and great offers
We had a great experience with Guy at Feltham branch- knowledgable, friendly and patient. We could try different mattresses and check the beds out. It’s great to have an ability to pay monthly with 0% interest for my Lucia bed and pocket spring mattress- now I can sleep worry free 😀
2023年8月16日
自発的なレビュー
Lovey experience at Feltham …
Lovey experience at Feltham store.Lovely discounts and technology they use to let know the perfect bed and mattress for you.
2023年8月13日
自発的なレビュー
Feltham branch not very interested in…
Feltham branch not very interested in helping even they didn’t have any customers in the shop when I went there
Bought a mattress from them time ago and went to the shop to ask for advice ….
2023年8月4日
自発的なレビュー
Dreams - Feltham からの回答
Hello Mari
I am so sorry that you were so disappointed with the service you received from the Feltham store.
I would like to call you to establish the nature of the advice you need and see how I may be able to help.
Unfortunately, I cannot identify your order from the information provided. I have asked for more details via Trustpilot's Find Reviewer tool. As soon as these are to hand I will call you to see what I can do to assist.
Kind regard
Peter
Customer service from the order to the…
Customer service from the order to the delivery was exceptional and couldn't have been happier with the entire experience
2023年7月25日
Whole experience easy from ordering to…
Whole experience easy from ordering to delivery. Bed is wonderful.
2023年7月15日
excellent experience at Feltham Dreams
Had an excellent experience at Feltham Dreams. Guy was very attentive to our needs and super friendly, not pushy at all! They have a cool mattress matcher where you lie down on a bed and the computer asks you questions and tells you the correct mattress for you. You must try it!
2023年5月29日
自発的なレビュー
We had a very good Dream staff…
We had a very good Dream staff member(very polite and courteous) who made us feel welcome and also took his time in going through the different range of Mattresses.
Also assessed what type of Mattress was suitable using the scientific way...
Never once rushed us through in making our decision.
2023年5月7日
自発的なレビュー
Excellent purchase
Excellent purchase
Salesman was brilliant
Bed and mattress very comfortable
Delivery perfect, helpful and happy
Would definitely buy from dreams again
2023年5月20日
Great customer service
The customer service was really good. The store manager took us around the store and explained different types of mattresses based on the recommendations from sleep match.
2023年5月7日
自発的なレビュー
staff very helpful and knowledgeable…
Staff very helpful and knowledgeable also no hard sale
2023年4月22日
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